Public Tickets
Ruth Bigley
MegaMenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 25, 2021 at 4:57pm
5
Most recent comment from Ruth Bigley:I think they have because that link works perfectly! Thank you!
imreysagar
Reading time is not showingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 25, 2021 at 2:08pm
4
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version doesn't support estimated reading time by the post length. We'll add this in the future update.Regards,PenciDesign.
tarosu1027
Category Page Font SizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 25, 2021 at 12:15pm
3
Most recent comment from tarosu1027:Thank you!
lilidecember
How to grade the book in Soledad BookClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 24, 2021 at 4:37pm
6
Most recent comment from PenciDesign Supporter:Hi,In this case, please install the Classic Widget plugin here: https://wordpress.org/plugins/classic-widgets/.Regards,PenciDesign.
MattMadsen
No logo in mobil versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 24, 2021 at 2:23pm
3
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header & Main Bar & Primary Menu, scroll down then check to:Display Logo on Main Bar on Mobile Devices Move Logo on Main Bar on Mobile to Center ...
MattMadsen
Rumble Social IconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 24, 2021 at 2:18pm
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support show the Rumble as a social icon. We'll add this on the next theme release.Regards,PenciDesign.
MattMadsen
Force HttpsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 24, 2021 at 2:14pm
2
Most recent comment from PenciDesign Supporter:Hi,Please install the Really Simple SSL then follow this plugin instruction.Regards,PenciDesign.
tarosu1027
protfolio filterClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 24, 2021 at 11:24am
5
Most recent comment from tarosu1027:Thank you PenciDesign.Now the problem has been solved!
planetorlando
Instagram FeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 23, 2021 at 9:47am
9
Most recent comment from vmgcam:Thank, that did the trick. Future Activity had to be switched on in the privacy setting.
YNguyen86
In Customize theme, didn't find publish buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 23, 2021 at 5:54am
2
Most recent comment from PenciDesign Supporter:Hi,The Publish button located on the top right of the PanelRegards,PenciDesign.
Adrian Schaub
Error messageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 22, 2021 at 3:43pm
3
Most recent comment from Adrian Schaub:Thanks - helped :-)PS: WP Bakery Page builder is (no longer?) under "Soledad → Install Plugins: select & install" but I found in another Ticket this URL, where I could download it https://s3.amazona ...
Amari Allah
Featured Slider QuestionsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 22, 2021 at 2:42pm
6
Most recent comment from PenciDesign Supporter:Hi,The ads display on Featured Slider insert directly on WordPress Hook by Ad Inserter, while the content blocker of the browser only blocks by JS method.Please try to disable this plugin and try agai ...
DUYEN1DTM
May I know the exact size photo here?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 22, 2021 at 7:52am
2
Most recent comment from PenciDesign Supporter:Hi,The image on your attachment file is 370 x 370 px.Regards,PenciDesign.
YNguyen86
Cannot upload the themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 22, 2021 at 7:41am
2
Most recent comment from PenciDesign Supporter:Hi,About this error, please follow the instruction here: https://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/Regards,PenciDesign.
mrzhangfeng
Front end page cannot be displayed normallyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 22, 2021 at 6:39am
2
Most recent comment from PenciDesign Supporter:Hi,In this case, please check your settings on the cache plugin. Maybe the WP-CRON or the cache not working correctly.Regards,PenciDesign.