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Public Tickets

caryn_lawrence Soledad featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2021 at 5:59am   11 Most recent comment from caryn_lawrence:Good morning,Thank you for taking the time to evaluate the problem, I appreciate it so much! So sorry for some reason I must have been resizing it. I do apologize for any trouble. hhdez Featured SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2021 at 3:04am   2 Most recent comment from PenciDesign:Hi,Please make sure 2 points below:1/ Go to Appearance > Customize > Featured Slider > General > make sure you don't check to "Enable Featured Slider on All Page"2/ Go to Pages > All Pages > Edi ... sociotelligence WP Editor Is So SlowClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2021 at 1:41am   2 Most recent comment from PenciDesign:Hi,As I see you have too many fonts has been blocked by CROSS Policy - check this image:http://prntscr.com/10cj2g9Please check this guide to fix it:https://support.stackpath.com/hc/en-us/articles/3600 ... RoadtoPangea Problems with headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 3, 2021 at 5:36pm   3 Most recent comment from RoadtoPangea:Thank you so much. Sorry, i was a little nervous because I'm at the very beginning and never worked on anything like this before. Thanks to your help I'm already further along now.Best,Nadi ... censinger Email formsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 3, 2021 at 4:00pm   2 Most recent comment from PenciDesign:Hi,Please do follow steps:1) Open the form builder (you can do this by going to WPForms » All Forms and clicking the name of the form).2) Within the form builder, go to Settings » Notifications  ... jamessawle Minifying ?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 3, 2021 at 1:19pm   7 Most recent comment from PenciDesign:Hi,We've said about this in the documentation for Soledad theme hereNote: If you want to use gallery feature from Jetpack or anything else - you need to disable gallery feature from this theme vi ... yusaa Custom fontsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 3, 2021 at 1:17pm   2 Most recent comment from PenciDesign:Hi,If your site load via https:// - you need to change the http:// here to https://Check this image: http://prntscr.com/10c4ztuBest Regards,PenciDesign Lribeiiro FAVICONClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 3, 2021 at 1:15pm   10 Most recent comment from PenciDesign:Hi,I found the issue - this issue caused by your SSL:http://prntscr.com/10c4y2cYour site configs still point to http:// - check on this page: https://conectadosmt.com.br/wp-admin/options-general.phpP ... SparkysDistribution Search barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 3, 2021 at 2:30am   6 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to change the font size for search box on mobile to at least 16px: @media only screen and (max-width: 480px){ #navigation.header-6 .show-sear ... beltramicomeunique display menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 3, 2021 at 1:57am   2 Most recent comment from PenciDesign:Hi,It seems the menu you've imported is not 100% complete on your site, you can fix it by go to Appearance > Menus > create or select a menu for your main navigation > add menu items to this menu ... TildaundCuno google fontsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2021 at 3:49pm   4 Most recent comment from PenciDesign:Hi,This font doesn't load from the theme, you should check with the settings from Elementor global settings or from a plugin you're using.Best Regards,PenciDesign censinger Pop Up HeadersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2021 at 3:45pm   6 Most recent comment from PenciDesign:Hi,If you're using Elementor, let's edit your page by using Elementor and use element "HTML" from Elementor to do that.Best Regards,PenciDesign moonovi Icons not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2021 at 2:28pm   5 Most recent comment from PenciDesign:Hi @fleur2552,As I checked, the font icons can't be load on your site - check this image.The font icons on your site point to a 404 page:https://tomanifesto.gr/site/wp-content/themes/soledad/css/ ... webareca Special Characters like ş ğ i üClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2021 at 11:59am   7 Most recent comment from webareca:thank you so much, it's back to normal right now. Sabackilist Vertical menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2021 at 10:45am   1 Most recent comment from Sabackilist:Edit: Solved it.Hello, is there a way to turn off one of the vertical (hamburger) menus?