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Public Tickets

Olaraouf logo positionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2021 at 12:05pm   5 Most recent comment from Olaraouf:Thanks a lot TAGC16 PenCi Soledad AMP - WordPress Complete AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2021 at 10:44am   2 Most recent comment from PenciDesign:Hi,Please make sure you're using the latest version of AMP plugin.To update AMP plugin, please do follow steps: 1/ Go to https://themeforest.net/ and login to the account you use to buy this th ... creationbeaudoin Elementor displaying ?!?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2021 at 1:45am   4 Most recent comment from PenciDesign:Hi,Thank you for let us know about this. But, I didn't see this issue when I check on my testing site, so I think you have a setting from WP Rocket has a conflict with that option.. Anyway, I wil ... OskarErikNyberg How to add left & right marginal for Single post on mobile? ​Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2021 at 3:59pm   6 Most recent comment from PenciDesign:Hi,I did it to help you. You can check again your site now. It's look better than beforeAnd you can manage the columns on the Footer here via Appearance > Widgets > check content inside sidebars ... creationbeaudoin Merging views from bimber theme to SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2021 at 1:52pm   9 Most recent comment from creationbeaudoin:Oh thanks, this is insane!!! I will have some more question for you this week as I continue to customize my website. Your team is the best i've seen on themeforest so far!! marcustw Setting the width of the complete websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2021 at 9:35am   3 Most recent comment from marcustw:Hi.great. It work. cris21mil can't access customize section. Fatal error appearsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2021 at 8:02pm   4 Most recent comment from cris21mil:Yep, that's it. Working fine with the 7.4.14.that was fast. thank you! Olaraouf Theme installation failedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2021 at 1:36pm   2 Most recent comment from PenciDesign:Hi,Your installation is wrong, you need to extract the download package and use soledad.zip file for your installation.Please check more on this guide.Best Regards,PenciDesign nsaurin Problem to customize the templateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2021 at 1:45am   17 Most recent comment from PenciDesign:Hi @MarekKrzeminski,Please create a new ticket with more information and we will check it to help you.If you can't create a new ticket, you can send us an email via our contact formPlease don ... ListaMiami Sidebar choice for each postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2021 at 12:17pm   3 Most recent comment from ListaMiami:Ok thanks! thibltlefebvre Advanced text area on Ninja Forms IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2021 at 8:42am   2 Most recent comment from PenciDesign:Hi,Are you using the plugin Ninja Forms for create front-end submit posts?If yes, you can use this plugin: https://wordpress.org/plugins/frontend-post-submission-manager-lite/ - It's better muc ... Dzorro12 ABDEL urgentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2021 at 4:27pm   3 Most recent comment from Dzorro12 ABDEL:yesthe problem was a conflit in minimying some css code by wp rocket plugini disable it and all is ok nowthanks sir arpita_agnihotri Add Video page headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2021 at 12:06pm   8 Most recent comment from PenciDesign:Hi,Please check this video tutorial ( watch from 1:00' of the video ) to know how to do that via Elementor.Best Regards,PenciDesign thibltlefebvre Move Tags on top of postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2021 at 10:24am   7 Most recent comment from thibltlefebvre:Hi,  Ok I didn't know, I just renewed my support, I will try later to submit a new ticket because it still doesn't work for now. martinken mobile menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 4, 2021 at 4:41pm   12 Most recent comment from PenciDesign:Thank you for report it. But this controlled by Envato Market, not usanyway we will report it to themeforest also.Thank you again.