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Public Tickets

MyMariaTV Recipe and Review plugin content missingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 16, 2018 at 4:22am   4 Most recent comment from PenciDesign:Hi, Hmm, strange. Have you fill again the recipe fields and try it again?If it still doesn't work, let's send me your admin url and admin account ( username and password  ) in a private reply. And I ... Jazzmin Kaita Rating StarsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 15, 2018 at 6:44am   4 Most recent comment from PenciDesign:Hi,If so, please try REPLACE the code I sent to this code: .penci-recipe-ingredients ul li:before{ width: 4px; height: 4px; border-radius: 50%; top: 9px; } Best Regards,PenciDesign Rebecca Du Import DataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 15, 2018 at 6:38am   2 Most recent comment from PenciDesign:Hi,If so, please go to Posts > All Posts > and remove all posts come from the demos.And go to Pages > All Pages > and remove all pages come from the demos - the pages you don't need for use.Best Rega ... Rebecca Du Site SpeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 15, 2018 at 6:24am   2 Most recent comment from PenciDesign:Hi,Please do following steps here to improve your site speed:1/ Please install & active Customizer Export/Import plugin.After installed the plugin Regenerate Thumbnails, go to admin > Tools > Reg ... Ronald Writing code in posts (re-opened)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 14, 2018 at 5:11pm   6 Most recent comment from Ronald:That did the trick.Your support is truely awesome.Thank you. Martynaschmeckt Preview with pictures in menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 14, 2018 at 3:58pm   3 Most recent comment from Martynaschmeckt:Thank you!!! It is great shvachka2 With the site a lot of requests to the database.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 14, 2018 at 9:52am   6 Most recent comment from PenciDesign:Hi,Hmm if so, I think you should ask WPML support for this issue here. Because that's queries from WPML.Best Regards,PenciDesign Grayson Katz Featured image qualityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 14, 2018 at 3:57am   2 Most recent comment from PenciDesign:Hi,I see the images quality is fine on your site. If you make your images display better or display origin images for your site - your site will load slower much.. That's not good for a websiteBest Re ... PaulmichaelNZ theme malfunctionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 14, 2018 at 2:57am   2 Most recent comment from PenciDesign:Hi,This issue caused by your hosting has been auto modified the file:   fonts.php  from directory:  soledad/inc/fonts/fonts.php   to another file. This caused the issue.Please contact with your ... neurat Caption featured image on topClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2018 at 4:01pm   7 Most recent comment from neurat:This works! Thank you very much!Cheers! Melanie banner lengthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2018 at 8:54am   4 Most recent comment from PenciDesign:Hi,Yeah, the maximum width you can use there is 1170px.If you want to limit the width, you can set a max width for your logo via Customize > Logo and Header Options > Set A Max Width for LogoBest Rega ... vanessakreinhart Customizing Soledad "Simple Blog"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2018 at 5:44am   3 Most recent comment from vanessakreinhart:Hi!Thank you for the documentation/link! I somehow missed that and it is very helpful! You can close this ticket! Thanks again! :) Laura Tags colorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2018 at 3:06am   2 Most recent comment from PenciDesign:Hi,1/ Please check options for it via Customize > Colors for Other Layout Options2/ Please change it via Dashboard > MailChimp for WP > Form - check this image: http://prntscr.com/lua4iwBest Regards ... Domalis Panagiotis Slider with category postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2018 at 2:10pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this features. We will consider to add more this feature in the future updates.Best Regards,PenciDesign Mukut Rajbongshi Miss post publishedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2018 at 2:09pm   2 Most recent comment from PenciDesign:Hi,Seem you have a plugin caused this issue.Please try deactivate all plugins and check it again. After it work, let's enable each plugin to check what's plugin caused this issue.Best Regards,PenciDes ...