Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

radiokptv Padding images inside blocksClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 19, 2020 at 12:21am   4 Most recent comment from Penci Design:Hi, Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you. Best ... ICEknigh7 PenNews: Header "jumps" when using scroll wheelClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 18, 2020 at 3:42pm   2 Most recent comment from Penci Design:Hi,Thank you  for your all feedback. The sticky header  of PenNews theme use STICKY lib, and  we check, fix the issue. If you have solution to fix the issue, i will update the fix to next update ... loopgrow Mixed Content WarningClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 13, 2020 at 5:55pm   2 Most recent comment from loopgrow:Found it; it's in the Customizing > Color for Footer > Footer Background Image.  Site no longer throws a mixed content SSL warning. aszakallas Disable comments countClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 13, 2020 at 9:24am   2 Most recent comment from Penci Design:Hi,Please go to Customizer > Genneral Options then scrolldown and check "Hide Post Count Views" option as screenshot https://prnt.sc/r1o5f9Best Regards,PenciDesign boywondr16 Padding differs on custom pageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 12, 2020 at 5:56pm   6 Most recent comment from Penci Design:Hi,Unfortunatelty, curently ,  you can not change position featured image to be right-alignedBest Regards,PenciDesign partner4 I can't download the demoClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 6, 2020 at 11:11pm   2 Most recent comment from Penci Design:Hi, If it doesn't work,  let's send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a ... ICEknigh7 Tan't translate 404 pageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 6, 2020 at 7:57am   4 Most recent comment from Penci Design:Hi,Thank you for your suggestion. We will consider to add more this feature in the next update version of PenNews. I'm not sure it will be added but i'm sure we will consider about this.Best ... ICEknigh7 Visible code in 404 pageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 5, 2020 at 2:41pm   5 Most recent comment from ICEknigh7:Just figured out that it also requires to have the "WPBakery Page Builder" plugin activated, which I had disabled in order to speed up the loading times.This can be closed, thank you. showmytrade error while uploading themeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 4, 2020 at 4:55pm   4 Most recent comment from Penci Design:Hi,Strange, i checked on your site and i saw WPBAkery work fine on your site as screenshot https://prnt.sc/qxhv8oDon't worry about active WPBakery Page Builder plugin, you can't active the ... ZarTech Full Width PostsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 3, 2020 at 4:13pm   2 Most recent comment from Penci Design:Hi,Please go to Dashboard > PenNews > SiteWidth then  change Custom With for Single Pages as screenshot  https://prnt.sc/qwybasBest Regards,PenciDesign synopsisconcept Images qualityClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 30, 2020 at 12:36pm   5 Most recent comment from synopsisconcept:Thanks a lot. For future updates, maybe it would be nice for users to be able to change quality / size of images in the blocks ;)Have a nice day and thank you kaygee5000 Import Other Pages of DemoClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 24, 2020 at 4:25pm   10 Most recent comment from trybedev:Thank you!  truestrangenews AMP Comments FailClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 24, 2020 at 1:24pm   4 Most recent comment from Penci Design:Hi,I checked on your site.Please check screenshot : https://prnt.sc/qsafjkOn single post, when you click to "add comment". It will load the post with version  Desktop as video https://drive.google. ... AlvinPacheco Menu HeaderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 20, 2020 at 5:18pm   2 Most recent comment from Penci Design:Hi,Please go to Customizer > Topbar Options then check "Show the topbar menu" optionthen go to Dashboard > Appearance > Menu then add item menu to "Menu Top bar".https://prnt.sc/qqd9a6Best regards,Pen ... AlvinPacheco Mobile Header CustomizeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 20, 2020 at 5:31am   7 Most recent comment from AlvinPacheco:Hello Penci,This problem is resolved, you can now close this ticket. Thanks!