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Public Tickets

luiswr error all blankClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2019 at 2:47am   2 Most recent comment from PenciDesign:Hi,Seem you're using outdated version of Yoast SEO plugin, please update the plugin to latest versionBest Regards,PenciDesign MartinAuerswald Internal Links on my siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2019 at 2:42am   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.That's normal because when you count your links for a posts, it will calculate all the other links from the menus, sidebar, footer...etcAnd I'm sure that� ... Wynne Katherine unable to upload themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2019 at 3:28pm   2 Most recent comment from PenciDesign:Hi,You need to extract Soledadv6.3.2.zip file and open the folder you received - you can see soledad.zip file.Use soledad.zip file for your installationBest Regards,PenciDesign hanspeterlorenz Cannot Hide Main MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2019 at 10:12am   5 Most recent comment from hanspeterlorenz:Hi, Thanks for that. It worked out :-)Best regards,H.P. trinhtienhung Sharing social button cann't changeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2019 at 10:11am   2 Most recent comment from PenciDesign:Hi,If you want to do that, I recommend you hide social sharing from the theme and use social sharing from this plugin: https://wordpress.org/plugins/social-warfare/ .In the next update version of So ... TinasInreOas Problem to see new postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2019 at 10:09am   4 Most recent comment from PenciDesign:Hi,If you don't want to use a caching for your site. Let's clearly all the cache & deactivate cache plugins you're using.And contact with your hosting provider and requirement theme dis ... Amybroad1 Creating a galleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2019 at 2:45am   2 Most recent comment from PenciDesign:Hi, You can use element "Classic" from new editor and click here to create/insert media. Check this images below: http://prntscr.com/nyqixy http://prntscr.com/nyqj2p Best Regards, PenciDesign labless plugin broke iconsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 13, 2019 at 8:10pm   3 Most recent comment from labless:Thanks! i found the solution with the plugin support.  jntjaimes Side bar - post viewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2019 at 4:04pm   2 Most recent comment from PenciDesign:Hi,Please go to Appearance > Widgets > make sure you've removed all widgets come from the demos from Custom Sidebars: "Custom Sidebar 1", "Custom Sidebar 2", "Custom Sidebar 3", "Custom Sidebar ... Louis Currie Update ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2019 at 4:03pm   2 Most recent comment from PenciDesign:Hi,No - It doesn't remove anything on your site. You just need do following steps to update the theme:a) Go to Appearance > Themes > click to "Update Now" button and wait until it done. b) Go to ... risukisu Bilingual siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2019 at 12:36pm   3 Most recent comment from risukisu:Thank you, I will cah12 enable themeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 13, 2019 at 10:37am   2 Most recent comment from Penci Design:Hi,Please send me your token and your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this he ... imarah toolsetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2019 at 8:32am   2 Most recent comment from PenciDesign:Hi,You should ask author of that plugin for this issue. We didn't tested the theme with that plugin.Best Regards,PenciDesign asalsarulo Language-country in the urlClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2019 at 7:38pm   3 Most recent comment from asalsarulo:Dears,Many thanks. I checked on WPML and found it ;)Ticket is solved and can be closed.Kind regards,Aurélie subaru20 Single post adjustmentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2019 at 3:08am   6 Most recent comment from PenciDesign:Hi,You can remove Hamburger menu icon on mobile via Customize > Vertical Nav & Hamburger Menu Options > Hide Menu Hamburger Icon Display on Horizontal Navigation on MobileBest Regards,PenciDesign