Public Tickets
Pichigo
activate the themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 7, 2019 at 2:57am
4
Most recent comment from PenciDesign:Hi @paulinadiana,We've replied your email, please check it. In next times, please create a new ticket - don't put reply for tickets of another people because they will get notice email from ...
Adrianne
H1 tags and SEOClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2019 at 7:44pm
5
Most recent comment from Adrianne:You guys are THE BEST. Thank-you as always for your support. I understand now and will get onto fixing. Appreciate your time, cheers!
justshels
Side bar menu imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2019 at 3:48pm
2
Most recent comment from PenciDesign:Hi,That's Soledad List Banners widget.Best Regards,PenciDesign
justshels
Post authorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2019 at 3:21pm
3
Most recent comment from justshels:Thank You!
uyentn88
AP Share Buttons cannot worked with WooCommerceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2019 at 2:29pm
2
Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.If so, it seems Woocommerce & AP Share Buttons Plugin has something conflict together. We're not author of that 2 plugins, so we can't fix anything in ...
annet137
Advertising bannersClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2019 at 2:17pm
7
Most recent comment from PenciDesign:Hi,It's related posts popup will display based on the current posts you're viewing. Currently, there is not supports for display latest posts here, you can check options for filter posts on ...
justshels
Instagram sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2019 at 2:03pm
3
Most recent comment from justshels:Thank you very much!
twc2795
Banner code display in headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2019 at 4:56am
2
Most recent comment from PenciDesign:Hi,The shortcode can working fine on that option.If you put the shortcode here and it doesn't work - that mean your shortcode doesn't work.Have you tried the shortcode inside a post/page edi ...
Karendi
Lazy LoadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2019 at 3:08am
2
Most recent comment from PenciDesign:Hi,Here is all options for disable lazyload in the theme:
Disable lazyload images on category mega menu on Customize > Logo and Header Options
Disable lazyload images on all layouts, widgets on Cust ...
arcuki
Different sidebars for category postsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 6, 2019 at 1:48am
4
Most recent comment from Penci Design:Hi,You can choose sidebar with each post,Please edit post then scrolldown Single Option metabox then choose sidebar right, or sidebar left you want as screenshot http://prntscr.com/oou6txBest Regar ...
arcuki
Second line in slogan in headerClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 5, 2019 at 3:23pm
2
Most recent comment from Penci Design:Hi,Unfortunately, currently, this theme dosen't support the feature.Best Regards,PenciDesign
SonjaVogel91
Menu items look different in editor & real versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2019 at 1:57pm
8
Most recent comment from PenciDesign:Hi,I see you've selected font-weight to 500, please change it to 400 and it will display as you want.Best Regards,PenciDesign
fjorjo
READ MORE BUTTON COLOURClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2019 at 8:37pm
5
Most recent comment from fjorjo:Great! Thank you! Everything worked fine!You may close the ticketK.R
kodytate
Show DateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2019 at 10:01am
2
Most recent comment from PenciDesign:Hi,I can see the date already displayed: http://prntscr.com/oo481rBest Regards,PenciDesign
kodytate
Thumbnail in MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2019 at 10:01am
2
Most recent comment from PenciDesign:Hi,Please go to Appearance > Menus > edit menu items has images > and on "Select to display mega menu" > select "---- Select ---- "Best Regards,PenciDesign