Public Tickets
Sabrina Costa
No uploading logo and imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2018 at 5:13pm
5
Most recent comment from Sabrina Costa:Thank you!
JoanneO
Picture doesn't show in menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2018 at 4:18pm
2
Most recent comment from PenciDesign:Hi,Have you set a featured image for your posts? Check this image.Best Regards,PenciDesign
tolliana
Logo file type - media libraryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2018 at 4:04pm
2
Most recent comment from PenciDesign:Hi,You should use .png or .jpgBest Regards,PenciDesign
orsifra
To decrease line spacing in post previewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2018 at 4:03pm
2
Most recent comment from PenciDesign:Hi,Please go to Pages > All Pages > and edit your front-page > and select page template for it is "Page VC Builder No Sidebar"Best Regards,PenciDesign
chembiopro92
enable breadcrumbsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2018 at 7:26am
2
Most recent comment from PenciDesign:Hi,Please go to Customize > General Options > make sure you don't check to "Disable Breadcrumbs"Best Regards,PenciDesign
WitnessPerformance
A small design glitchClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2018 at 4:44am
7
Most recent comment from WitnessPerformance:Problem solved! Thank you so much for your stellar service!
VargisKhan
Mega MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2018 at 1:52am
4
Most recent comment from PenciDesign:Hi,I see that menu is category mega menu now - not column mega menu.Best Regards,PenciDesign
VargisKhan
Sub CategoriesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 28, 2018 at 11:24pm
2
Most recent comment from VargisKhan:You can ignore this question and close the ticket please. I worked a way around this by creating a navigation menu instead; rather than displaying the categories.
VargisKhan
Layout of the theme and websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 28, 2018 at 9:26am
5
Most recent comment from PenciDesign:Hi,When you update this theme, all the options in Customize doesn't lose - include the Customize > Custom CSS.Best Regards,PenciDesign
adelbakhshi
Featured SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 28, 2018 at 4:03am
4
Most recent comment from PenciDesign:Hi,Thank you for your suggest. We sure will consider to add more this feature in the future updatesBest Regards,PenciDesign
laure_b
Remove certain social network icons on social share below postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 28, 2018 at 4:00am
4
Most recent comment from PenciDesign:Hi @laure_bee,1/ To hide social sharing icon, example google plus, please add more this code to Customize > Custom CSS:
.penci-post-share-box > a:nth-child(4), .list-posts-share a:nth-child(3){ displ ...
Carly
Link ColorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 28, 2018 at 3:57am
2
Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that:
.standard-content a, .standard-content .post-entry a, .standard-content a:visited, .standard-content .post-entry a:visited, .con ...
Tanja Berkx
Change button colorsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 28, 2018 at 3:50am
6
Most recent comment from PenciDesign:Hi,It's a button doesn't come from our theme. But, I still help you on this - other authors on themeforest will doesn't provide supports for this requirements.Please add more this code to Customize > ...
frommybowl
502 Bad GatewayClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 27, 2018 at 1:58am
2
Most recent comment from PenciDesign:Hi,With more than 11k+ customers using this theme, only you have this issue. I'm sure this issue doesn't come from our theme. Have you try deactivate all plugins and try it again?Best Regards,PenciDe ...
SimsWorld
Retina displayClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 26, 2018 at 3:48pm
2
Most recent comment from PenciDesign:Hi,You can disable retina feature - because the theme supports retina from itself.Best Regards,PenciDesign