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Public Tickets

naama30 Image size formatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 7, 2021 at 12:12am   2 Most recent comment from PenciDesign:Hi,It's all the image sizes processed by the theme.Example when a customer upload an image with size:  8000x8000 pixel - we can't display this image to your site because it's too big a ... cherde Search function is returning post only, not pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2021 at 8:39pm   3 Most recent comment from cherde:Many thanks! I should have found that myself. I was looking for quite some time, but there are so many options... On the other hand, that's just the strong point of Soledad.Best regards, Christia ... soccerbbbb menu bullet issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2021 at 3:57pm   2 Most recent comment from PenciDesign:Hi,When you using Elementor to config a page - please select Template for that page is "Page Full Width" to get the best results.Check this imageWhen you do that, the bullet on the right side will gon ... Tina_H Slider DirectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2021 at 3:55pm   6 Most recent comment from PenciDesign:Hi @hknaack,If you're using RTL languages, it will be move from right to left as you want, you can select the RTL language for your site via Dashboard > Settings > General > Site LanguageIf you&# ... Japracool Ultimate Addons for Gutenberg NOT WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2021 at 3:19am   3 Most recent comment from Japracool:Noted. Thank you! dimitrisbaltzis navigationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 5, 2021 at 11:56pm   2 Most recent comment from PenciDesign:Hi,As I see you're using the header builder from the Elementor to build the header of inner pages. The navigation on the homepage are the header from the theme itself. That's why you see it& ... polorush logo discord in the headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 5, 2021 at 6:59pm   3 Most recent comment from polorush:It's better thx  DamianGriffiths transferring a siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2021 at 10:29pm   2 Most recent comment from PenciDesign:Hi,Yes, you can. You can do the move first, after everything is moved to your main site, you can "revoke" license on the testing site via Dashboard > Soledad > Theme License > click on "Revoke Licens ... naama30 AMP versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2021 at 10:26pm   2 Most recent comment from PenciDesign:Hi,It's the same as I said on this ticket:https://pencidesign.ticksy.com/ticket/2740801The image will be used for both version AMP and non-AMPBest Regards,PenciDesign naama30 Image sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2021 at 10:25pm   2 Most recent comment from PenciDesign:Hi,You can use images with 1170 x 780pixel to get the best results. The theme will auto crop the images to display it on the layouts of your websiteBest Regards,PenciDesign Ozan B. Removing a sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2021 at 8:09pm   3 Most recent comment from Ozan B.:Thank you very much. zaminnamazov ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2021 at 2:13pm   2 Most recent comment from PenciDesign:Hi,Please send me your site admin URL and admin account (username and password ) - in a PRIVATE REPLY. I will take a look at this to help you.Best Regards,PenciDesign zaminnamazov Theme ImportClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2021 at 2:11pm   2 Most recent comment from PenciDesign:Hi,It seems your importing process has something wrong. To fix it, you can create a or select a new menu for your main navigation by go to Appearance > Create or select a menu for main navigation > ad ... thatonetime Website changes (I made in customizer) don't show onlineClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2021 at 12:22pm   7 Most recent comment from thatonetime:Yeah cool cool! It's all working now. Thank you so much for your help.  polorush Mobile HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2021 at 10:48am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently, this theme doesn't support adding custom text there.Best Regards,PenciDesign