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Public Tickets

renotion How to adjust the distance between logo and Banner ADClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 15, 2019 at 3:35am   2 Most recent comment from PenciDesign:Hi,If you want to reduce the distance between Logo and Banner AD - please make your ads image & your logo has more width - it will auto get close together.Best Regards,PenciDesign anbirken Quotes with AuthorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 15, 2019 at 3:18am   2 Most recent comment from PenciDesign:Hi,Strange, I still can see it working fine. Can you send me your admin url and admin account ( username and password ) - in a private reply? I will take it a look on this help you.Best Regards,PenciD ... travelwc help with FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2019 at 3:11am   8 Most recent comment from PenciDesign:Hi,Ahh, seem you've checked to Customize > General Options > Remove all default google fonts - load default fonts from located hosting ( for GDPR policy )Please un-check to that option to make it wor ... meekymozay How to stop every published post from going to the Featured sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2019 at 2:43am   5 Most recent comment from PenciDesign:Hi,You can change order posts on featured slider via Customize > Featured Slider Options > Order By on Featured Slider - I think you can use Modified date to change the order on featured slider.Best ... MTRIPPER insert midia problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2019 at 12:34am   5 Most recent comment from MTRIPPER:Thank you! The problem was an add-on. CliffFalcon php compatibilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2019 at 2:42pm   3 Most recent comment from CliffFalcon:Thank you, I just wanted to know before I updated, and I did and it seems like their was no issue mythologica Feature Slider TitlesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2019 at 4:45am   3 Most recent comment from mythologica:You guys rule!As usual, it worked!Thank a lot! travelwc box of comments in the postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2019 at 4:33am   2 Most recent comment from PenciDesign:Hi,Please check:1/ Go to Dashboard > Settings > Disccusion > and check the settings there. Maybe you've check to close the comment after some times...2/ Go to edit this posts for example:https://trave ... kieuvyson soledad-videoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2019 at 3:10am   2 Most recent comment from PenciDesign:Hi,That's single posts template style 10 - you can select it via Customize > Single Post Options > Single Posts TemplateBest Regards,PenciDesign mullercaruli headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2019 at 3:09am   2 Most recent comment from PenciDesign:Hi,Please check this video tutorial to know how to do that.Best Regards,PenciDesign OtaXou AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2019 at 8:45pm   7 Most recent comment from OtaXou:Well, problem solved ! Not exactly as we expected though, but solved anyway.My version of pluginspenci-soledad-ampincludessanitizersclass-amp-link-sanitizer.php had a function different than yours, l ... Grislap changing date color in postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2019 at 2:21pm   5 Most recent comment from Grislap:Wonderful! Thank you so much for your quick and helpful responses! OlivierGachnang TranslationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2019 at 10:32am   3 Most recent comment from OlivierGachnang:perfect, thx Anj1234 Featured Slider not sliding properly on HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2019 at 9:37am   7 Most recent comment from PenciDesign:Hi,I just do following steps and I see the issues gone:1/ Go to plugins and deactivate 4 plugins: Cloudflare, Imagify, OptinMonster API, Slider Revolution2/ Go to again your site and press Ctrl + F5 ... walterego2001 Number of post on homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2019 at 9:09am   2 Most recent comment from PenciDesign:Hi,I've said about this issue in the previous ticket from you:https://pencidesign.ticksy.com/ticket/1925370/Please un-sticky all your posts display above your latest posts.You can check this guide to ...