Public Tickets
LazyBit
Changing last posts' order to last updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 21, 2021 at 5:53am
5
Most recent comment from LazyBit:Works good, thank you!
Donald Seward Jr
Homepage font on iPad not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 21, 2021 at 2:42am
8
Most recent comment from Donald Seward Jr:I was not aware of this process before, thanks for resolving this and bringing it to my attention. Thanks again!
fioridizuccaimmagine
Override main.cssClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 20, 2021 at 7:44pm
7
Most recent comment from fioridizuccaimmagine:sorry, I didn't empty cache
foundright
virtual composerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 20, 2021 at 6:42pm
4
Most recent comment from PenciDesign Supporter:Hi,I've access your site URL and have not found the error like in your attachment file.All this content is the shortcodes generate by WPBakery Page Builder, if you don't activate this plugin ...
foundright
Header 3Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 20, 2021 at 6:37pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (min-width: 1170px) { .inner-header #logo img { width: auto; ...
gejones
Search Bar RemovalClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 20, 2021 at 6:32pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Widgets: remove all the Block content at the Main Sidebar.Regards,PenciDesign.
Elodie
Problem with CLS on Search ConsoleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 20, 2021 at 6:12pm
3
Most recent comment from Elodie:Hi,Thanks for replying so fast. Both problem seem to be solved if I trust Pagespeed Insight. I suppose I will have to wait a few days to see the effect on Search Console. If you want to close this tic ...
Andres Navarro
AMP errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 20, 2021 at 5:24pm
26
Most recent comment from Andres Navarro:Hi, since I updated the theme and his plugins I have some AMP errors and the AMP version is not valid according to Google Search Console.
I have these errors:The tag 'noscript enclosure for boi ...
eggipopp
2 questions: WP Bakery Update + hanging logoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 20, 2021 at 11:02am
4
Most recent comment from PenciDesign Supporter:Hi,1. Yes. All the premium plugins will be updated automatically together with the Soledad update.2. Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
#logo ...
amindn
how to fix slowly themes speedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 20, 2021 at 9:01am
17
Most recent comment from PenciDesign Supporter:Hi,About the slow speed issue, please try to check your server/hosting config, Google PageSpeed Insight and GTMetrix still can't load your site. I've done the best about website optimisation ...
yuji1206
Menu IconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 20, 2021 at 2:48am
2
Most recent comment from PenciDesign Supporter:Hi,The problem because the CSS minified file of LiteSpeed cache doesn't include the Soledad icon font file.Please disable the CSS Minify on LiteSpeed cache then test again.Regards,PenciDesign.
osher770
ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 19, 2021 at 11:37pm
4
Most recent comment from PenciDesign Supporter:Hi,Please update the Elementor Pro to the latest version, you are currently using the outdated version, so the Elementor can't load properly. I've tried to disable and all functions now work ...
awadi13
vertical menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 19, 2021 at 8:52pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Vertical Navigation & Hamburger Menu → General: uncheck Enable Menu Hamburger.Regards,PenciDesign.
johncarnegie
Wrong font size on Post DashboardClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 19, 2021 at 1:58pm
3
Most recent comment from PenciDesign Supporter:Hi,1. Please download and update the Penci Editor Style plugin,2. Go to Appearance → Customize → Custom CSS then add the following custom CSS code:
#penci-login-popup:before,#penci-login-popup:aft ...
Elodie
Youtube Videos on Single PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 19, 2021 at 1:17pm
4
Most recent comment from Elodie:Hi,Thank you, I checked on several browsers and it works now.Elodie