Public Tickets
amaraun
Highlight active item menuClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 27, 2019 at 2:37pm
6
Most recent comment from Penci Design:Sorry about the issue.
Currently we have not found a solution to this problem. And most themes are the same.
We will consider about the issue and will notify you when we have to find the solution for ...
GACC
Video is not shownClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 26, 2019 at 9:57am
19
Most recent comment from GACC:It work for the _format_video_embed thank you :).
danieloner0742
Some features in the description are missingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 17, 2019 at 6:24pm
3
Most recent comment from danieloner0742:I thank you, I have just found them in the plugins folder of the whole theme folder. I will explore them.Regards,Daniel Pierre
Edward Jimenez
instagram feedClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 15, 2019 at 1:59am
5
Most recent comment from Edward Jimenez:Thank you! That was weird! Not sure what happened since it has been working all this time. Adding the token fixed the issue. You may close the ticket, thanks again!
yaniv2266
ErrorClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 14, 2019 at 6:27pm
2
Most recent comment from Penci Design:Hi,
Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.
If it doesn' ...
therunnersports
Penci Text Block/AdsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 13, 2019 at 2:34pm
5
Most recent comment from Penci Design:Hi,Strange, i still can't see screenshot you send.Please re-send me screenshot for the issue and send me your website managment information ( admin url site, username and password ) in order f ...
ICEknigh7
Pennews menu item shows up for non-adminsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 11, 2019 at 8:36pm
6
Most recent comment from ICEknigh7:Thank you, it doesn't show up anymore. This can be closed.
rifrdesign
Mobile Responsive Has White HeaderClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 10, 2019 at 2:24pm
3
Most recent comment from Penci Design:Hi,
Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.
Best ...
yaniv2266
Can't activate themeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 9, 2019 at 9:23pm
2
Most recent comment from yaniv2266:I have found the issue! thanks!
Dagalidis Dimitris
Error on og:description and twitter:descriptionClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 5, 2019 at 4:30am
7
Most recent comment from Penci Design:Hi,I checked on your site and i saw the issue come from "Blog2Social: Social Media Auto Post & Scheduler" plugin.Please try deactivate plugin and i saw social meta tag work fine.I recommend you co ...
quartarolo
how can i create the attachment.php file correctlyClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 4, 2019 at 9:12am
7
Most recent comment from quartarolo:Thank you so much for your help, it exceeded all my expectations. it is perfect.I now believe that you can set this function as default in your theme.
Thank you! your theme is fantastic
ICEknigh7
Spinner when replying looks bad against dark backgroundClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 29, 2019 at 4:52pm
3
Most recent comment from ICEknigh7:Just noticed that the spinner's URL comes from Jetpack, so I should ask them instead: https://jetpack.wordpress.com/wp-admin/images/spinner.gifThanks anyway, this can be closed.
ICEknigh7
PenNews: Changing color for headers after PostClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 29, 2019 at 4:51pm
18
Most recent comment from ICEknigh7:I just posted the fix so there's no need to log in as an admin, thanks.
boywondr16
Custom Post Type - How to get SidebarsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 29, 2019 at 10:47am
6
Most recent comment from Penci Design:Hi,I checked on your site, "Radio Station" post type doesn't use template come from PenNews theme .So, i can't change template of "Radio Station" post type.Please contact with author o ...
Nathan Wilhelm
Removing ads banner.Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 27, 2019 at 3:28pm
4
Most recent comment from Penci Design:Hi,If you want edit topbar, go to Customizer > Topbar Options then enable/disable topbar or change most of module on topbar.Best Regards,PenciDesign