Public Tickets
ecotech10
Upload MediaClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 8, 2021 at 8:04am
3
Most recent comment from ecotech10:It was a server setting issue. It is fixed now. Thanks!
icannwiki
Thumbnails are not shownClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 7, 2021 at 3:10pm
2
Most recent comment from PenciDesign:Hi,It seems you've enabled lazyload images from SG Optimize plugin.Let go to Dashboard > SG Optimize > and disable lazyload images from SG Optimize and this issue will gone because the theme alre ...
aniquevn
Help sidebar post pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 6, 2021 at 8:19pm
3
Most recent comment from aniquevn:Thank you :-)
Abdul_1995
In terms of speed, which is better?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 6, 2021 at 2:24pm
33
Most recent comment from PenciDesign:Hi,If so, there is no way to do that.Best Regards,PenciDesign
LoisFlowers
glitch in theme graphicsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 6, 2021 at 1:35am
4
Most recent comment from PenciDesign:Hi,I don't know because I don't know how you set up SSL. But, you can try to install the plugin Really Simple SSL to solve the problem.Best Regards,PenciDesign
lakindu93
How to add Reading time to postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 5, 2021 at 3:28pm
4
Most recent comment from PenciDesign:Hi,Yes, of course you need to fill it manually, we have one option to set a default reading time via Customize > General > General Settings. You can use it to set up a default reading time for your po ...
Giuliawebdesign
SidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 5, 2021 at 1:42pm
3
Most recent comment from Giuliawebdesign:It works perfectly! Thanks!
pippinlily
SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 5, 2021 at 1:26pm
6
Most recent comment from PenciDesign:Hi,Yes, no anything affects, just need update the parent theme because the child theme will inherit the features from parent theme.Best Regards,PenciDesign
pippinlily
Featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 4, 2021 at 8:00pm
3
Most recent comment from pippinlily:That's a great help, thank you :)
caryn_lawrence
Soledad featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 4, 2021 at 5:59am
11
Most recent comment from caryn_lawrence:Good morning,Thank you for taking the time to evaluate the problem, I appreciate it so much! So sorry for some reason I must have been resizing it. I do apologize for any trouble.
hhdez
Featured SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 4, 2021 at 3:04am
2
Most recent comment from PenciDesign:Hi,Please make sure 2 points below:1/ Go to Appearance > Customize > Featured Slider > General > make sure you don't check to "Enable Featured Slider on All Page"2/ Go to Pages > All Pages > Edi ...
sociotelligence
WP Editor Is So SlowClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 4, 2021 at 1:41am
2
Most recent comment from PenciDesign:Hi,As I see you have too many fonts has been blocked by CROSS Policy - check this image:http://prntscr.com/10cj2g9Please check this guide to fix it:https://support.stackpath.com/hc/en-us/articles/3600 ...
RoadtoPangea
Problems with headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 3, 2021 at 5:36pm
3
Most recent comment from RoadtoPangea:Thank you so much. Sorry, i was a little nervous because I'm at the very beginning and never worked on anything like this before. Thanks to your help I'm already further along now.Best,Nadi ...
censinger
Email formsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 3, 2021 at 4:00pm
2
Most recent comment from PenciDesign:Hi,Please do follow steps:1) Open the form builder (you can do this by going to WPForms » All Forms and clicking the name of the form).2) Within the form builder, go to Settings » Notifications ...
jamessawle
Minifying ?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 3, 2021 at 1:19pm
7
Most recent comment from PenciDesign:Hi,We've said about this in the documentation for Soledad theme hereNote: If you want to use gallery feature from Jetpack or anything else - you need to disable gallery feature from this theme vi ...