Public Tickets
kafetters
Logo/HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2018 at 5:40pm
3
Most recent comment from kafetters:Thank you so much! I really appreciate it!
Shanna Jardim
Blog to Standard websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2018 at 2:17pm
6
Most recent comment from PenciDesign:Hi,We're selling our theme on Envato and as I know, Envato doesn't provide refund for this case.You can check Envato refund policy hereBest Regards,PenciDesign
jbforlag
Mega menu and phone appearanceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2018 at 9:49am
5
Most recent comment from jbforlag:That seemed to be the problem, yes. Thank you for your help :D
wsf27
Update installation failureClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2018 at 9:45am
2
Most recent comment from PenciDesign:Hi, That's issues with your hosting - you can check this guide to know how to fix it:https://hostpapasupport.com/fix-upload-failed-write-file-disk-error-wordpress/But, I recommend you should contact ...
Lowenna
Newsletter bannerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2018 at 3:27am
3
Most recent comment from Lowenna:Not a problem, thank you for your response!
Ronald
Breadcrumbs and single post style 6Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2018 at 3:19am
2
Most recent comment from PenciDesign:Hi,Yeah, currently it doesn't support on single post style 6 when you don't "Move Categories, Post Title, Post Meta To Bellow Featured Image". We will consider to add more this feature in the future u ...
Rebecca Du
Pinterest buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2018 at 2:52am
2
Most recent comment from PenciDesign:Hi,Can you show me a screenshot about where do you mean?If you mean the pinterest button appears on the layout - sorry because the theme doesn't support to display it on the layouts.. It just display ...
JLovett
'Boxed Posts Style 1' doesn't Centre on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2018 at 11:33pm
3
Most recent comment from JLovett:That fixed it, thanks very much
ketotome
New WooCommerce ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2018 at 4:39pm
3
Most recent comment from ketotome:CSV is already an allowed mime type, I will work with blue host.
USDora Lin
ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2018 at 3:54pm
2
Most recent comment from PenciDesign:Solved via email.Regards.
Martynaschmeckt
TranslationsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2018 at 10:01am
3
Most recent comment from Martynaschmeckt:thank you, done
soledaduser
Social Media icon overflow in mobile viewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2018 at 9:19am
3
Most recent comment from soledaduser:Thank you this works!
Fidel Hart
I cannot figure how to get the mobile version of my Soledad theme to look streamlinedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2018 at 3:48am
2
Most recent comment from PenciDesign:Hi,This issue caused by plugin has "Fusion" in the name. Let's deactivate it.Best Regards,PenciDesign
Usha
"Minimal Simple Magazine" import wrong layout dataClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2018 at 3:45am
2
Most recent comment from PenciDesign:Hi,This issue caused by you've imported multiple demos.Please use plugin Wordpress Reset to reset your site to begin - like when you just installed Wordpress.After that, import the demo data again.Aft ...
akash4435
Change website title and descriptionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2018 at 3:37am
2
Most recent comment from PenciDesign:Hi,Please install plugin Yoast SEO and change it via Dashboard > SEO > Search Appearance Best Regards,PenciDesign