Public Tickets
truestrangenews
AMP Comments FailClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 24, 2020 at 1:24pm
4
Most recent comment from Penci Design:Hi,I checked on your site.Please check screenshot : https://prnt.sc/qsafjkOn single post, when you click to "add comment". It will load the post with version Desktop as video https://drive.google. ...
AlvinPacheco
Menu HeaderClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 20, 2020 at 5:18pm
2
Most recent comment from Penci Design:Hi,Please go to Customizer > Topbar Options then check "Show the topbar menu" optionthen go to Dashboard > Appearance > Menu then add item menu to "Menu Top bar".https://prnt.sc/qqd9a6Best regards,Pen ...
AlvinPacheco
Mobile Header CustomizeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 20, 2020 at 5:31am
7
Most recent comment from AlvinPacheco:Hello Penci,This problem is resolved, you can now close this ticket. Thanks!
webimage H
banner link attribute in headerClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 18, 2020 at 1:38am
2
Most recent comment from Penci Design:Hi,Unfortunately, currently, this theme doesn't support the featured. Don't worry about the issue. Please send me your website managment information ( admin url site, username and passwor ...
George Hadjichristofi
featured Slider style -14Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 14, 2020 at 2:16am
4
Most recent comment from Penci Design:Hi,Please edit featured slider shortcode then go to "typo and colors" tab then change font size of big post.Best Regards,PenciDesign
healworldwide
Video Not PlayingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 10, 2020 at 5:07pm
5
Most recent comment from Penci Design:Hi,Unfortunately, currently, with video come from facebook. It doesn't support autoplay video.Best Regards,PenciDesign
amberpratt3
directory listingsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 9, 2020 at 3:28am
7
Most recent comment from Penci Design:Hi,Yeah, now, i understand.It is ajax filter on block shortcode.Please edit shortcode then go to "Ajax Filter" tab then choose ajax dropdown - filter type as screenshot http://prntscr.com/ql3 ...
reamsnyc
some design issues with themeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 6, 2020 at 4:21pm
4
Most recent comment from Penci Design:Hi,1/ About block 12, do you want change width of image. Please tell me about the issue and send me screenshot for the issue.2/ I checked on your site, it appears that you active Auto Load Previous Po ...
Mircea_Cristian
Show date topbarClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 6, 2020 at 9:15am
3
Most recent comment from Mircea_Cristian:Sorry. Not workingI changed line code in style.css and it's OK now.
Tilbo02
licenseClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 4, 2020 at 2:10am
4
Most recent comment from Penci Design:Hi,It seems that you use pennews on your site and you want use Pennews on staging.If right, please active PenNews theme on new site . Make sure that you use new datebase on new site.Best Regards,Pe ...
amaraun
Highlight active item menuClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 27, 2019 at 2:37pm
6
Most recent comment from Penci Design:Sorry about the issue.
Currently we have not found a solution to this problem. And most themes are the same.
We will consider about the issue and will notify you when we have to find the solution for ...
GACC
Video is not shownClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 26, 2019 at 9:57am
19
Most recent comment from GACC:It work for the _format_video_embed thank you :).
danieloner0742
Some features in the description are missingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 17, 2019 at 6:24pm
3
Most recent comment from danieloner0742:I thank you, I have just found them in the plugins folder of the whole theme folder. I will explore them.Regards,Daniel Pierre
Edward Jimenez
instagram feedClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 15, 2019 at 1:59am
5
Most recent comment from Edward Jimenez:Thank you! That was weird! Not sure what happened since it has been working all this time. Adding the token fixed the issue. You may close the ticket, thanks again!
yaniv2266
ErrorClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 14, 2019 at 6:27pm
2
Most recent comment from Penci Design:Hi,
Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.
If it doesn' ...