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Public Tickets

kristinee Mobile Friendly/Mobile Responsive DesignClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2021 at 5:44am   9 Most recent comment from kristinee:It worked! Thank you so much for the help and for your patience. I really appreciate it :) palawanvanguard Author Box at AMP post or pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2021 at 5:20am   2 Most recent comment from PenciDesign:Hi,At this moment, our AMP plugin doesn't support to display author box on AMP pages.We will add more this feature in the next update version of AMP - please follow the update changelog here to k ... kuborobotum Post PendingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2021 at 4:41am   6 Most recent comment from PenciDesign:Hi,By default, the 'author' role from WordPress itself doesn't need any role when published a new post. We don't have any limit for this inside the theme also. So, we can't he ... shirleydt topbar post titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2021 at 3:33pm   2 Most recent comment from PenciDesign:Hi,You can adjust the max-width for the "Top Posts" section via Appearance > Customize > Topbar > General to do that.Best Regards,PenciDesign showthinker Facebook Page BoxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2021 at 9:31am   3 Most recent comment from showthinker:Hi, The question was solved. Thank you so much!Sonia    goodcarts AMP issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2021 at 1:56am   2 Most recent comment from PenciDesign:Hi,Yeah, at this moment, there is no way to convert the WP Embed Instagram to display on the AMP.So, I think you can disable the AMP for all posts you embed the Instagram on the right side of the edit ... juliaajennings Image Size Changing to 6x4 When Viewing Page Not Logged InClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 18, 2021 at 3:59am   4 Most recent comment from PenciDesign:Hi,It's placeholder for use lazyload images.We will use images with a small size to load first and the real image will be loads after that and replace to those images. It makes your site load fas ... missterpan Speed Optimization SectionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 18, 2021 at 2:00am   2 Most recent comment from PenciDesign:Hi,1/ Please update your theme to the latest version to get it. As I see you're using old version of the theme.To update the theme, please check this guide. - remember do step 4 after updated th ... creationbeaudoin Fonts size on mobile ( title and content )Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 18, 2021 at 1:40am   2 Most recent comment from PenciDesign:Hi,About the post title font size on mobile, I just checked it on my mobile and I see it works fine. Can you check it again on anonymous browsers on mobile to get correct results?About the general tex ... jasonwilson2000 Mobile viewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 18, 2021 at 1:24am   4 Most recent comment from PenciDesign:Hi,I see other archives page already applies this on mobile. You can check it again.Best Regards,PenciDesign FinanceUs Cannot get access to the DEMOS.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2021 at 7:58pm   1 Most recent comment from FinanceUs:Nevermind, working just fine again (: haroldcardenaslema Google AMP mistakeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2021 at 3:50pm   6 Most recent comment from PenciDesign:Hi,The issue caused by the comment from your readers here - it puted the  Content here and this HTML code can't be validate on AMP.Please edit this comment and remove the tag and you will get ... Joern Informations for posts on Main pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2021 at 1:20pm   2 Most recent comment from PenciDesign:Hi,To hide this information, please check options for it via Customize > Posts Layouts > Other LayoutsBest Regards,PenciDesign Olaraouf Yoast SEO not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2021 at 1:25am   2 Most recent comment from PenciDesign:Hi,You can check this guide to know how to use Yoast SEO in Elementor posts/pages:https://yoast.com/help/how-to-use-yoast-seo-in-elementor/Best Regards,PenciDesign kuborobotum Change Profil MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2021 at 1:18am   5 Most recent comment from PenciDesign:Hi,You can change it on soledad/inc/templates/topbar_login.php file.Best Regards,PenciDesign