Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

ana_travelguaplous Palombini image sizesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 9:31am   7 Most recent comment from PenciDesign:Glad when your issues solved. If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor  Thank you so much in advance an ... ana_travelguaplous Palombini error message in wrodpress adminClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 9:21am   3 Most recent comment from ana_travelguaplous Palombini:it worked!!! thank you!! fannyjs Show commentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 9:00am   2 Most recent comment from PenciDesign:Hi, Unfortunately, it doesn't support on Grid layout now.. We will consider to add more this feature in the future updates.A tip for you:You should go to Appearance > Widgets > on "Footer Instagram" ... ermesagencysrls AMP pageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated November 22, 2018 at 8:37am   11 Most recent comment from ermesagencysrls:Ok. I did as you reported (see screenshot) Check the search console to see if google still warns of the error Thank you Annikavb Text between title of page and featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 8:24am   2 Most recent comment from PenciDesign:Hi,Unfortunately, this is impossible at this moment.The CSS can't do that..Best Regards,PenciDesign Capas Home Page TitleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 8:21am   2 Most recent comment from PenciDesign:Hi,It's logo and It's an image. You can replace it to your logo image via Customize > Logo and Header Options > "Upload Logo" & "Logo for Vertical Mobile Nav"Have a lot of way to help you can create a ... theorganisedhousewife Penci Slider DesignClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 8:19am   4 Most recent comment from PenciDesign:Hi,Please try again with this Custom CSS code: .featured-area .penci-owl-carousel .pencislider-item .penci-image-holder{ height: auto !important; } .featured-area .penci-owl-carousel .pencislider-it ... Grayson Katz GravitarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 2:46am   3 Most recent comment from Grayson Katz:fixed it, thank you. It was set that if a user did not have a gravatar it would be my picture. Thank you! rashel 404Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 2:01am   2 Most recent comment from PenciDesign:Hi,Please try:1/ Deactivate all plugins and go to Dashboard > Permalink > and click "Save Changes" to update the permalink. After that, try it again. If it work, let's enable each plugin to check what ... Lacasettaconilsole Footer menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 21, 2018 at 11:14am   5 Most recent comment from Lacasettaconilsole:it's all ok now! thank you! ana_travelguaplous Palombini HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 21, 2018 at 6:50am   3 Most recent comment from ana_travelguaplous Palombini:Great support! Thank you! swest1016 Comment Posting ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2018 at 3:43pm   3 Most recent comment from swest1016:Thank you for the clarification.  I was wondering if it was something that I hadn't set correctly.  I noticed when I went back to my site that the comment had come through.  Again, appreciate your ... homebodyliving Template customization issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2018 at 3:20pm   2 Most recent comment from PenciDesign:Hi,Please check options for it via Customize > Options & Colors for SidebarBest Regards,PenciDesign claparcam Menu ERRORClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2018 at 3:05pm   2 Most recent comment from PenciDesign:Hi,This issue caused by your settings is wrong.Please go to Appearance > Menus > on menu item "Inicio" > remove all child menu items of this menu item.Best Regards,PenciDesign blackeaglemedia Popular posts widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2018 at 3:04pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support display popular posts in 24hours.. It will make the server must handle a lot.. That's why we don't do thatBest Regards,PenciDesign