Public Tickets
LazyBit
Regenerate CSS file buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 30, 2021 at 3:49pm
7
Most recent comment from PenciDesign Supporter:Hi @Cedalise Metayer,1. Maybe your server config doesn't compatible with the Page Speed Optimizer plugin, please read the document here and follow the instruction: https://optimize.pencidesign.n ...
Kohey S
About the display of video content on the TOP pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 30, 2021 at 9:30am
5
Most recent comment from Kohey S:Thanks!!
imreysagar
Elementor Elements is not working properlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 30, 2021 at 3:45am
3
Most recent comment from imreysagar:Yeah, It's working now. Thanks
David Gruehn
Issue with Post Comments in AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 30, 2021 at 2:41am
2
Most recent comment from PenciDesign Supporter:Hi,On the AMP page/post, if you try to add the comment, WordPress automatically redirects users to the mobile/desktop mode. There are no options to modify this.Regards,PenciDesign.
Kohey S
About the display order of the tag listClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 29, 2021 at 7:59pm
4
Most recent comment from Kohey S:It was ok, it was solved! Thank you very much.
Ruth Bigley
Custom SidebarsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 29, 2021 at 7:32pm
3
Most recent comment from Ruth Bigley:Perfect, thank you!
TobiasWewer
https/SSLClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 29, 2021 at 6:08pm
4
Most recent comment from PenciDesign Supporter:Hi,If you want to change the domain again, please go to your dashboard → Soledad, click the Revoke license button, then register this license on another domain.Regards,PenciDesign.
estelaibz
I want to disable the footer copyrightClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 29, 2021 at 9:00am
3
Most recent comment from estelaibz:Thank you!
andrewsgibson
H2 size on pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 29, 2021 at 8:07am
5
Most recent comment from andrewsgibson:Thanks, worked perfectly.
truongdaoanhthu
Set up footerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 29, 2021 at 5:08am
6
Most recent comment from PenciDesign Supporter:Hi,If you want to show it on the tablet, please modify the code like this:
@media only screen and (max-width: 959px) {
.footer-widget-wrapper,
.footer-widget-wrapper .widget-social.pc_al ...
Ruth Bigley
Restore SiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 28, 2021 at 7:39pm
3
Most recent comment from Ruth Bigley:Thanks for the reply. I was actually able to restore my site to the version before I added WooCommerce and it fixed the issue!
DUYEN1DTM
Google console gives me error when displaying content on phone "Content is wider than screen". Can you fix it?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 28, 2021 at 2:41pm
4
Most recent comment from PenciDesign Supporter:Hi,Please wait for me to check this issue then update this ticket soon.Regards,PenciDesign.
Paxos Magazine
SlideClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 28, 2021 at 12:23pm
2
Most recent comment from PenciDesign Supporter:Hi,
There is 2 reason for this problem:
1. You're using Navigation & Categories for each language, please config by following the document here: https://wpml.org/documentation/getting-started-g ...
Arturo AR
WidgetsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 28, 2021 at 6:22am
33
Most recent comment from PenciDesign Supporter:Hi,You can install the WordPress Form plugin then insert this element into your post. Example: Ninja Forms Contact: https://wordpress.org/plugins/ninja-forms/Regards,PenciDesign.
DUYEN1DTM
The "penci_popular_news_widget" block was affected by errors and may not function properlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 28, 2021 at 6:01am
2
Most recent comment from PenciDesign Supporter:Hi,
Your site has some issues with the WP-JSON, so the new Widget UI can't load properly. Please install the Classic Widgets plugin then try to load the Widgets page again.
Regards,PenciDesign.