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Public Tickets

Harsh Elementor Not WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2023 at 7:31am   3 Most recent comment from Harsh:Yes this worked. Thanks for the help! Shiken Featured image not showing on FBClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2023 at 7:06am   2 Most recent comment from PenciDesign Supporter:Hi,About this issue, please read the document detail at this link: https://soledad.pencidesign.net/soledad-document/#social_sharingRegards,PenciDesign. sonalikarancherry RSS Feed - ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2023 at 12:52am   10 Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check it.Regards,PenciDesign. yuyao soledad Category Overlay styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2023 at 12:50am   4 Most recent comment from PenciDesign Supporter:Hi,Let's follow the guide I've written in the previous comment.Regards,PenciDesign. ommeringd License RevokeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2023 at 12:49am   5 Most recent comment from PenciDesign Supporter:Hi @xandeitos,Please send me the purchase code to [email protected],PenciDesign. brendahanson92 Replacing Featured Image with Featured VideoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2023 at 2:09am   3 Most recent comment from brendahanson92:I found a good plugin. you can close this grupotelematica Offline ModeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 31, 2023 at 4:46pm   3 Most recent comment from grupotelematica:Thank you very much!, please mark the ticket as closed. Thanks! Harsh Category Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 31, 2023 at 4:18pm   11 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .navigation.menu-style-2 .penci-megamenu .penci-content-megamenu .penci-mega-latest-posts .penci-mega-po ... tim-nieuwpoort Update themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 31, 2023 at 3:35pm   2 Most recent comment from PenciDesign Supporter:Hi,You can update Soledad to the latest version without any risk. All the post data/settings will be saved.Regards,PenciDesign. inklusion Can't edit headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 31, 2023 at 10:45am   8 Most recent comment from PenciDesign Supporter:Hi,Please try to disable the theme builder on Elementor and all other plugins then check again.Regards,PenciDesign. Krystian Post on Pc problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 31, 2023 at 3:45am   11 Most recent comment from PenciDesign Supporter:Hi,After installing the Penci Soledad AMP plugin, you need to wait for Google re-index all the AMP links and check again.Regards,PenciDesign. Nuno Bexiga Connect Twitter ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 31, 2023 at 1:46am   5 Most recent comment from Nuno Bexiga:Ok, Thank you, In the future i'll create a Instagram, for now , it's too many things to catch up ..! grrrrThanks for your help again.! Feel free to mark as done this ticket.! Nuno Bexiga Error Importing Waff FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 31, 2023 at 1:45am   3 Most recent comment from Nuno Bexiga:Hello! ;) Thanks  ;) ;) The issue is fixed! ;) i already added the font,  and understood that it can be for other types of files.I'll keed this ticket as refrence! You can close this one.:) pmadriaan AMP Page not loading properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 31, 2023 at 1:00am   7 Most recent comment from PenciDesign Supporter:Hi,Thank you for your valuable information.Regards,PenciDesign. Fjura Related articleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 30, 2023 at 10:43am   21 Most recent comment from Fjura:thank you, it worked