Public Tickets
thewonkyagency
customise white screenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 3, 2017 at 9:18am
3
Most recent comment from thewonkyagency:thanks very much, all sorted - never encountered this before!
Cecilie Ragner
PicturesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 3, 2017 at 9:07am
6
Most recent comment from PenciDesign:Hi,Have you try deactivate all plugins and try again?If it work, enable each plugin to check the plugin caused this issue.Best Regards,PenciDesign
piietje
Hide postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 3, 2017 at 7:28am
2
Most recent comment from PenciDesign:Hi,Unfortunately, there is no option to help you can do that.We will consider to add more this feature in the future.Best Regards,PenciDesign
jailya
Categories 404 errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 3, 2017 at 7:26am
6
Most recent comment from PenciDesign:Hi,Hmm, seem this issues doesn't related with our theme because I see some other categories can working fine.Please ask author of the plugin you're using about that issue. I'm sure this issue doesn't ...
Judah Levine
Logo sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 3, 2017 at 4:08am
5
Most recent comment from Judah Levine:Amazing!! Thank you so much, that worked perfectly.
Christianna11
Logo SizesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2017 at 2:55pm
2
Most recent comment from PenciDesign:Hi,Logo for Soledad very flexible based on your logo.But, if you want us recommend a size, we can recommend you use image with 300-500px width for desktop & mobile - the height is flexible with the wi ...
schyseth
Customize --> Related PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2017 at 7:25am
4
Most recent comment from PenciDesign:Hi,Yeah, it's related posts from Jetpack plugin.You can deactivate it by disable related posts from Jetpack.Best Regards,PenciDesign
panospan
Thumbnails of Pinterest, Popular and Recent Posts Widgets not showing up! Conflict with Premium Plugin!Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2017 at 7:19am
3
Most recent comment from panospan:Hi,Thank you for your response.I will ask the author of it to take a look at it.Best regards,Panos
chrissywoods
Recommended plug in keeps crashing siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2017 at 3:00am
3
Most recent comment from PenciDesign:Hi,Have you try deactivate all other plugins you're using and try activate Penci Soledad Demo Importer plugin again? Maybe this plugin has conflict with a plugin you're using.If it work, you can enabl ...
Sarimarcus
Custom CSSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2017 at 2:56am
2
Most recent comment from PenciDesign:Hi,Thank you for purchased Soledad theme.That's not affect to your site performance. As you can see the default themes of Wordpress like twentyfifteen, twentyseventeen, twentysixteen....use that wayBe ...
mandykarlowski
Enable Featured Video Heading not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2017 at 9:58am
3
Most recent comment from mandykarlowski:Haha yes you are right! Thank you so much for your fast reply and the help!
MiraVeda Veda
popular post widget exclude categoryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2017 at 11:43pm
4
Most recent comment from MiraVeda Veda:Sorry, I missed the screenshot. Thanks…I can take care of it.
MiraVeda Veda
woocommerce sidebars aren't workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2017 at 11:24pm
3
Most recent comment from MiraVeda Veda:Thanks…that works!
Andrea DeLesDernier
HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2017 at 3:43pm
2
Most recent comment from PenciDesign:Hi,
Have you go to admin > Settings > Reading > and make your config like on this image?We've said about that on the documentation for Soledad theme here
Best Regards,
PenciDesign
Andrea DeLesDernier
oembedd vs iframeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2017 at 3:42pm
4
Most recent comment from PenciDesign:Hi,You can check this article for more.Best Regards,PenciDesign