Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

DouglasReis86 Home Page LayoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2018 at 6:34pm   2 Most recent comment from DouglasReis86:Don't need. I found. Thanks anyway. Annikavb Child themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2018 at 3:59pm   2 Most recent comment from PenciDesign:Hi, Yeah, you can download from my attach. But, after activate the child theme - all your customization data will lose. You need to: 1/ Keep use parent theme & install plugin Customizer Export/Im ... globerovers Not posting feature image in postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2018 at 2:12pm   2 Most recent comment from PenciDesign:Hi,Please go to Customize > Single Post Options > and check to "Hide Featured Image On Top" to do that.Best Regards,PenciDesign Annikavb Change own avatar for commentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2018 at 9:38am   1 Most recent comment from Annikavb:Update: issue is solved! TAESUNG PARK website logoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2018 at 3:42am   2 Most recent comment from PenciDesign:Hi,Please change it via Customize > General Options > Upload FaviconBest Regards,PenciDesign better_in_violet Remove Search Icon in Top BarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2018 at 3:22am   2 Most recent comment from PenciDesign:Hi,To do that, please go to Customize > Logo and Header Options > and check to "Disable Header Search"Best Regards,PenciDesign alliechynna Site demo not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2018 at 12:54am   3 Most recent comment from alliechynna:Thanks so much for the help. pebblesinmyshoes Logo and menu on the same lineClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 28, 2018 at 9:30pm   3 Most recent comment from pebblesinmyshoes:Thank you very much PencilDesign.It worked.Best Regards,Stefano TAESUNG PARK website logoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 28, 2018 at 3:27pm   4 Most recent comment from PenciDesign:Hi,This issue caused by plugin "MSHOP MY SITE – Easy Website Verify Ownership" - I've deactivated this plugin and everything working fine now.Best Regards,PenciDesign Peggy LI How to creat a custom homepage and used the Homepage Layout?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 28, 2018 at 8:15am   2 Most recent comment from PenciDesign:Hi,To do that, please select Template for that page is "Page VC Builder with Sidebar" or "Page VC Builder no Sidebar"After that, use WPBakery Page Builder to config your homepage.Check this guide to k ... Jakub Olszowka Post layout/functionalityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 28, 2018 at 8:00am   2 Most recent comment from PenciDesign:Hi,That's related posts from Jetpack plugin - you can disable it from Jetpack settingBest Regards,PenciDesign kristin leigh fresh framework "error"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 28, 2018 at 2:50am   2 Most recent comment from PenciDesign:Hi,1/ It's not come from our theme. Please go to Plugins > All Plugins > check and deactivate plugin "Fresh".2/ Please make sure your config look like this imageAfter that, go to Customize > Featured ... kristin leigh remove licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 28, 2018 at 2:48am   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Footer Options > Footer Copyright TextBest Regards,PenciDesign olgaringquist Google Translate not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 28, 2018 at 2:39am   4 Most recent comment from PenciDesign:Hi,The problems here is the plugin doesn't exists any hook to put the select box at the top of the page. I think the best solution here is put it on the top of sidebar widget ( "Main Sidebar" )Best Re ... Dominique updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 27, 2018 at 5:22pm   1 Most recent comment from Dominique :sorry entered by accident, no help needed.