Public Tickets
adamjb27
Creating a Meet the Team pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 19, 2018 at 3:12am
2
Most recent comment from PenciDesign:Hi,Please try use this plugin to do that.Best Regards,PenciDesign
lisbonLover
Mobile view slider homeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 18, 2018 at 11:15am
3
Most recent comment from lisbonLover:It´s done. Perfect.Thanks
Ozeankind
Category Page H1 styleClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 18, 2018 at 10:32am
8
Most recent comment from PenciDesign:Hi,I mean: you can't make that heading bold in the excerpt text. You just can custom content of that excerptBest Regards,PenciDesign
Ozeankind
Image Size/ResolutionClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 18, 2018 at 9:37am
2
Most recent comment from PenciDesign:Hi,I don't know what single post style you do using for Single Post Pages.But, if you want to get best results for both that pages, you can use images with the size: 1900x1266pxBest Regards,PenciDesig ...
Joern
Menu FondsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 18, 2018 at 9:35am
2
Most recent comment from PenciDesign:Hi,1/ Please check options for it via Cutomize > Logo and Header Options > Font Size for Menu Items Level 12/ Please check options for it via Customize > Colors for Header3/ Do you mean make the vide ...
DaphneO
Pictures formatClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 18, 2018 at 7:48am
9
Most recent comment from PenciDesign:Hi @Ozeankind, Please create a new ticket and our support team will help you - Don't put reply to ticket of another customer because they will get notice also.Best Regards,PenciDesign
jnkins
required WP Bakery plug in is not workingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 18, 2018 at 2:22am
2
Most recent comment from PenciDesign:Hi,
Seem your hosting limited value SubstituteMaxLineLength - just need increase it and it will work fine.
Let's add more this code to at the end of htacess file:
SecFilterRemove 000267
...
EmyMTL
primary category menu problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 18, 2018 at 2:21am
4
Most recent comment from PenciDesign:Hi,If so, let's send me:
- Your admin url
- Your admin account ( username and password )
- Your FTP account ( FTP host, FTP username, FTP password ) or your hosting account.
In a private reply ...
luvrockz
RTL IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 18, 2018 at 2:13am
15
Most recent comment from PenciDesign:Hi,If you want to do that, please use child theme.You can use plugin Customizer Export/Import to move customization data to child theme.And copy the codes in rtl.css and add more that codes to style.c ...
astalidis
how to show more than one categories of a post?Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 17, 2018 at 3:21pm
4
Most recent comment from PenciDesign:Hi,1/ Yeah, you can update the theme for lifetime with one purchased.2/ Yeah, sure we will consider to add more this feature in the next update version of Soledad.Best Regards,PenciDesign
PassionaGeek
Penci Review customisationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 17, 2018 at 2:26pm
5
Most recent comment from PassionaGeek:Hi,That seemed logical :)But thanks considering it. It's already a great plugin!Have a nice day.
Orxan
hamburger menu and featured video backgroundClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 17, 2018 at 1:42pm
2
Most recent comment from PenciDesign:Hi,1/ That's quite simple, so we don't put it on the docs.You can go to Customize > Featured Video Background and check options for it there.For menu hambuger, you can go to Customize > Menu Hambuger ...
Carolinaberte
theme installation errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 17, 2018 at 1:38pm
2
Most recent comment from PenciDesign:Hi,This issue caused by you've imported demo multiple times.Please go to Appearance > Menus > create or select a menu for your main navigation > scroll down and check to "Primary Menu"Best Regards,Pen ...
Nathalie
Share post to FacebookClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 17, 2018 at 1:25pm
2
Most recent comment from PenciDesign:Hi,We've said about this issue here - please check it.Best Regards,PenciDesign
PassionaGeek
Impossible to change fontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 17, 2018 at 6:06am
3
Most recent comment from PassionaGeek:Hi,Thanks a lot, it was very easy then !! I don't remember why I have checked on this box...It's ok now, I will do my tests to select one font!Have a nice day.Best Regards.Virginie