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Public Tickets

burattoalberto instalClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 30, 2023 at 5:35pm   5 Most recent comment from burattoalberto:Thank you!!!I will try.I wish you a great day Leah Instgram top bar feedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 30, 2023 at 3:18pm   9 Most recent comment from leahp22:it's OK it's working now! Thank you have a nice day xx Kosovares I can't find where to changeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 30, 2023 at 12:44pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Quick Text Translations: translate all the text in this section.Regards,PenciDesign. tim-nieuwpoort IG feedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 30, 2023 at 12:43pm   8 Most recent comment from PenciDesign Supporter:Hi,Yes. Just re-update the Soledad theme, this problem will be fixed.Regards,PenciDesign. kmantila Mobile SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 30, 2023 at 4:15am   4 Most recent comment from kmantila:Hi,Yes, that was it. Thank you!Kate blazin1 Need help removing comment count from all postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2023 at 4:35pm   3 Most recent comment from blazin1:Oh dang. I didn't think it was that easy. Thank you!  blazin1 Mobile Menu ProblemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2023 at 4:03pm   7 Most recent comment from PenciDesign:Hi,You're using the header builder, so if you want to customize the mobile menu, please go to Dashboard > Header Builder > edit your header builder > and check this video tutorial for more - wa ... igbosque CategoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2023 at 3:53pm   3 Most recent comment from igbosque:Hi, I already find it. Plese, excuse me. Thank you. Can close the ticket. igbosque Display Posts One Site in AnotherClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2023 at 3:43pm   5 Most recent comment from igbosque:Thank you, you can close the ticket. Ana ERROR IMPORT DEMO DATAClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2023 at 3:33pm   11 Most recent comment from PenciDesign Supporter:Hi,When you import the demo content, some menu items may not be imported correctly, which is why the header menu displays as shown in the screenshot you sent. To resolve this, please go to Appearance ... Saad Khurram Theme sidebar is not working on home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2023 at 7:37am   2 Most recent comment from PenciDesign:Hi,You need to use element "Penci Sidebar" - NOT "Sidebar" on the homepage edited by use Elementor.Best Regards,PenciDesign nevillep1 Brands Page FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2023 at 7:25am   7 Most recent comment from nevillep1:OKThank You for your prompt attention in fixing this footer issue for me!You're the bestThanksNev LillaGreen LCP > 3.2 sec. Issue in Google Search ConsoleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2023 at 2:43am   2 Most recent comment from PenciDesign Supporter:Hi,I've checked your site but haven't found any issue that related to the LCP. Please wait for the Google re-index your site and check again:Regards,PenciDesign. kmantila logo textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2023 at 1:28am   3 Most recent comment from kmantila:Thank you!I fixed it. I really apreciate your help!Kathleen kmantila Footer fiascoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2023 at 1:20am   2 Most recent comment from kmantila:Hi!I resolved this myself. I just deleted the block with the text. Easy!Thank you!Kathleen