Public Tickets
tim-nieuwpoort
Logo disappeared after updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 23, 2021 at 12:40pm
9
Most recent comment from tim-nieuwpoort:Hi,Ah, O.K. I thought I had to install the plugins to get the lazyload feature
goelshubham17
Old changes are visibleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 22, 2021 at 8:36am
2
Most recent comment from PenciDesign Supporter:Hi,Please make sure you clear your site cache and browser cache then try again.I've checked on my phone and the header display properly.Regards,PenciDesign.
arvinshi
Cannot uninstall demo data from settingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 22, 2021 at 6:43am
5
Most recent comment from arvinshi:Cool! Thank you so much
Stefanie Dehler
Problems Google Search ConsoleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2021 at 8:34pm
7
Most recent comment from Stefanie Dehler:That's done, thank you!
nikothewriter
The theme settingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2021 at 8:06pm
6
Most recent comment from nikothewriter:Thank you indeed! It works now.
codeupdates
How to activate a Pause & Play Button for Slider?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2021 at 5:22pm
3
Most recent comment from codeupdates:Hello,
thanks for your quick replay. It will be good. Because the Project need to have a minimum Procent of Internet accessibility.Then let me know it! ;-)
Kind Regards
Armando
resarisyan
Search From Show Debug ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2021 at 3:44pm
2
Most recent comment from PenciDesign Supporter:Hi,Please check and update Soledad Theme and plugin to the latest version.How to Update A Premium WordPress Theme to Latest Version?Regards,PenciDesign.
bhagilahare143
Website SpeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2021 at 3:43pm
25
Most recent comment from PenciDesign Supporter:Hi,I've helped you config your WP-Rocket plugin. You can check the instruction for more detail: https://optimize.pencidesign.net/4.-install-cacheRegards,PenciDesign.
bhagilahare143
About Sticky AdClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2021 at 3:39pm
4
Most recent comment from PenciDesign Supporter:Hi,
I'll config your site and update this ticket when progress completed.
Regards,PenciDesign.
E128
Editor is not working well with your themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2021 at 12:35pm
10
Most recent comment from PenciDesign Supporter:Hi,You can discover the most popular screen resolution by following these links:https://www.w3schools.com/browsers/browsers_display.asphttps://gs.statcounter.com/screen-resolution-statsRegards,PenciDe ...
E128
Read AlsoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2021 at 12:29pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Single Posts > Related Posts, scroll down to Related Posts Popup section then edit settings here.Regards,PenciDesign.
kurniaikhwan
Popular post widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2021 at 6:16am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Widget, select the .Soledad Popular Posts then add to Main Sidebar.Regards,PenciDesign.
kurniaikhwan
how to add page as featured slideClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2021 at 5:54am
2
Most recent comment from PenciDesign Supporter:Hi,You should create a homepage with the Elementor Page Builder plugin: https://soledad.pencidesign.net/soledad-document/#homepage, then add the Penci Featured Slider element to your page and config c ...
kurniaikhwan
yoast seo plugin issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2021 at 5:47am
4
Most recent comment from PenciDesign Supporter:Hi,1. Please add and manage your website via Google Search Console. This tool helps you diagnostics your site problem display on Google.2. Read this article of the Yoast SEO author about your question ...
imreysagar
File not downloading on mobile devicesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2021 at 3:18am
3
Most recent comment from imreysagar:Yeah, It's working on my mobile devices as well. Thank You.