Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Piticanzi Change first picture & insert API for MapsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2021 at 5:05pm   28 Most recent comment from PenciDesign:Hi, I checked it from my Macbook & the page here: http://prntscr.com/wfzh9x I goes from https://xn--puderglck-w9a.de/ > and click on "Portfolio" on your menu item.Please try to check it again on a ... tdkevin sticky post don't count the number of homepage posts.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2021 at 2:36am   4 Most recent comment from PenciDesign:Hi,Yeah, there is no way to do that because WordPress doesn't support to do that inside the query from itself..Best Regards,PenciDesign douangdara Social Media Icon in HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2020 at 8:53am   2 Most recent comment from PenciDesign:Hi,As I checked - It seems you have a plugin auto modify the font icons from the theme to svg icons and caused the issue.Please try to deactivate all plugins ( except plugins come from the theme ) an ... cikguayu Edit Spacing SIze For Heading 3Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2020 at 3:16am   2 Most recent comment from PenciDesign:Hi,I see you're using the heading inside a list:  ul liSo, you can add more this code to Customize > Custom CSS to remove the space below the heading inside ul li: .post-entry ul h1, .post-entry ... barcalex Virus AlertClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2020 at 2:43am   2 Most recent comment from PenciDesign:Hi,Please make sure you're using latest version of Soledad theme - version 7.6.1If not, please remove the code at the end of functions.php file like on this image: http://prntscr.com/uon4qx ( i ... grandiaseh About speed optimizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2020 at 1:14am   3 Most recent comment from grandiaseh:HiThank you for your teaching, I will continue to work hard to improve.Have a nice day. Josh Hill Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2020 at 12:56pm   4 Most recent comment from PenciDesign:Hi,You can easy to change it via Customize > Quick Text TranslationBest Regards,PenciDesign andre199017 Changing Publish DateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2020 at 10:00am   4 Most recent comment from PenciDesign:Hi,Yes, we've added it long time ago.You can update the theme to latest version 7.6.1 and check option for it via Customize > Single Posts > GeneralBest Regards,PenciDesign rlix Transparent HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2020 at 2:39am   2 Most recent comment from PenciDesign:Hi,When you using header transparent, you should use Elementor to config your page & use a hero image or a slider at the top to make the header transparent display betterBest Regards,PenciDesign amandajholden Elementor Safe ModeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 1, 2020 at 2:41am   2 Most recent comment from PenciDesign:Hi,Please make sure you updated all the recommend plugins after updated the theme - like on this imageIf after updated everything and you see the issue still appears, please try to deactivate all plug ... PrimariusLoL H1 HeadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2020 at 5:20pm   4 Most recent comment from PenciDesign:Hi,It should be:  Word1 Word2Best Regards,PenciDesign jb13mail AMP cacheClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2020 at 3:59pm   4 Most recent comment from PenciDesign:Hi,YesThere is nothing could delay the publication on the AMP from the theme & our AMP plugin.Best Regards,PenciDesign samanthaestchic Adding a sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2020 at 2:09am   2 Most recent comment from PenciDesign:Hi,You can go to Customize > Featured Slider > General > on "Featured Slider Style" select a Full-Width slider as you want.Example: Style 3, Style 5, Style 28... etcBest Regards,PenciDesign 5against4 Scroll not working in vertical on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2020 at 9:25pm   5 Most recent comment from 5against4:Looks like it was a pop-up plug in i was using. Now deactivated and the problem is solved. Thanks!  lakindu93 Need to upgrade theme to latest stable versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2020 at 3:10pm   6 Most recent comment from lakindu93:Now it worked. Thanks.