Public Tickets
justderma
Logo and graphics not loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2020 at 3:01am
2
Most recent comment from PenciDesign:Hi,First, you should update the theme to latest version 7.5.1 by do following this guide.For logo image, I see your logo image loads fine.For banner right on the header, you can change it to your ban ...
KylieAlla
customise signup form in side barClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2020 at 6:08pm
2
Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that:
.penci-sidebar-content .mc4wp-form{
padding: 30px 20px;
background: url(YOUR_BACKGROUND_IMAGE_URL_PUT_HERE);
...
KateKaczmarczyk
ShopClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2020 at 9:19am
2
Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.Yeah, we just install the Shop for default demo, so if you want to use Shop for another demo, you need to install plugin Woocommerce to create your shop page.And y ...
lcantone
Mailchimp footer signup formClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2020 at 6:25am
3
Most recent comment from lcantone:thank you so much!
feeninforgreens
How To update ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2020 at 4:21am
9
Most recent comment from PenciDesign:Hi,I've updated the theme to help you.In the next time, please do follow this guide to update the theme:https://pencidesign.ticksy.com/article/15633/Best Regards,PenciDesign
chawra
Recent Post ThumbnailClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2020 at 4:18am
5
Most recent comment from chawra:Please ignore.. It worked. Thank You
slavkozivkovic
Top Menu errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 22, 2020 at 9:26pm
5
Most recent comment from slavkozivkovic:Thank you so much for the update, you are the best!
ericdwhite2020
import demo data problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 22, 2020 at 3:59pm
3
Most recent comment from ericdwhite2020:That worked! Thank you
jimfarg
Soledad instagram feed - please enter an access tokenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 22, 2020 at 2:48am
2
Most recent comment from PenciDesign:Hi,I can see it works fine from my-end - check this image: http://prntscr.com/vnn1qaBut, you should use "Template" for your instagram widget is "Thumbnails - Without Borders" - It's better more. ...
ronfish25
User/Author PhotoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 22, 2020 at 2:46am
2
Most recent comment from PenciDesign:Hi,Please make sure you're using latest version of the theme - version 7.5.1As I can see you're using old version of the theme - version 7.3.2 - let's go and update it by remove the co ...
m28006
Recommended pluginsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 21, 2020 at 5:50pm
3
Most recent comment from m28006:Cool, thanks! Hopefully that will stop it from constantly appearing.
m28006
Penci slider not loading after installing w3 total cache pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 21, 2020 at 3:46pm
4
Most recent comment from m28006:Ok, thanks! Will test that out.
happynamaste
Font size, turn off uppercaseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 21, 2020 at 8:09am
4
Most recent comment from happynamaste:*Morning Sorry, it was my autocorrection from mobile tastature.
megm
customizing headersClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 21, 2020 at 1:39am
8
Most recent comment from PenciDesign:Hi,Here is your custom css code now:
body.penci-custom-logo #navigation.header-6 #logo img {
padding: 1px 0;
padding-top: 12px;
height="1400px" width="auto": ;
}
It's wrong on line:
h ...
tbrackett7
Font and layout on latest postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2020 at 3:27pm
8
Most recent comment from PenciDesign:Hi,This issue caused by the caching from WP Rocket, I've clear all the cache and everything is fine now.You can check again on anonymous borwsers on mobile to get correct results.Best Regards,Pen ...