Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

xiwor configure the Advertising BanneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 4, 2021 at 4:31pm   2 Most recent comment from PenciDesign Supporter:Hi,I've replied about the Ads position of Soledad Theme on this ticket: https://pencidesign.ticksy.com/ticket/2794483/.For Header Banner, please go to Logo & Header > General > Google Adsense/cus ... xiwor Advertising (banners)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 4, 2021 at 4:29pm   4 Most recent comment from PenciDesign Supporter:Hi,I've replied to your question on another ticket. Please read.Best Regards,PenciDesign. xiwor Loco TraslateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 4, 2021 at 4:28pm   2 Most recent comment from PenciDesign Supporter:Hi,Soledad Compatible with the most popular translate plugin, so you can translate this theme with Loco Translate.Moreover, you can quickly translate without using any plugin by going to Appearance > ... simbolicamente SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 4, 2021 at 5:37am   2 Most recent comment from PenciDesign Supporter:Hi,1. The Twitter Feed doesn't show because the plugin iubenda blocks your connection to the Twitter server on your site. Just go to the plugin settings, and uncheck on Automatically block script ... ericdwhite2020 Customizing homepage layout and formattingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 4, 2021 at 4:59am   2 Most recent comment from PenciDesign Supporter:Hi,1 & 2. Please go to Appearance > Customize > Custom CSS, then paste the following custom CSS code: body.home .penci-pagination {    display: none;}.penci-mag-featured-content h3,.penci-featured- ... DanielHannah Penci Pagespeed optimizer plugin bug?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2021 at 3:53pm   2 Most recent comment from PenciDesign Supporter:Hi,First & important, please backup your website by using Updraftplus or another plugin with a similar feature.Next, read this article about theme update: https://pencidesign.ticksy.com/article/15633. ... kerrylifeandloves customising coloursClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2021 at 10:46am   6 Most recent comment from PenciDesign Supporter:Hi,I've checked your site settings, everything working fine, and customize the color display properly.Please try to customize again. Your site is currently using the cache, please make sure you  ... martinken contact formsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2021 at 5:53am   4 Most recent comment from PenciDesign Supporter:Hi,You're currently building your homepage with Elementor, so just edit your homepage with Elementor, then select the Penci Lastest Post element to display the latest post.Best Regards,PenciDesig ... Freddyt0709 Top Bar Penci Login/Register Widget Tablet View And Link DestinationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2021 at 8:36pm   12 Most recent comment from Freddyt0709:Hi, For some reason the profile button still directed users to the wp dashboard. But, I fixed the issue by downloading a plugin that blocks users from the dashboard and redirects them to the provide ... wanderingted Critical Css Tool for Mac OS?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2021 at 3:49pm   4 Most recent comment from PenciDesign:Hi,It seems you're using PHP 8 - and you've enabled opcache from your hosting - let's login to your hosting Cpanel and disable it - check on this image: http://prntscr.com/13q7jaxWe� ... the20fflur Slider on Post preview imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2021 at 10:01am   6 Most recent comment from PenciDesign Supporter:Hi,Can you send me your site login credential.If yes, please make your reply as PRIVATE. I'll log in and check your issue.Best Regards,PenciDesign. olafvangastel hide excerpt with cssClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2021 at 9:30am   2 Most recent comment from PenciDesign Supporter:Hi,You can hide post excerpt by going to Appearance > Customizer: Posts Layout > Other Layout: Remove Post Excerpt.Homepage > Featured Categories: Remove Posts Excerpt on Featured CategoriesOR you can ... maverick728 singh sticky about me right sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2021 at 8:54am   3 Most recent comment from maverick728 singh:Thank you :) this fixed my problem. god bless and take care. you can close the case Themy Prevent header logo from resizingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2021 at 6:20am   7 Most recent comment from Themy:Ahh, I see. I got it to work now. Thanks! dariobella postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2021 at 1:29pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Reduce pics? Do you mean image quality or size? Please install the Smush plugin: https://wordpress.org/plugins/wp-smushit/2. Please go to Appearance > Customize > Custom CSS, then add the follow ...