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Public Tickets

allenwei812 Enable slider doesn’t workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 12, 2020 at 12:44pm   3 Most recent comment from allenwei812:It works thx a lot.... soulfulpalate Changing font for headingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 12, 2020 at 7:50am   2 Most recent comment from PenciDesign:Hi,Yeah, currently this theme just supports option for change the font for heading titles via Customize > General Options > Font for Heading Titles only.Currently, this theme doesn't support opti ... joyfullygrowing wordpress 5.3Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 12, 2020 at 7:48am   9 Most recent comment from PenciDesign:Hi,I've checked it and I see it's not issues related with our theme.It seems you're using a plugin for create Sticky Ads for AMP - it caused the issue. Let's check and deactivate t ... Michal Holzberg disable sidebar on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 12, 2020 at 7:40am   2 Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to do that: @media only screen and (max-width: 479px) { .penci-sidebar-content{ display: none; } } Best Regards,PenciDesign Michal Holzberg changing Headline sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2020 at 3:59pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: .penci-page-header h1, .archive-box span, .archive-box h1{ font-size: 30px; }Best Regards,PenciDesign ManuelWebDesigner Changing featured image to home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2020 at 3:55pm   2 Most recent comment from PenciDesign:Hi,You can change it by install Yoast SEO plugin.After installed this plugin, go to Dashboard > SEO > Socials > click on "Facebook" tab > and you can see option the option for Homepage and General.Be ... masha_design Hamburger MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2020 at 3:52pm   2 Most recent comment from PenciDesign:Hi,If you want to do that, you can enable Hamburger menu via Customize > Vertical Nav & Hamburger Menu OptionsYou also can put the widgets to this menu Hamburger via Appearance > Widgets > drag & dro ... dyasu Image quality on homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2020 at 3:34pm   4 Most recent comment from PenciDesign:Hi,I just checked your site and I see the images quality quite fine on your homepage. Of course we need to crop the images to display it fit for all your layouts, but we're using a fine size for ... Oliver update /Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2020 at 3:04am   3 Most recent comment from Oliver :great thanks a lot. works well. you can close the ticket. appreciate the super quick responds Percasedescubrase Mobile ease of use issues on siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2020 at 2:52am   2 Most recent comment from PenciDesign:Hi, With your issues: 1/ "Text is to small" & "Clickable elements are too close" - please try add more this code to Customize > Custom CSS to fix it: @media only screen and (max-width: 479px) { ul.pe ... mohamedmsayed schema optionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2020 at 2:46am   2 Most recent comment from PenciDesign:Hi,As I checked, all hentry schema from the theme has been removed.So, I think you have a plugin auto create hentry & NewsArticle schema also.Let's check again with your pluginsBest Regards,Penci ... healworldwide Video Not PlayingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 10, 2020 at 5:07pm   5 Most recent comment from Penci Design:Hi,Unfortunately,  currently, with video come from facebook. It doesn't support autoplay video.Best Regards,PenciDesign HealthyPawsPetInsurance Latest Posts navi not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2020 at 3:50pm   2 Most recent comment from PenciDesign:Hi,Please make sure you're using latest version of Soledad ( version 7.2.1 ) and try it againCheck this guide to know how to update the theme to latest version.Best Regards,PenciDesign imagnobh Error in Google Console - Soledad ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2020 at 3:44pm   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.No - It's not the code from our theme.I think you should check again with your pluginsBest Regards,PenciDesign masha_design Like/heart button and counterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2020 at 1:39pm   3 Most recent comment from masha_design:Thank you very much. Missed that option