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Public Tickets

akilfoyle Theme Update ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 14, 2020 at 3:20am   2 Most recent comment from PenciDesign:Hi, We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues ... flvictorkapustin Incorrect board name in Pinterest widget breaks all widgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 11:22pm   3 Most recent comment from flvictorkapustin:Hey!Thanks a lot for your reply! No problem! Looking forward to future updates :)Victor razv03 Sharing imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 4:32pm   2 Most recent comment from PenciDesign:Hi,We've said about this issue in the documentation for Soledad theme here - please take it a look.Best Regards,PenciDesign chimiamamisegua Footer widget font sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 4:01pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: .widget ul.side-newsfeed li.featured-news .side-item .side-item-text h4 a{ font-size: 26px; } .widget ul.side-newsfeed li .side-i ... KimRoach Soledad Related PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 3:58pm   4 Most recent comment from PenciDesign:Hi,Maybe that's caching issue.And as I checked a post from you - it showing images from your content - it's not images come from related posts.Best Regards,PenciDesign angelika0310 layout questionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 3:42pm   5 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to fix it: .featured-style-1 .penci-owl-carousel .penci-image-holder:before { padding-top: 56.666%; } Best Regards,PenciDesign elliequinn Last Updated DateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 3:19pm   12 Most recent comment from PenciDesign:Hi,I just clearly all the cache and it works fine now.Best Regards,PenciDesign anindyabaidya New version update helpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 2:52pm   2 Most recent comment from PenciDesign:Hi,You can check this guide to know how to update the theme:https://pencidesign.ticksy.com/article/15633/Best Regards,PenciDesign chafolks configure "SUBSCRIBE NEWSLETTERClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 3:47am   2 Most recent comment from PenciDesign:Hi,We've said about this in the documentation for Soledad theme here - please take it a look.Best Regards,PenciDesign thantai40 Reduce space between posts for Penci widgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 3:45am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: .penci_recent-posts-sc ul.side-newsfeed li, .widget ul.side-newsfeed li{ margin-bottom: 10px; padding-bottom: 10px; } Change 2 va ... aviadyariv blog posts yoga styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 3:42am   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Single Post Options > "Hide Post Date" and "Hide Author"If it still doesn't work, please show me your site URL and show me a screenshot about where y ... endlessbackyardadventure Server error when saving page with ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 3:39am   2 Most recent comment from PenciDesign:Hi,Here is a guide from Elementor about this issue:https://docs.elementor.com/article/300-500-error-while-using-elementorSo, please try with thisMaybe it's issues with "Not Enough Memory Allocate ... BBQ-Buddiez make location file invisibleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 3:37am   2 Most recent comment from PenciDesign:Hi,You can hide it via Customize > General Options > Hide Breadcrumbs.Best Regards,PenciDesign callmepeel How to show the logo on mobile navigatorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 3:19am   7 Most recent comment from PenciDesign:Hi,If so, you can try deactivate lazyload images from the theme via: Disable lazyload images on category mega menu on Customize > Logo and Header Options  Disable lazyload images on all layouts, widg ... noshad19 Theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 2:44am   2 Most recent comment from PenciDesign:Hi, We've said about this in the documentation for Soledad theme at the top: http://soledad.pencidesign.com/soledad-document/ Check this image: http://prntscr.com/tfxd6f Best Regards, PenciDesig ...