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Public Tickets

mytalesoftraveling Home Page Featured ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2019 at 4:15pm   6 Most recent comment from PenciDesign:Hi @clairesturz,Please create a new ticket and tell us more detail about your question and our support team will help you. Please don't put reply to tickets of another people because they will get not ... umair Pages Feature Images on SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2019 at 3:42am   6 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature as I said before...Best Regards,PenciDesign 4v Soledad settingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2018 at 3:53pm   2 Most recent comment from PenciDesign:Hi,1/ Currently this theme doesn't support for text logo. At this moment, text logo has limited about sharing on social media, responsive... So, really we don't recommend customers use it.2/ What do y ... managersofthehome New install on old blogClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2018 at 3:24pm   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.You can import a demo style by do following WAY 2 in the documentation hereWe've said very clearly on the documentation hereBest Regards,PenciDesign bushraali118 Post view menu stuck to webpagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2018 at 3:22pm   2 Most recent comment from PenciDesign:Hi,You need go to Appearance > Menus > create or select a menu for your main navigation > scroll down and check to "Primary Menu" at the bottom.Best Regards,PenciDesign neurat Width in tablet viewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2018 at 2:32pm   5 Most recent comment from neurat:Thank you! This helps a lot! hopesfrenzy Portfolio Filter based on Post's AgeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2018 at 4:34pm   10 Most recent comment from PenciDesign:Hi,You just need take the penci-portfolio.zip file from my latest comment. That's zip file for penci-portfolio plugin with my edited.Best Regards,PenciDesign akash4435 Show and hide header on scrollClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2018 at 4:33pm   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.Unfortunately, currently this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign frankmercado PenNews Sport News 2 template not uploading correctlyClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 29, 2018 at 10:37am   16 Most recent comment from Penci Design:Hi,Thank you for your feedback.Please send me your website management information( admin url site, username and password ).I will check it help you.Best Regards,PenciDesign Jean-Dors Connexion/registreClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 29, 2018 at 2:33am   8 Most recent comment from Penci Design:Hi,1/ Hide view count, please go to Customize > Single Post Options , then scrolldown  and  check "Hide Post Count Views" option as screenshot http://prntscr.com/m0up092/ Connection's problem. Plea ... megm failure to publish or updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2018 at 2:31am   2 Most recent comment from PenciDesign:Hi,I just checked it and I see everything still working fine.So, please try:1/ Make sure you do using latest version from Wordpress.2/ Deactivate all plugins and try it again. If it work, let's enable ... DCBrownLive penci video play listClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 29, 2018 at 1:56am   4 Most recent comment from Penci Design:Hi,Please go to WPbakery Page builder  >  Role Manager, choose Post types is custom and check "Post" option as screenshot  http://prntscr.com/m0ugtsPlease check demo : http://demo.libthemes.com/ ... wmmarilia Disable Parallax Images on Single Posts just for MobileClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 29, 2018 at 1:42am   4 Most recent comment from Penci Design:Hi,Sorry about this issue.Unfortunately, now this theme dosen't this feature. We will consider  to add more this feature in the next update versions of PenNews. I'm not sure it will be added - but, I ... Smartlinks Translation in the Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 28, 2018 at 11:48pm   3 Most recent comment from Smartlinks:Perfect how could I have missed this...Amazing support, thanks.  DCBrownLive alphabetical catagoriesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 28, 2018 at 3:46pm   4 Most recent comment from Penci Design:Hi,For menu main and topbar menu.  You have to drag and drop each  item of menu.Best Regards,PenciDesign