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Public Tickets

Avinash Kumar V Colors disabled in the Customize sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 6, 2018 at 3:33am   10 Most recent comment from PenciDesign:Hi,Please check this guide to know how to improve your site speed:https://pencidesign.ticksy.com/article/11405Also, let's deactivate all plugins you don't need for useBest Regards,PenciDesign San Post Editor - Sidebar DisplayClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated November 5, 2018 at 3:50pm   8 Most recent comment from Penci Design:Hi,I remove space white  in the editor. You can check it again. Before check, please clear cache.Best Regards,PenciDesign shawn-buzu Featured Category SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 5, 2018 at 7:40am   3 Most recent comment from shawn-buzu:Thanks :) San Post Title SizeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated November 5, 2018 at 7:22am   3 Most recent comment from San:Thanks for the help. aquintero Disable Lazy Loading one imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 5, 2018 at 3:14am   2 Most recent comment from PenciDesign:Hi,Unfortunately, this theme doesn't support this feature.You just can disable lazyload for all single post pages via Customize > Single Post OptionsBest Regards,PenciDesign ladik33 Safari Reader modeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2018 at 1:51pm   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.As I knew - the safari reader mode need to build from your content - it doesn't related with the theme itself. And all the themes doesn't supports it from itself. Be ... Grant Taylor Sign Up Form Placement on FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2018 at 4:29am   2 Most recent comment from PenciDesign:Hi,You should use MailChimp come from the theme to make it display better.Please go to Appearance > Install Plugins > and make sure you've installed plugin Mailchimp for WordpressAfter that, check th ... Grant Taylor Re: Display name for "SORRY NO MORE POSTS"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2018 at 4:27am   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Quick Text TranslationAs I said before, you should check documentation for this theme here to know how to config this theme. We've said about this in the ... San Purpose of Each PluginClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated November 3, 2018 at 4:50pm   2 Most recent comment from PenciDesign:Hi,This theme just required only 2 plugins: Penci Framework & WPBakery Page Builder.With all other plugins, please check websites/plugins page for it here to know that:Advanced Custom Fields ProLayer ... dallasshaw Featured SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2018 at 4:11am   3 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature.Best Regards,PenciDesign dallasshaw Multiple Categories List BulletClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2018 at 11:50pm   3 Most recent comment from dallasshaw:Worked perfectly! Thank you =) Grant Taylor How to disable older Archives to displayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2018 at 9:41pm   1 Most recent comment from Grant Taylor:We have 2 separate years listed in our Archives widget. How can we disable the display altogether of one of those years, without deleting the individual posts? Is there a way to create a "folder" t ... ayk8 Single Post: Comments and Related PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2018 at 5:51pm   3 Most recent comment from ayk8:Thank you so much! Jennifer Gomez FASHION homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2018 at 4:43pm   2 Most recent comment from PenciDesign:Hi,Please watch this video tutorial to know how to do that.Best Regards,PenciDesign aftab011 Old DataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2018 at 4:40pm   2 Most recent comment from PenciDesign:Hi,1/ For Featured Slider: Please go to Customize > Featured Slider Options > make sure on "Select Featured Category" > select "-- Select --"  or you didn't select a tag for filter.2/ It's the same f ...