Public Tickets
majidjamil
Logo size AdjustmentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2023 at 11:44am
2
Most recent comment from PenciDesign Supporter:Hi,This header layout was built with the Header Builder, so please go to the dashboard → Header Builder: click the "Edit with Penci Header Builder" on the current header layout, then start to edit t ...
DeBeerMedia01
New version of Soledad clashes with ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2023 at 8:47am
13
Most recent comment from DeBeerMedia01:UPDATE!We put back the most recent version of the website (with your fix) an it all seems to be ok now.No further actions seem needed.Thank you for your time and patience.You can close this topic/tick ...
laugher
RenderingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2023 at 1:00am
4
Most recent comment from PenciDesign Supporter:Hi,You can ignore the notice from Webpagetest.com, it doesn't affect the pagespeed or SEO score.Regards,PenciDesign.
brendahanson92
Optimized and now mobile wont loadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2023 at 4:39pm
7
Most recent comment from PenciDesign Supporter:Hi,All the code you've added to the wp-config.php will be saved and never lost after updating to the latest version.Regards,PenciDesign.
brendahanson92
Multiple Post LayoutsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2023 at 4:18pm
3
Most recent comment from brendahanson92:Yes, I'd like a 'video format' to look different than a 'standard format'thanks anyway!
Fawad Azeem
Want to set desktop view as Mobile view as defaultClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2023 at 12:31pm
10
Most recent comment from PenciDesign Supporter:Hi,After deactivated this plugin, you should waiting for the Google re-index all the site links and check again later.Regards,PenciDesign.
Nuno Bexiga
Share Buttons Size / Color etcClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2023 at 11:10am
3
Most recent comment from Nuno Bexiga:Thank you and sorry for the late reply.!
laugher
Mobile search barClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2023 at 10:59am
5
Most recent comment from laugher:All ok. Ty.
tim-nieuwpoort
Scheme.org ingredientsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2023 at 8:11am
13
Most recent comment from tim-nieuwpoort:It worked, thanks :)
Maaroufh
Theme problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2023 at 12:55am
2
Most recent comment from PenciDesign Supporter:Hi, 1. After importing the demo content, you need to go to Appearance → Menus and re-arrange the menu items on this page. You can follow the documentation at this link: https://soledad.pencidesign. ...
brendahanson92
Updating Elementor broke my siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2023 at 2:30pm
13
Most recent comment from PenciDesign Supporter:Hi,About the update notice, please try to check again later.Regards,PenciDesign.
trieuman
How to Align Center Product CategoriesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2023 at 9:43am
9
Most recent comment from trieuman:Hi PenciDesign,I understood!Thanks very much for your great support!
datayura
Elementor doesn't edit pages since its last updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2023 at 6:02am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to dashboard → Elenentor → Settings → Features: disable the following features:
- Global Style Guide
- Nested Elements
- Flexbox Container
- Grid Container
Save changes and check a ...
littlepellizza
update 8.0.09Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2023 at 6:00am
312
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (min-width: 961px) { .sticky-wrapper:not(.is-sticky) #navigation .show-sear ...
jackt79
Problem activating licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2023 at 3:48am
2
Most recent comment from PenciDesign Supporter:Hi,I've activated the license for your site,Please clear all the browser caches and check again.Regards,PenciDesign.