Public Tickets
erinkhenry
Auto Render ExcerptClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2020 at 3:09am
2
Most recent comment from PenciDesign:Hi,Yeah, that's exactly. Because the_excerpt() function from WordPress will auto remove all HTML ( include paragraphs, bold tag, italic tag... ) so that's normalIf you want to keep that tag ...
modeno
Slider Arabic Category add ProblemClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 25, 2020 at 6:46pm
2
Most recent comment from Penci Design:Hi,
Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.
Best ...
jimbojames
Alignment on MobileClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 27, 2020 at 6:10am
2
Most recent comment from jimbojames:Don't worry I've figured this out.
multitasker_
Double Comment Boxes With ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 25, 2020 at 3:46am
5
Most recent comment from PenciDesign:Hi @Thestyledare1,Please create a new ticket and we will check it help you. Don't put reply to tickets of other people because they will get notice email from your replyBest Regards,PenciDesign
CalculatedTraveller
Soledad RecipeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 25, 2020 at 3:42am
6
Most recent comment from PenciDesign:Hi,Yeah, when you print something, all the HTML of the print will appear first, and stylesheet will be load after..Best Regards,PenciDesign
ajda01
Visual editor for field NotesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 25, 2020 at 3:12am
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for this feature.We will consider to add more this feature in the next update version of SoledadBest Regards,PenciDesign
brandlivesrl
article shortly under the titleClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 25, 2020 at 1:44am
2
Most recent comment from Penci Design:Hi,1/ please add post excerpt, it will show under title and edit slider and show excerpt2/ please go to Customizer > Archive , Category, Blog , Search Options then change width of layout you wantBes ...
marsm
Review snippets issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 24, 2020 at 4:38pm
3
Most recent comment from marsm:That is great. Thanks for letting me know.great work in this template. Probably the best template I’ve used for Wordpress based on flexibility and ease of use. Amazing job!
webareca
Arrows and social IconsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 24, 2020 at 3:36pm
8
Most recent comment from webareca:Hi :)I've resolved the problem by adding a "Better Font Awesome" plugin. Thank you for your help. Best Regards,Ahmet Recai
asuraguys
penci lasted post thumbnail disappearClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 24, 2020 at 11:20am
3
Most recent comment from asuraguys:Thank you, I was follow suggestion and I found it because Lazy load from SG that work overlap with optimole.
Magdalena
Post thumbnailsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 24, 2020 at 9:37am
9
Most recent comment from PenciDesign:Hi,As I can see, all other featured images displayed fine. So, please try remove currently featured image, change image name and re-upload it. Clearly all the cache and check it again.Best Regards,Pen ...
marsm
Internal links showing as comments.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 23, 2020 at 8:45pm
7
Most recent comment from marsm:thank you.
itsmemona
resizing logo on header menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 23, 2020 at 5:09pm
3
Most recent comment from itsmemona:Perfect! Thank you so much!!!
mara-z
Featured image does not show in ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 23, 2020 at 5:01pm
4
Most recent comment from PenciDesign:Hi,This caused by lazyload images from SG Optimize plugin.Let's go to SG Optimize plugin settings > deactivate all lazyload images & videos there.Best Regards,PenciDesign
angelika0310
bug with single slider gallery on SOLEDADClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 23, 2020 at 4:37pm
4
Most recent comment from PenciDesign:Hi,It's not the same. Your website height doesn't auto changed because the slider doesn't auto play. It just changed when someone viewing galleryWe can't make all images on the sin ...