Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

feeninforgreens Issues with themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 3:35am   6 Most recent comment from PenciDesign:Hi, Please go to Appearance > Widgets > drag & drop widget "Soledad Instagram Feed" to "Footer Instagram" replace with old instagram widget there > click on URL to get Instagram Token and ID & config ... r7nam social share buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 3:13am   2 Most recent comment from PenciDesign:Hi,You can manage all the social sharing supports by the theme via Customize > General Options > Options for Show/Hide Social Sharing.Best Regards,PenciDesign iappareljournal Elementor is not working with soledad theme and the latest wordpress version 5.5Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 2:46am   2 Most recent comment from PenciDesign:Hi, Please go and update the theme to version 7.3.5 by do following this guide. After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click o ... ignatescuadi25 Category not showing on amp pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2020 at 3:09pm   2 Most recent comment from PenciDesign:Hi,To do that, I think you need to change the permalinks settings, please go to Dashboard > Settings > Permalinks > select "Custom Structure" > and fill: /%category%/%postname%/ Save Change and check ... Lee Fleshman Woo CommerceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2020 at 2:57pm   4 Most recent comment from PenciDesign:Hi,1/ For categories on the homepage - you can change here2/ On shop page, you can change color for only the title & buttons by add more this code to Customize > Custom CSS: .woocommerce ul.products ... shady rady THEMEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2020 at 2:29pm   2 Most recent comment from PenciDesign:Hi,With this issue, please contact with Envato because we don't manage the payment..You can contact with Envato Market hereBest Regards,PenciDesign nikoo28 yoast seo metabox not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2020 at 9:02am   2 Most recent comment from PenciDesign:Hi, After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click on "Update" tab. ( NOT Plugins > All Plugins - please don't understand wr ... tiffany1431 Excerpt + Read more not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2020 at 5:06am   7 Most recent comment from tiffany1431:Ah I see that makes sense. Thanks so much!  aeconcept Portfolio, padding and width QuestionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2020 at 4:52am   5 Most recent comment from aeconcept:That worked. Thank you! dorkaholics Homepage is missing components.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2020 at 3:50am   4 Most recent comment from PenciDesign:Hi,Yeah, this is a powerful WordPress theme, it supports you 3 ways to setup a homepage. You can check more it here and use Elementor to config a homepage is a good way.Glad when you solve your issue. ... mgma Mp4 videoClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 13, 2020 at 11:49pm   4 Most recent comment from Penci Design:Hi,Unfortunately, currently, pennews theme only support youtube video in the background.Best Rgards,PenciDesign KatkaG Portfolio Filter for Category & custom link not loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2020 at 3:34pm   5 Most recent comment from KatkaG:Thank you very much for taking the time To look into my issues. I’ll follow your suggestions for the pagination. I’ll try doing it with Elementor. I also tried clearing the cache before but I don ... soham_dutta Error with a pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2020 at 3:20pm   2 Most recent comment from PenciDesign:Hi, Yeah, let's go and update the theme to version 7.3.5 by do following this guide. After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins ... biobasedworld Can no longer add title or media to postClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 13, 2020 at 9:41am   2 Most recent comment from PenciDesign:Hi, We've fixed the issue in the latest version of PenNews ( 6.5.9 ). Please update the theme to latest version to solve the issue. Let's go and update the theme to version 6.5.9 by do foll ... jamela7997 yoast plugin not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2020 at 4:43am   2 Most recent comment from jamela7997:Never mind! It's working now