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Public Tickets

Freddyt0709 Facebook Social SharingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2021 at 6:42pm   4 Most recent comment from PenciDesign Supporter:Hi,The Yoast SEO plugin doesn't render the Open Graph image tag, so I've configured the social share by installing the Open Graph and Twitter Card Tags plugin. This plugin is compatible with ... FatHummus YouTube GlitchClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2021 at 11:22am   2 Most recent comment from PenciDesign:Solved in the private ticket from you:https://pencidesign.ticksy.com/ticket/2844553by check to Customize > Speed Optimization > PageSpeed Optimizer > and check to "Disable lazyload iframe from PageSpe ... LetsCook89 YouTube Video not responsive?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2021 at 10:56am   7 Most recent comment from PenciDesign:Hi @FatHummus,Please create a new ticket and give me more detail about this and we will check it to help you. Please don't put a reply to the tickets of other people because they will get a notif ... Sovietovic Links are not displayed in grid layout on homeageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2021 at 5:37am   5 Most recent comment from Sovietovic:Thanks PenciDesign,That worked nicely Paxos Magazine size textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2021 at 2:42am   2 Most recent comment from PenciDesign:Hi,You can change it via Customize > Logo & Header > Mainbar & Primary Menu > Font Size for Menu Items Level 1Best Regards,PenciDesign twoticketsporfavor Multiple issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2021 at 5:51pm   5 Most recent comment from twoticketsporfavor:All working now. Thank you! Awesome support as always! Michael  rayray493 URL Generation/404 ErrorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2021 at 12:02pm   3 Most recent comment from rayray493:That's great - I have done that. Thank you for your help! dzviva refundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2021 at 9:56am   4 Most recent comment from PenciDesign Supporter:Hi,Please keep waiting. I'll forward your request to my leader.Regards,PenciDesign. homedude0 Enable AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2021 at 4:02am   17 Most recent comment from PenciDesign Supporter:Hi,Please check your AMP page again. I've checked on http://validator.ampproject.org and have not found any errors/warnings.Example: https://validator.ampproject.org/#url=https%3A%2F%2Fhomedude.n ... Paxos Magazine Color textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2021 at 11:47am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-readmore-btn.penci-btn-make-button a {    background-color: #bf9f5a; /* change button backgrou ... JessicaWhite0 Critical CSS Optimizer Not Working / Conflict with FirewallClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2021 at 11:31pm   10 Most recent comment from PenciDesign Supporter:Hi, I've regenerated critical CSS for your homepage again.Please check.Regards,PenciDesign. SophieBenson Change homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2021 at 5:12pm   5 Most recent comment from SophieBenson:Exactly what I wanted - thank you so much! vaninasimon footer instagram widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2021 at 2:51pm   5 Most recent comment from PenciDesign Supporter:Hi,The Instagram widget doesn't update because your homepage displays a cache version by WP-Super-Cache.For next time, please go to the Settings » WP Super Cache page and click on 'Delete C ... lukeacarpenter Removing category header on category pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2021 at 12:43pm   3 Most recent comment from lukeacarpenter:Thank you, Luke huynen Avoid serving legacy JavaScript to modern browsersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2021 at 10:53am   2 Most recent comment from PenciDesign Supporter:Hi,We always improve theme code quality and will consider converting the old JS code to the new in the future.At this time, as you have seen on the Google Pagespeed Insights report, this problem doesn ...