Public Tickets
bobradcliff
Page Width Too Small Mobile LandscapeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2022 at 2:46am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media screen and (orientation:landscape) and (max-device-width: 767px) {
.container, .cont ...
La-Ness Albert
How change recipe card image for Pins on PinterestClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2022 at 5:44pm
2
Most recent comment from PenciDesign Supporter:Hi,The Pinterest share button will get the image size & URL of the featured image, so if you want to change to portrait format, you need to change the featured image size by going to Appearance → Cu ...
Z Index Solutions
Multiple time display category and tag nameClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2022 at 5:05pm
4
Most recent comment from PenciDesign Supporter:Hi,As I've written in the previous reply, you shouldn't use a pre-defined custom taxonomy of WordPress, it will conflict with some plugins and posts like your site.Please register new custom ...
Ronald
Font-size in Gutenberg while writingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2022 at 6:27am
15
Most recent comment from PenciDesign Supporter:Hi,Please follow these steps:1. Install & activate the Admin CSS MU plugin here: https://wordpress.org/plugins/admin-css-mu/,2. Go to Appearance → Admin CSS MU: copy & paste the following CSS code ...
redonthehd1
Accidental deletion of demo about us pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2022 at 1:22am
2
Most recent comment from PenciDesign Supporter:Hi,You can import the about page only by using the Penci Block on Elementor, please view the document detail by following this link: https://soledad.pencidesign.net/soledad-document/#soledad_cloudRega ...
Mohamed Alsaegh
site speedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2022 at 3:10pm
5
Most recent comment from PenciDesign Supporter:Hi,If you don't want to share the admin credential, please follow our pagespeed document on this link: https://soledad.pencidesign.net/soledad-document/#speed-optimization then check again.Regard ...
Zoe Peate
Buttons do not display proper stylingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2022 at 3:54am
3
Most recent comment from Zoe Peate:That seems to have resolved it, thank you!
vintageclassfashion
NFT theme doesn't show posts/pages when you click on title hyperlink from the HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2022 at 2:20am
5
Most recent comment from vintageclassfashion:I figured it was something as simple as that. Thank you very much!
Martin Smounig
SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2022 at 1:18am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.penci-builder-element.penci-shortcodes { display: block; width: 100%;}Regards,PenciDesign.
KeviinP
Header fixed iphone & ipadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2022 at 12:04am
11
Most recent comment from KeviinP:Hi, thank you.
mlagonissi
widget sidebarsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2022 at 8:20pm
5
Most recent comment from mlagonissi:From your last reply based on the example I wrote, now, I got it!!!!Is clear now!!Please close the ticket
babyu
Date & TagsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2022 at 11:29am
10
Most recent comment from PenciDesign Supporter:Hi,The problem because you've not selected the H1 tag as TOC Heading.I've config the Table of Content settings, you can view it at Appearance → Customize → Table of contents → General. ...
kamranhere
Post Categories On HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2022 at 5:07am
11
Most recent comment from kamranhere:Got it. You can close this post now. Thank you
hamid0313
My Theme Not Activated My second WebsiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2022 at 2:38pm
2
Most recent comment from PenciDesign Supporter:Hi,Following the Envato term, for one license you can activate 1 website/domain only. Please buy more theme licenses if you want to use Soledad for more than 1 website.Regards,PenciDesign.
Valérie Dubach
The slider of sidebar left (or main sidebar)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2022 at 9:08am
6
Most recent comment from PenciDesign Supporter:Hi,
About the number of the slider, please check the following options:
- Filter Featured Slider By- Featured Category- Fill List Featured Tags for Featured SliderMaybe the category/tag you've se ...