Public Tickets
thatgirloutdoors
updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 16, 2020 at 2:38pm
2
Most recent comment from PenciDesign:Hi,Yeah, sometimes we update the preview or thumbnails of the theme - themeforest showing the latest update by that day. It's not correct.You can check update chanlog here to know what's lat ...
baohuynhc
Please help me to fix this bugClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 16, 2020 at 4:37am
2
Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to fixed this issue:
.penci-menu-hbg.penci-vernav-show {
z-index: 100;
}
Best Regards,PenciDesign
NoticiasCoopercom
problems with loading the visual part of the plateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 16, 2020 at 4:22am
2
Most recent comment from PenciDesign:Hi,I just go to your site and I see the images load fine. Can you tell me what's the pages you have this issues?Best Regards,PenciDesign
bilalnoorkhan007
Change of hamburger Menu locationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 16, 2020 at 3:38am
2
Most recent comment from PenciDesign:Hi,
Can you show me a screenshot about "hamburger men" you've mentioned?
Best Regards,
PenciDesign
cristelget-web
Diffetent sidebar on different categoryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 16, 2020 at 3:36am
2
Most recent comment from PenciDesign:Hi,You need go to Posts > Categories > edit category you want to custom sidebar > and select custom sidebar there.Best Regards,PenciDesign
glowkids
Video Blog PostClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2020 at 6:42pm
3
Most recent comment from glowkids:Great, thank you. All set.
designbylaurenbarr
Featured slider not showing imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2020 at 5:38pm
3
Most recent comment from designbylaurenbarr:Hi!Yes, once I deactivated SG Optimizer for siteground it fixed itself. Thanks!
cristelget-web
Demo is not the sameClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2020 at 12:11pm
7
Most recent comment from PenciDesign:Hi,YesExactly.Best Regards,PenciDesign
jimbojames
Update privacy policy URL in the footerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2020 at 11:46am
3
Most recent comment from jimbojames:Thank you
oneforisrael
menu location on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2020 at 10:17am
8
Most recent comment from PenciDesign:Hi bilalnoorkhan007,Please create a new ticket and our support team will check it help you. Dont put reply to ticket of another people. Because they will get notice email about your reply.Best Regard ...
Lastrada2125
Weird line undfer footerClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 15, 2020 at 7:30am
6
Most recent comment from Penci Design:Hi,Please send me name of plugin not working ( still recommended ). I will check it help you.Best Regards,PenciDesign
mm2410
WPB custom colors post masonry filterClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 14, 2020 at 4:15pm
19
Most recent comment from mm2410:Hi, Yeah it works!! Thanks a lot! Great theme and even greater support!Best RegardsMagdalena
NikeFaller
Removing Google Ad from HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 14, 2020 at 7:57am
3
Most recent comment from NikeFaller:Thank you, it worked! I had to delete cookies for the Header to finally be removed.
Dlambova
Theme settingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 14, 2020 at 2:25am
9
Most recent comment from PenciDesign:Hi,We didn't tested the theme with QTranslate, so we don't know. That's old core plugin, so we don't provide support for this.WordPress has millions plugins and we can't check ...
shirasaar
Upload themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 14, 2020 at 1:46am
2
Most recent comment from shirasaar:It resolved.