Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

haperez Change Menu FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 6, 2019 at 3:22am   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Logo and Header Options Best Regards,PenciDesign ICEknigh7 Duplicate author avatars when Lazy load images is activeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated November 6, 2019 at 2:47am   14 Most recent comment from Penci Design:Hi,Thank you for your all feedback.I will check  the  solution and update the fix to the nextupdate version of PenNews theme.Best Regards,PenciDesign haperez Change font size in popular postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 5, 2019 at 5:19pm   3 Most recent comment from haperez:thanks for the update it worked wegerhoffio Child themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 5, 2019 at 4:20pm   4 Most recent comment from PenciDesign:Hi, As I see on your site, you've removed the header from the theme and your current header was built-in via Elementor, have you confused?Best Regards,PenciDesign yossifk TranslationsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 5, 2019 at 12:28pm   2 Most recent comment from PenciDesign:Hi,1/ Please update the theme to latest version first ( version 7.0.6 ) - check this guide.And please try add more this code to Customize > Custom CSS to do that: body.rtl .penci-single-style-10 .penc ... jenzai Feature Category SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 5, 2019 at 9:31am   3 Most recent comment from jenzai:Great. thankyou! Adrianne Categories and TagsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 5, 2019 at 5:29am   3 Most recent comment from Adrianne:Sweet, you guys are the BEST, thanks, that worked a treat! Adrianne :) m28006 /page/2/ showing up on top of Google searchClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 5, 2019 at 2:03am   4 Most recent comment from PenciDesign:Hi,That's page auto render from WordPress itself.If you have many posts, of course, WordPress needs to auto split to multiple pages - you can't display all posts on a page, right?Best Regard ... aarora610 Appearance on HOmepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2019 at 5:15pm   4 Most recent comment from PenciDesign:Hi,You've saved all the changes in the draft - please change something and click to this icon - check this image: http://prntscr.com/psctpv  - and change it to "Publish"Best Regards,PenciDesign Agenparl WEbsite SlowClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated November 4, 2019 at 3:00pm   9 Most recent comment from Penci Design:Hi,I disable post count view module on your site.use "Query Monitor" plugin to check and don't see '_count-views_week' meta working.Please remove cache, debug log and re-check it agai ... BookedOut My main sidebar disappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2019 at 2:33am   3 Most recent comment from PenciDesign:Thank you for your suggestionWe've noted it.Best Regards,PenciDesign nutronx How to Format Recipe Ingredients areaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2019 at 2:33am   2 Most recent comment from PenciDesign:Hi,You can make the recipe ingredients display as an editor via Customize > Recipe Options > Make Ingredients is Visual Editor on Edit Recipe ScreenWhen you done, back to edit a recipe and you can se ... weewelcome instagram sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2019 at 2:29am   6 Most recent comment from PenciDesign:Hi,Please make sure you're using latest version of the theme ( version 7.0.6 ) - if not, please update your theme to latest version - check this guide.Best Regards,PenciDesign ayamelliott No category pages!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2019 at 11:12am   2 Most recent comment from PenciDesign:Hi,It seems you have a plugin caused this issue.Have you tried deactivate all plugins ( except recommend plugins come from the theme ) and try it again?After it work, let's enable each plugin to ... 10moya search console error about videoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2019 at 2:02am   3 Most recent comment from 10moya:Thanks it went well!