Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Johanna Oja Penci Recipe pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 1:58pm   3 Most recent comment from Johanna Oja:Thank you, that's perfect!Johanna umair Social Icons on topbarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 4:32am   8 Most recent comment from PenciDesign:Hi,Sorry, Topbar doesn't support for display widgets there.Best Regards,PenciDesign stangsvt1 Post date deleteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 3:26am   3 Most recent comment from stangsvt1:Thank you so much! Awesome theme! DCBrownLive categories in the side barClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 3, 2019 at 3:22am   4 Most recent comment from Penci Design:Hi,Strange, Make sure that you choose menu  have categories you want show on sidebar  as screenshot http://prntscr.com/m2f0jyPlease send me your screenshot   this issue.Best Regards,PenciDesign bcbell2 comments box not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 3:13am   2 Most recent comment from PenciDesign:Hi,Please check:1/ Go to Customize > Single Post Options > and make sure you don't check to "Hide Post Comments"2/ Make sure you allow for comments - check more on this guideBest Regards,PenciDesign aosuchukwu Gallery slider feature not working in new Word PressClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 2:53am   2 Most recent comment from PenciDesign:Hi,Yeah, currently the new Editor of Wordpress has been removed old gallery..If you want to keep use old gallery, please install plugin Classic Editor to change back your editor to old editor.We will ... DCBrownLive scrolling problem on mega menuClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 3, 2019 at 2:33am   6 Most recent comment from Penci Design:Hi,It seems that you have too man category on megamenu. We recommend to maximun 10 categories.Best Regards,PenciDesign bplatel Logo for Vertical Mobile Nav not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 2:26am   4 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature at this time.. We will consider to add more this feature in the future updates.Best Regards,PenciDesign André Silva Web Site SlownessClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 3, 2019 at 2:22am   9 Most recent comment from Penci Design:Hi,Yeah, if you have trouble using, please send me this issue. I will check it help you.Best Regards,PenciDesign Mehmet Gazi default templatesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 3, 2019 at 2:08am   4 Most recent comment from Penci Design:Hi,In package have  code home page, please find home page you want with format .txt. Then open this file and edit page error, go to "Text" tab then paste code in here ( http://prntscr.com/m2egol )pl ... ratheeshvnair Increase the height of Penci video playlistClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 3, 2019 at 1:50am   4 Most recent comment from Penci Design:Hi,Please try edit Penci Videos playlist, then go to Genneral Tab and scrolldown add extra class "custom-video-block" as screenshot http://prntscr.com/m2eb8rThen click Page setting button and add cus ... Smartlinks Mega Menu child childClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2019 at 3:34pm   4 Most recent comment from PenciDesign:Hi @abazal,Please create a new ticket and our support team will check it help you. Don't put reply to ticket of another people because they will get notice from your reply.Best Regards,PenciDesign ratheeshvnair Menu alignment to left and alignment in same line with social iconClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 2, 2019 at 9:43am   5 Most recent comment from ratheeshvnair:It helped to move the menus to left , thank you  thaide EkaterinaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2019 at 3:19am   2 Most recent comment from PenciDesign:Hi, Please try add more this code to Customize > Custom CSS to fixed that issues: @media only screen and (max-width: 1169px) and (min-width: 961px){ #navigation.menu-item-padding ul.menu > li > a, #n ... rayhintz Social Media marks posts as suspicious when sharingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2019 at 3:08am   2 Most recent comment from PenciDesign:Hi,I see your site is SSL ready - check this image: http://prntscr.com/m21bu9So, please wait facebook can update it.Best Regards,PenciDesign