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Public Tickets

jpfuny My website is not loading properly with your themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2023 at 12:52am   2 Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot of your site issue. I'll check and send you a quick-fix guide.PenciDesign,Best Regards. Create-X Bug with icons & question about video formatsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2023 at 12:51am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Post Layouts > Other Layouts: turn off the "Hide Icon Post Format" option.PenciDesign,Best Regards. ogd46 Editing Mobile MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2023 at 3:38pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to dashboard > Header Builder > click the "Edit with Penci Header Builder" button then change the mobile menu and styles like the screenshot below: Regards,PenciDesign. simonsitto999 time agoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2023 at 2:10pm   7 Most recent comment from simonsitto999:THANK YOU.PROBLEM SOLVED simonsitto999 Newsletter replacementClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2023 at 4:42pm   2 Most recent comment from PenciDesign Supporter:Hi,1. If you don't use the newsletter, you can disable/delete the Mailchimp plugin,2. Install the Patreon WordPress plugin here: https://wordpress.org/plugins/patreon-connect/, then add this wi ... N4U registrationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2023 at 7:26am   4 Most recent comment from PenciDesign Supporter:Hi @tomkim0823,Please send me your license code to [email protected]'ll check and help you activate the new site.PenciDesign,Best Regards. kflai63 Social Share on Custom TypeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2023 at 5:14pm   6 Most recent comment from PenciDesign Supporter:Hi,Yes. It works perfectly.PenciDesign,Best Regards. pinelopi Facebook pixelClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2023 at 2:04pm   6 Most recent comment from PenciDesign Supporter:Hi @shwetankshekhar011,Please send me the purchase code to [email protected]'ll check and help you via email.PenciDesign,Best Regards. simonsitto999 pay writer gatewayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2023 at 12:00pm   6 Most recent comment from PenciDesign Supporter:Hi,Yes. We'll add Patreon payment support in the future plugin update.PenciDesign,Best Regards. simonsitto999 problem author page displayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2023 at 4:10pm   4 Most recent comment from PenciDesign Supporter:Hi,For this case, you can duplicate the Author list element and put it into the Elementor Grid.PenciDesign,Best Regards. simonsitto999 Missing elements mobile headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2023 at 4:07pm   11 Most recent comment from PenciDesign Supporter:Hi,I understand your request. Our team will improve and add the user/login element for mobile in the next theme update.PenciDesign,Best Regards. simonsitto999 Post Like PlacementClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2023 at 1:26pm   9 Most recent comment from PenciDesign Supporter:Hi,Thank you for your suggestion. We'll check and improve this feature in future theme updates.Regards,PenciDesign. pinelopi mobile site is a messClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2023 at 8:50am   19 Most recent comment from PenciDesign Supporter:Hi,In general, while editing your content with the Elementor, you must put all the content in the same column (like the homepage I've edited). Please don't create a new section for the title ... pinelopi Blog postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2023 at 8:42am   11 Most recent comment from pinelopi:ok thanks! pinelopi Contact us pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2023 at 8:41am   3 Most recent comment from pinelopi:ok thanks!