Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

pippyinthesky CommentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2017 at 3:35pm   2 Most recent comment from PenciDesign:Hi,The spamer was discovered by wordpress automatic.If you still can comment without login - It's normal.Best Regards,PenciDesign katrinachambers WoocommerceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2017 at 3:18am   4 Most recent comment from katrinachambers:thanks, found a plugin. Veronique Choosing featured articlesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2017 at 8:59pm   4 Most recent comment from Veronique:Oh, ok, I got it, it works, it hides the category :-) Thanks !! Adam Header and Slider are Aligned LeftClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2017 at 9:32pm   2 Most recent comment from Adam:I figured it out... It was Customize > Topbar Options > Hide Social Icons in the top bar (checked it) and that solved the issue.  laura updating themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2017 at 4:00pm   7 Most recent comment from laura:Thank you for the help.Too bad I don't know what I did wrong, hopefully it will work next time.Thanks for the heads up about the translations.Best,Laura JanChope Updating Blog Theme from 4+ to 5Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2017 at 8:22am   4 Most recent comment from PenciDesign:Hi,We've said very clearly in the guide. Please read it carefully.1/ If you modified the files in this theme - example: You modified the codes in style.css file or functions.php file - when you updat ... rakibrohan Read More Button CustomizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2017 at 7:07am   12 Most recent comment from PenciDesign:Hi,To do that, please add more this code to Customize > Custom CSS: .penci-readmore-btn i, .penci-featured-cat-seemore i{ display: none; }Best Regards,PenciDesign Lesnar99 Problems when configuring the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2017 at 7:04am   2 Most recent comment from PenciDesign:Hi,You need to select on Customize > General Options > Homepage Layout is "Magazine Style 1" or "Magazine Style 2"If you're using version 5.0+, you can use option Customize > Homepage Options > En ... katrinachambers Featured sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 29, 2017 at 6:15pm   2 Most recent comment from PenciDesign:Hi,You can add more this code to Customize > Custom CSS to do that: @media only screen and (max-width: 768px){ .featured-area{ display: none; } }Best Regards,PenciDesign katrinachambers Viral DemoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 29, 2017 at 6:09pm   3 Most recent comment from katrinachambers:Thank you. Ryan Caven Remove author from category pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 29, 2017 at 2:34am   2 Most recent comment from PenciDesign:Hi,Please check options for it via Customize > Standard & Classic Layout Options.Note: You can change layout for your category page via Customize > General Options > Category, Tag, Search, Archive Lay ... piietje Save changes problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 29, 2017 at 2:20am   2 Most recent comment from PenciDesign:Hi,Please send me:- Your admin url- Your admin account ( username and password )- What's options you changes in Customizer and make it can't save?In a priavate reply. I will check it help you.Best Reg ... jaclynthies Google Analytics CodeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 28, 2017 at 12:05pm   2 Most recent comment from PenciDesign:Hi,I see your google analytics code has been appears to the front-end.Check this imageSo, this issue just come from your code or the cache.Please try clear the cache and try again sometimes.Best Regar ... cyclopsje old ticketsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 28, 2017 at 2:31am   7 Most recent comment from PenciDesign:Hi,We're contact with the hosting provider and they tell with us that: we need to wait them backup it.So, I'm not sure the exact time for get it back. Please bear it for usBest Regards,PenciDesign simson12 Latest posts are not displayed on HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 27, 2017 at 8:17pm   7 Most recent comment from simson12:Item is resolved. The cause is in my opinion an other interpretation of the option 'Exclude All Posts In Featured Category In Latest Posts on Homepage' in the Option Page 'Featured  Slider Option' in ...