Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

FWD2016 Search Plugin Not Working with SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2021 at 1:39am   3 Most recent comment from FWD2016:I already had the current SoleDad version, it was the customizer setting. So many settings (no complaint), eventually I will remember them all. The plugin works perfectly now. Thank-you so much. Thi ... FWD2016 Widgets Erased when Troubleshooting with Default WordPress ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2021 at 1:30am   3 Most recent comment from FWD2016:Thanks for the reply.I should have checked the "Inactive Widget" area. I never had to before, so it was not a norm with me, but still I should have. Sorry, and thanks for reminding me. This is resol ... natmaynez Mayneza Setting un H1 Title Tag for Home PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 6, 2021 at 4:17pm   5 Most recent comment from natmaynez Mayneza:Great, thanks! calvinteoh Using different sidebar per categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 6, 2021 at 12:48pm   3 Most recent comment from calvinteoh:Thanks for explaining the usage of the configurations; I understand the reasoning and would work on this per the recommendation :) Thanks!  laure_b Issue with "Link" post formatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 6, 2021 at 8:53am   6 Most recent comment from PenciDesign Supporter:Hi,Please read this article for the instruction: https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/Regards,PenciDesign. hyewonmc mobile navigationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 6, 2021 at 3:50am   6 Most recent comment from PenciDesign Supporter:Hi,For a better user experience, when the user opens the mobile navigation menu then wants to close, just tape any position outside the menu instead of the close icon.There's no difference exclud ... Life_and_Labor Featured Category ModuleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 5, 2021 at 10:30pm   7 Most recent comment from Life_and_Labor:I was actually able to resolve this by using another module called the Penci Widget Recent/Popular Posts actually formats in this simple list layout by default which achieves the same result. Posting ... shirleydt mobile displayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 5, 2021 at 6:21pm   10 Most recent comment from PenciDesign Supporter:Hi,I mean the plugin: facetwp. The layout I've customized for you is built with this plugin. For more advance, please contact this plugin developer.Regards,PenciDesign. calvinteoh Previous Post and Next Post in Single PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 5, 2021 at 3:43pm   5 Most recent comment from calvinteoh:Got it, thanks for the fast response! I would check it out and use the information to update my posts so that it will appear as expected. Thanks. calvinteoh Unable to remove social icons in Top BarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 5, 2021 at 1:45pm   3 Most recent comment from calvinteoh:Thanks! The method as you recommended is to leave it blank instead of a specific switch. Thanks for the fast feedback!  DonSergioF ads for pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 5, 2021 at 1:34pm   2 Most recent comment from PenciDesign Supporter:Hi,The current version only supports insert ads code to the single post. If you want to insert your ads to the page content or another custom post type, please install the plugin AdRedux: https://word ... planetorlando static home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 5, 2021 at 12:07pm   4 Most recent comment from planetorlando:Got it -  thanks!  You can close the ticket panteleev831 featuered categoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 5, 2021 at 11:37am   2 Most recent comment from PenciDesign Supporter:Hi,Your site doesn't show posts in North America because you enter the wrong category slug. The category doesn't have a spacing between the character.For example, you must fill: "north-ameri ... olafvangastel Blank spaces in sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 5, 2021 at 11:29am   2 Most recent comment from PenciDesign Supporter:Hi,I've checked and fix your site issue.Please check.Regards,PenciDesign. tealinh distance between 2 paragraphsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 4, 2021 at 6:53am   2 Most recent comment from PenciDesign Supporter:Hi,Your page is built with the Elementor Page builder, so please edit this page with Elementor, then customize the Text Editor element.For more information, please read this article: https://elementor ...