Public Tickets
Meilenfabrik
The comment count and author name is still visibleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2019 at 7:58pm
1
Most recent comment from Meilenfabrik:Ok, I found now all the hide options!You can close the ticket! Thanks!
MircoDiMarcello
Instagram feed widget not workClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2019 at 1:30pm
8
Most recent comment from MircoDiMarcello:Problem solved. It was due to the SG Optimizer plugin. Turning it off now everything works. Thanks for your patience.
Adrianne
SidebarsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2019 at 6:29am
3
Most recent comment from Adrianne:Thank-you, I will check them out!
thebeaderchef
Little Issues on Post Page and Mega MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2019 at 3:52am
2
Most recent comment from PenciDesign:Hi,Thank you for loving our theme.1/ That's related posts from Jetpack plugin - let's check and deactivate this from Jetpack.2/ This is social sharing from Jetpack plugin also3/ You can chan ...
Adam Kaminski
author and dates on homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2019 at 5:02pm
3
Most recent comment from Adam Kaminski:Fantastic, thank you!
Rony Canales
Social Sharing Icons MissingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2019 at 8:38pm
2
Most recent comment from Rony Canales:UPDATE: It is fixed now. I had to enable Fontawesome Version 5 and the icons reappeared.
genevive42
Static Home PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2019 at 3:17pm
2
Most recent comment from PenciDesign:Hi,Yeah, this theme supports 3 ways to setup the homepage.If you want to use static homepage, you can use Elementor or WPBakery Page Builder.You can check more on guide here - use WAY 1 or WAY 3:http: ...
craigdeanstudio
Blog PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2019 at 4:01am
2
Most recent comment from PenciDesign:Hi,Seem you've figured out about this. I see no any sidebar appears on your blog page now.Also, I recommend you setup the blog page by do following steps:1/ Go to Settings > Reading > Blog Page ...
stepupforstudents
Popular postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2019 at 3:16am
3
Most recent comment from PenciDesign:Hi,Please try visit view all posts and it will appears on the popular posts.It seems your other posts doesn't exists any view.Best Regards,PenciDesign
stepupforstudents
Smart sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 11, 2019 at 4:00pm
2
Most recent comment from stepupforstudents:I was able to find it, so please close this ticket. Thanks!
CynthiaGraphics
Expert length on Standard and Classic post not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 11, 2019 at 11:39am
9
Most recent comment from CynthiaGraphics:Thank you so so so much again for your help and for the theme :D
GFujioka
Elementor and SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 11, 2019 at 6:14am
3
Most recent comment from GFujioka:So weird. I just went to make you a video. I had changed the page to Elementor Canvas because I decided to start from scratch without header and footer and it worked. Thanks though.
peternaf
Website doesn't look right on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 10, 2019 at 1:21pm
4
Most recent comment from PenciDesign:Thank you for your great words. If you love our theme, don't forget take sometime give us a 5star rating on https://themeforest.net/downloads It will be our honorThank you so much again and have ...
laure_b
Menu: open links in new tab?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 10, 2019 at 9:05am
3
Most recent comment from laure_b:Awesome, thanks a lot!
Laure
letsventureout
Displayed date on blog post and author boxClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 10, 2019 at 8:15am
3
Most recent comment from letsventureout:Thank you so much!