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Public Tickets

pedewu1 Footer SoMe icons   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 hour ago   26 Most recent comment from PenciDesign Supporter:Hi, The issue comes from the icon element on each page and is related to Elementor’s page loading method. Have you installed any security plugins on your server? Regards,PenciDesign. tim-nieuwpoort Moving Favorite Button in Recipe Card   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 hour ago   4 Most recent comment from PenciDesign Supporter:Hi, You can't customize the button using CSS alone for this request. It requires modifications to the plugin and template files. Regards,PenciDesign. LillaGreen Canonical indexing issues   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 hours ago   5 Most recent comment from PenciDesign Supporter:Hi, Here is the other solution. You should paste this code into the function.php of the child theme or via the CodeSnippet plugin here: https://wordpress.org/plugins/code-snippets/ function fix_produc ... macproxy Theme update   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 4 hours ago   2 Most recent comment from PenciDesign Supporter:Hi, The child theme doesn’t update automatically with the main theme. If you haven’t modified template files, no action is needed.  Regards,PenciDesign. satyanandi191 why submenu open late   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 11 hours ago   2 Most recent comment from PenciDesign Supporter:Hi, The issue occurs because you've set the mega menu block content to load via AJAX. This means the browser fetches the menu content from the backend before displaying it, which may cause a dela ... satyanandi191 how to attach newsletter in this theme?   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 11 hours ago   2 Most recent comment from PenciDesign Supporter:Hi, Please follow these steps: Install the MC4WP plugin and configure it with your Mailchimp account. Go to Appearance → Widgets, then drag and drop the Mailchimp widget into the Footer Signup wi ... Shih-yu Hsu Internal link and sticky bar header   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 11 hours ago   2 Most recent comment from PenciDesign Supporter:Hi, Please send me the screenshot and take notes. I will review them and provide you with a quick solution. Regards,PenciDesign. Sabualu embed twitter issue   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 day ago   2 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign. LillaGreen : Help with Custom Elementor Button to Load Updated Image ALT TextClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 days ago   3 Most recent comment from LillaGreen:Thank you. I have managed to write a snipped code that overrides all the alt for all images on the website at once. Hengstigal PerformanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 days ago   9 Most recent comment from Hengstigal:i've fixed it: using your Penci Perfomance Plugin, WPRocket as Cache and adjusting my front page. i get 95 on mobile now :) michaellafrasse feature image appeard blurry   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 days ago   4 Most recent comment from PenciDesign Supporter:Hi, Have you installed any image optimization plugin? When you upload a featured image, WordPress automatically resizes it to different sizes, including a smaller version for single posts. This might ... pedewu1 lazy loading - customizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 days ago   3 Most recent comment from pedewu1:OK, thx, closed pedewu1 Where Can I Edit the Category Template?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 days ago   3 Most recent comment from pedewu1:closed kangpinpapa Need penci-blocks.zip plugin for Gutenberg blocks (Soledad)   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 days ago   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the current version of Solefsf does not support blocks in the Gutenberg editor. However, we have plans to add this feature in the future. Regards,PenciDesign.  megm header disappeared   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 days ago   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Logo & Header → Header Builder and make sure you have selected the correct header layout for all settings in this panel. Regards,PenciDesign.