Public Tickets
krisspao
HOME PAGE
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 hour ago
4
Most recent comment from PenciDesign Supporter:Hi,
This demo was built with the homepage configured via the Customizer, so there is no page set as the homepage.
You can customize it via Appearance → Customize → Homepage.
For more information, ...
enricochiaraliberoit
I can't enter the token to make the layout work
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 10 hours ago
4
Most recent comment from PenciDesign Supporter:Hi,
Please follow the instructions I sent earlier. The description of the token field already contains the link to obtain the token key, and it is free to use.
Regards,PenciDesign.
JGSHIN
Request for reset to cancel the existing registration and proceed with a new registration
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 13 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
EasyMaster
outdated WooCommerce templates
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 23 hours ago
2
Most recent comment from PenciDesign Supporter:Hi,
You can continue using this theme without any issues. We plan to include updates to this template in a future theme release.
If you have any other questions or need assistance, feel free to reach ...
LillaGreen
Footer Mega Menu
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
This footer layout was built using Penci Blocks and Elementor. Please follow the detailed instructions provided in the document at the link below:
https://soledad.pencidesign.net/soledad-document/ ...
Jacqueline Lawson
Video Blackout on Mobile Device
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Could you please provide the URL where this issue is occurring? This will help us investigate and assist you more effectively.
Regards,PenciDesign.
nimeshhospitality
Images did not get download with the theme
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 4 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
For copyright reasons, all demo images will be replaced with placeholder images when you import the demo data on your site. You’ll need to edit each post and upload your own images.
Regards,Penc ...
skyjw
Popular Posts IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 days ago
5
Most recent comment from skyjw:I can't provide any sensitive information.
You should try a simple test on your end.
I haven't modified the theme specifically, so it could be a problem with the theme itself.
Helga Post
Body font
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
2
Most recent comment from PenciDesign Supporter:Hi,
The fonts on your site are managed by the Elementor Kit. Please follow the documentation at the link below to learn how to configure, reset, or delete them:
https://elementor.com/help/view-and-edi ...
Helga Post
Topbar on mobile
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
2
Most recent comment from PenciDesign Supporter:Hi,
This header layout was built using the Penci Header Builder. You can view the documentation or video tutorial at this link to learn how to create/modify it: https://soledad.pencidesign.net/soledad ...
Laura
Mobile ViewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
9
Most recent comment from Laura:Will do! It's the least I can do considering your rapid and helpful responses.
Lalithastore
Currency not showing
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
9
Most recent comment from PenciDesign Supporter:Hi,
Please follow the detailed instructions in the document at this link: https://elementor.com/help/mobile-editing/
Regards,PenciDesign.
eSwan
I want to hide Website field from comment box
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
4
Most recent comment from PenciDesign Supporter:Hi,
The Jetpack comment form is provided by the Jetpack plugin, which is already installed and active on your site. Please refer to the documentation at the link below to understand how to modify it.
...
Abdelmadjid
downloasClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
1
Most recent comment from Abdelmadjid:solved
LillaGreen
Table of content as post menu
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 1 week ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Table of Contents → General → Sticky Position and select the sticky position for the TOC when users scroll down.
Regards,PenciDesign.