Public Tickets
mrdzen
Soledad bug for text block settingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 22, 2018 at 4:10pm
2
Most recent comment from PenciDesign:Hi,Yeah, thank you for report for this issue.I will noted it and send it for our developers to fixed it in next update.Best Regards,PenciDesign
ryanmcbay
Gallery in Single PostClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 22, 2018 at 3:31am
4
Most recent comment from PenciDesign:Hi,Do you mean about "Homepage Featured Boxes" or "Featured Slider"?If it's Homepage Featured Boxes - you can put any link for any box as you want.You just need go to Customize > Homepage Options > o ...
Rebecca Du
Mobile load time is slowClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 22, 2018 at 3:17am
2
Most recent comment from PenciDesign:Hi,
Yeah, the issue caused by recently Google just updated rules for google page speed insights. On mobile, it requirements too much things about "Reduce server response times (TTFB)" and requirements ...
Martynaschmeckt
page speed on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 22, 2018 at 3:14am
2
Most recent comment from PenciDesign:Hi,
Yeah, the issue caused by recently Google just updated rules for google page speed insights. On mobile, it requirements too much things about "Reduce server response times (TTFB)" and requirements ...
hopesfrenzy
Changed to 2 Columns?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 21, 2018 at 5:47pm
3
Most recent comment from hopesfrenzy:No - it was 2 columns and it was supposed to be 3 columns. However, looking at it today, it has fixed itself.Very odd!! We can close the ticket.
scrawjiji02
Tweaking FunctionalityClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 21, 2018 at 3:01pm
4
Most recent comment from PenciDesign:Hi,Thank you for loving our theme.Unfortunately, this theme doesn't support this feature at this time..That's too much work to do and we don't provide support for requirements like that.Best Regards,P ...
Martynaschmeckt
5 posts on the start pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 21, 2018 at 1:36pm
7
Most recent comment from Martynaschmeckt:You are the best :D Thanks!
mbhong1
Form on home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 21, 2018 at 1:35pm
19
Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Hamburger Menu Options > Hide Menu Hamburger Icon on MobileBest Regards,PenciDesign
Martynaschmeckt
LOGO in bad quality / svg file upload not possibleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 21, 2018 at 1:28pm
5
Most recent comment from Martynaschmeckt:Thank you, awesome :)
ilknurkavlak
Single post delete top menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 21, 2018 at 9:45am
4
Most recent comment from PenciDesign:Hi,To do that, please go to Customize > General Options > and check to "Hide Breadcrumbs"Best Regards,PenciDesign
karen overn
missing pluginsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2018 at 9:00pm
2
Most recent comment from karen overn:found it in the plugins folder, please close this ticket.
Rajat Gaur
Posts are not showing after theme updationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2018 at 2:37pm
2
Most recent comment from PenciDesign:Hi,Please try deactivate all plugins and check it again.If it work, let's enable each plugin to check what's plugin caused this issue. Maybe you have a plugin doesn't compatible with Wordpress 5.0Best ...
Sharon Hu Bach
shortcode for most popular post widget on pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2018 at 2:31pm
2
Most recent comment from PenciDesign:Hi,Unfortunately, there is no way to do that because the theme doesn't support shortcode like that.Best Regards,PenciDesign
yoko0703
h2 tag appeared titles on a toppageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2018 at 9:49am
2
Most recent comment from PenciDesign:Hi,Thank you for loving our theme.You can do that by use this custom css code:
.post-entry h2 { padding: 0.5em;color: #494949;border-left: solid 5px #B4E7DB;}
Best Regards,PenciDesign
ilknurkavlak
Penci plugin and slider problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2018 at 2:37am
2
Most recent comment from PenciDesign:Hi,This theme just supports for display Penci Slider at the top of page.Let's edit the page > scroll down and you can see option to select to display featured slider > select "Penci Slider" here.Bes ...