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Public Tickets

leigh_341 I can no import the DemosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2019 at 4:59am   2 Most recent comment from PenciDesign:Hi,It seems you didn't install & activate plugin Penci Soledad Demo Importer.Please go to Appearance > Install Plugins > and make sure you've installed Penci Soledad Demo Importer plugin.Bes ... HealthyPawsPetInsurance widget formatsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2019 at 12:10am   5 Most recent comment from HealthyPawsPetInsurance:Perfect - thank you! Fergly Video widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 20, 2019 at 9:08am   3 Most recent comment from Fergly:Thank you, I also came to the conclusion that it is a Wordpress issue. I will upload to YouTube first, that seems to work. levv44 Is it possible to use a Home Slider in the middle of a page ?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 20, 2019 at 7:58am   2 Most recent comment from PenciDesign:Hi,Yeah, you can. To do that, you can use Elementor to config your homepage.Please check this video tutorial to know how to config homepage with Elementor.Best Regards,PenciDesign nick karakakis featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 20, 2019 at 7:57am   2 Most recent comment from PenciDesign:Hi, It seems you've enable lazyload images from Jetpack plugin or another plugin. Let's check and disable it. Because the theme already supports for lazyload images. Best Regards, PenciDesig ... spartanmediang Changing some thingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 20, 2019 at 7:54am   12 Most recent comment from spartanmediang:It's fine thanks, found it in the Recipe plugin files already. Yhh I understand I can change it from customise but I didnt want a global value set and Google can validate only the ones with value ... Christofer92 Problem Search console AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 20, 2019 at 7:52am   2 Most recent comment from PenciDesign:Hi,This issue caused by you're using category mega menu for your AMP - it make the menu can't be validate on AMP.We've said about this issue in the documentation for Soledad theme herep ... justest521 remove the barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 18, 2019 at 5:00pm   3 Most recent comment from justest521:thanks nutronx How to add carousel structured dataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 18, 2019 at 4:12am   3 Most recent comment from nutronx:Thank you. maybe it was something to do with cache or just Google being weird. they gave me a warning saying that I needed to add that data to appear in carousel but now it went away. Thank you again ... Michal Holzberg change fonts sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 18, 2019 at 2:46am   12 Most recent comment from PenciDesign:Hi,Ahh, ok. Please try add more this code to Customize > Custom CSS to fixed this issue: .featured-style-29 .penci-featured-slider-button a, .featured-style-35 .penci-featured-slider-button a, .fea ... thefoghorn Sucuri, W3 Total and AutoptimizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 17, 2019 at 11:12pm   7 Most recent comment from thefoghorn:Good to know. Thank you.Regards,Jess HealthyPawsPetInsurance Text Transform not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 17, 2019 at 7:57pm   2 Most recent comment from HealthyPawsPetInsurance:Nevermind - please close this ticket! danieloner0742 Some features in the description are missingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 17, 2019 at 6:24pm   3 Most recent comment from danieloner0742:I thank you, I have just found them in the plugins folder of the whole theme folder. I will explore them.Regards,Daniel Pierre HealthyPawsPetInsurance missing font awesome iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 17, 2019 at 3:49pm   3 Most recent comment from HealthyPawsPetInsurance:That worked - thank you! HealthyPawsPetInsurance add category to metaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 17, 2019 at 3:46pm   3 Most recent comment from HealthyPawsPetInsurance:OK it's close but still not quite so (wish the date was up where the rest of the meta is located) I will ask the client what they want to do.