Public Tickets
miki31-7
Thumbnail regeneration questionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2019 at 7:39am
2
Most recent comment from PenciDesign:Hi,You need to do that process after activated Soledad themeNo worries, because this step just make your site load faster. Doesn't affect anything else to your site.Best Regards,PenciDesign
ClaireShaban
Featured Images not displayingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2019 at 7:32am
3
Most recent comment from ClaireShaban:Thanks so much!
Fjura
Export customized dataClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2019 at 6:15am
9
Most recent comment from Fjura:thank you!
quayso
Video Post Format not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2019 at 3:52am
3
Most recent comment from quayso:Thanks for responding! That fixed it!Glad it was something simple :)
GerritGerritsen
Fonts for Featured Video SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 20, 2019 at 12:26pm
3
Most recent comment from GerritGerritsen:Everything is solved. Thank you!
Donacgreece
Body Boxed fixClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 20, 2019 at 12:20pm
3
Most recent comment from Donacgreece:Thank tou for your answer. Yes is goo to see that in future update.
vale_84
Problema backend WordpressClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 20, 2019 at 10:02am
11
Most recent comment from vale_84:I didn't! Thanks!
sprysparrow
Exclude Category From Featured SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 20, 2019 at 4:07am
4
Most recent comment from PenciDesign:Thank you for your great words - we're really happy with the feedback from you.If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads ...
sprysparrow
Widget Heading like Flower & Blog themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2019 at 7:18pm
3
Most recent comment from sprysparrow:You were right! I simply needed to change the color to make it visible.Thanks so much for your excellent and awesome support! I'm soooooo glad I chose Penci for my template.Deborah
miki31-7
HTTPS issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2019 at 12:46pm
5
Most recent comment from miki31-7:Problem solved, thank you
Nguyen Xuan Giao
I have bought your themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2019 at 3:52am
2
Most recent comment from PenciDesign:Hi,I don't understand your question, can you tell me more about this?Best Regards,PenciDesign
Nguyen Xuan Giao
How to optimize google speed?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2019 at 3:33am
2
Most recent comment from PenciDesign:Hi,First, I need to say your site has great speed. When I access to your site via anonymous browser, I can get your site within 2s. That's great speed for any website.About the speed issues, yeah ...
narrta
Header serach bug - SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2019 at 3:12am
9
Most recent comment from PenciDesign:Hi,Thank you for purchased PenNews and loving it.Please create a new ticket for PenNews theme and our developers will have a look on this help you.Best Regards,PenciDesign
miki31-7
Conflict with YoastClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2019 at 3:02am
2
Most recent comment from PenciDesign:Hi,Seem you're using outdated version from Yoast SEO plugin - let's update it to latest versionBest Regards,PenciDesign
coptup4ik
How to make feature slider drag-able with mouse on desktopsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2019 at 2:59am
2
Most recent comment from PenciDesign:Hi,Please do following this image to do that.After that, clearly all the cache and check it again.Best Regards,PenciDesign