Public Tickets
YNguyen86
In Customize theme, didn't find publish buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 23, 2021 at 5:54am
2
Most recent comment from PenciDesign Supporter:Hi,The Publish button located on the top right of the PanelRegards,PenciDesign.
Adrian Schaub
Error messageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 22, 2021 at 3:43pm
3
Most recent comment from Adrian Schaub:Thanks - helped :-)PS: WP Bakery Page builder is (no longer?) under "Soledad → Install Plugins: select & install" but I found in another Ticket this URL, where I could download it https://s3.amazona ...
Amari Allah
Featured Slider QuestionsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 22, 2021 at 2:42pm
6
Most recent comment from PenciDesign Supporter:Hi,The ads display on Featured Slider insert directly on WordPress Hook by Ad Inserter, while the content blocker of the browser only blocks by JS method.Please try to disable this plugin and try agai ...
DUYEN1DTM
May I know the exact size photo here?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 22, 2021 at 7:52am
2
Most recent comment from PenciDesign Supporter:Hi,The image on your attachment file is 370 x 370 px.Regards,PenciDesign.
YNguyen86
Cannot upload the themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 22, 2021 at 7:41am
2
Most recent comment from PenciDesign Supporter:Hi,About this error, please follow the instruction here: https://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/Regards,PenciDesign.
mrzhangfeng
Front end page cannot be displayed normallyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 22, 2021 at 6:39am
2
Most recent comment from PenciDesign Supporter:Hi,In this case, please check your settings on the cache plugin. Maybe the WP-CRON or the cache not working correctly.Regards,PenciDesign.
khphoon
how do i set the homepage look and feel as per the demoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 22, 2021 at 1:06am
7
Most recent comment from khphoon:thank you very much, case resolved.. many thanks
Kohey S
Lazy Load?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 21, 2021 at 1:15pm
3
Most recent comment from Kohey S:。thanks!!
senses
Soledad Popular PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 21, 2021 at 1:11pm
4
Most recent comment from PenciDesign Supporter:Hi,Yes. We'll consider adding this feature to the next theme release.Regards,PenciDesign.
EprjWeb
Issues with Categories widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 21, 2021 at 10:58am
5
Most recent comment from EprjWeb:Ok that worked.thx
jordi_ceballos Ceballos
Disable automatic P tagsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 21, 2021 at 9:58am
10
Most recent comment from jordi_ceballos Ceballos:OK, so, it seems that in Gutenberg editor there is no way to control the auto insertion of P tags.Thanks, you can close the ticket.
senses
Soledad Popular Posts - not displaying correctlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 21, 2021 at 8:11am
3
Most recent comment from senses:Thanks, I will try activating the Ajax counter.
khphoon
Appearance > Customize is not able to display its functionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 21, 2021 at 4:31am
5
Most recent comment from khphoon:case resolve many thanks
david
i want to erase some partClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 21, 2021 at 2:48am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General: check to Hide Like Count & Social Share option, then navigate to Single Posts → Comment Form, check to Hide Comments & Comment ...
5milliards
i can install the them on how many domainsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2021 at 6:55pm
2
Most recent comment from PenciDesign Supporter:Hi,For 1 license, you can only install on 1 domain/sub-domain/end product. For more information, please read this article: https://help.market.envato.com/hc/en-us/articles/115005597526-I-want-to-make- ...