Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Deepak Size of the heading title is not changing in ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 2, 2023 at 8:55am   6 Most recent comment from PenciDesign Supporter:Hi,Please send me the URL that is related to this issue.Regards,PenciDesign. Harsh Speed optimizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 2, 2023 at 8:54am   2 Most recent comment from PenciDesign Supporter:Hi,About the speed optimization, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. Allkofcl tabs, icon-list, Umschalter (toogle)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 1, 2023 at 4:56pm   10 Most recent comment from PenciDesign Supporter:Hi, Please go to dashboard → Elementor → Settings → Features → Improved CSS Loading: select "Inactivate". Clear your browser's cache and then recheck. Regards,PenciDesign. Solor Penci Review pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 1, 2023 at 4:52pm   13 Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ... Jonathan Text-to-speech audio player is no longer appearingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 1, 2023 at 10:53am   6 Most recent comment from PenciDesign Supporter:Hi,This is a conflict with another plugin. We'll fix it in the future theme update.Regards,PenciDesign. zeronawaftrx SOME FEAUTRUSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2023 at 3:52pm   2 Most recent comment from PenciDesign Supporter:Hi,1. You need to set each post format to a different category, then create a custom post template by following the document at this link: https://soledad.pencidesign.net/soledad-document/#posts2. Ple ... Kevin Issue with The Pagination of Caterory PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2023 at 12:18pm   5 Most recent comment from Kevin:Okay, thanks for your reply, I'll try this according to your instruction.Regards,Kevin bassili Text FormationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2023 at 8:21am   4 Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code: .penci-biggrid-data.penci-fixh .pcbg-big-item .pcbg-content-inner .pcbg-title {    text ... subhajitkhara Can't change demo sites overall colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2023 at 5:18am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Colors → Accent Colors: change the color at this option.Regards,PenciDesign. PkaSlaTv Image isn't pro-ported properly on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2023 at 3:44am   2 Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code: .post-entry img {    height: auto !important;}Regards,PenciDesign. dnreview2020 Star rating for postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2023 at 2:46am   2 Most recent comment from PenciDesign Supporter:Hi,About this case, you can install the Yasr – Yet Another Stars Rating plugin at this link: https://wordpress.org/plugins/yet-another-stars-rating/Regards,PenciDesign. Konnie Penci Big Grid Cut Off in Flex Container On Mobile OnlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 29, 2023 at 1:10pm   3 Most recent comment from Konnie:Thanks! I changed things around a bit and now it's working perfectly. Just wanted to let you know this is an amazing theme! yizhe123 New Twitter iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 29, 2023 at 10:57am   11 Most recent comment from yizhe123:I think I will wait for the next update that fixes this problem instead of adding CSS. Paul Graham How to hide or not display featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2023 at 2:12pm   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Pages → General → turn on the "Hide Featured Image Auto Appears" option.Regards,PenciDesign. laugher PrintClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2023 at 11:23am   2 Most recent comment from PenciDesign Supporter:Hi,You can add the CSS for the print page by going to Appearance → Customize → Custom CSS.Here is the document detail: https://sympli.io/blog/a-quick-guide-to-css-for-printable-webpagesRegards,Pe ...