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Public Tickets

jimhedd FaviconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2019 at 4:13am   2 Most recent comment from PenciDesign:Hi,I just checked your site and I see your favicon can't load because it still load via http:// - not https://I've tried download your favicon, change the file name and re-upload it and it s ... sfranke1 Different Blog Page TemplateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2019 at 3:23am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.1/ With exclude some categories in the latest posts on homepage - this theme already supports it, you don't need to use a plugin to do that. Please deactivate ... bollywoodreviws Website blocked due to PUPClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 10, 2019 at 2:21am   2 Most recent comment from Penci Design:Hi, it appears the site being blocked is related to an adware browser plugin/extension in your Chrome web browser.  You may find the information in this support guide to be helpful, and if not, th ... CalculatedTraveller WPBakery Soledad Featured boxes issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2019 at 5:14pm   3 Most recent comment from CalculatedTraveller:Thank you - I recreated the page as you suggested and now it is displaying correctly and I added the CSS and all is fixed. connectingdotsasia full size of image is not visible in slider or featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2019 at 4:33pm   2 Most recent comment from PenciDesign:Hi, Of course we need to crop the images to make sure all your images on the slider display good - we can't display images with origin size because it will make all the sliders look messed up. Be ... schyseth AMP QuestionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2019 at 7:31am   4 Most recent comment from PenciDesign:Hi,No we can't know about this because we don't develop that AMP plugin, so we can't know how it bug.Best Regards,PenciDesign rovinvazirani Reduce size of Featured ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2019 at 3:36am   2 Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to do that: .container.container-single.hentry{ max-width: 780px; }Best Regards,PenciDesign seb-imusic Custom h1,h2,h3 etcClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2019 at 2:49am   2 Most recent comment from PenciDesign:Hi,The heading titles from the theme will follow the font you've selected via Customize > General Options > Font for Heading Titles.Best Regards,PenciDesign infomaxbrasil Demo import not work fineClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 9, 2019 at 1:44am   2 Most recent comment from Penci Design:Hi, Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you. Best ... dillonwalsh Use Block Style on Different ElementClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 8, 2019 at 6:20pm   3 Most recent comment from dillonwalsh:Yes, that's it! Thank you!! afriadirosdi incomplete installedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2019 at 2:22pm   4 Most recent comment from PenciDesign:Hi,Seem your site has a plugin required with your old theme and that plugin can't work if you install another theme.Please go to Plugins > All Plugins > and deactivate all plugins required with y ... Adrianne Mobile Issue - GoogleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2019 at 3:23pm   2 Most recent comment from PenciDesign:Hi, For mobile friendly & content wider than screen issues: as you can see on the image you sent, the google can't load your site. You should wait for google update it because I can access to you ... canan17ro Low quality picture preview in homepageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 6, 2019 at 9:49pm   5 Most recent comment from canan17ro:Great! I found the code, easy to set up myself now. Thank you! Adrianne Text and Feature ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 6, 2019 at 6:00pm   6 Most recent comment from Adrianne:Ok, thanks for letting me know. Please can we consider this in the future as an option in an update. Cheers, appreciate it.  letsventureout AMP customizerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 6, 2019 at 3:24pm   4 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature.We will consider to add more this feature in the future updates.Best Regards,PenciDesign