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Public Tickets

Dzorro12 ABDEL urgentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2021 at 4:27pm   3 Most recent comment from Dzorro12 ABDEL:yesthe problem was a conflit in minimying some css code by wp rocket plugini disable it and all is ok nowthanks sir arpita_agnihotri Add Video page headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2021 at 12:06pm   8 Most recent comment from PenciDesign:Hi,Please check this video tutorial ( watch from 1:00' of the video ) to know how to do that via Elementor.Best Regards,PenciDesign thibltlefebvre Move Tags on top of postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2021 at 10:24am   7 Most recent comment from thibltlefebvre:Hi,  Ok I didn't know, I just renewed my support, I will try later to submit a new ticket because it still doesn't work for now. martinken mobile menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 4, 2021 at 4:41pm   12 Most recent comment from PenciDesign:Thank you for report it. But this controlled by Envato Market, not usanyway we will report it to themeforest also.Thank you again. cmarvs17 Soledad Hipster FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 4, 2021 at 2:23pm   2 Most recent comment from PenciDesign:Hi,It's Caviar Dreams font.Best Regards,PenciDesign Adam Kaminski Setting up the homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 4, 2021 at 2:19pm   8 Most recent comment from Adam Kaminski:Hi, I event didn't know there was an update available. It works perfectly after the update!Thank you guys!Adam tlarro How do I get this background overlay ?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 3, 2021 at 4:06pm   4 Most recent comment from PenciDesign:Glad when your issues is solved.If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor Thank you so much in advance ... deang Penci ReviewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 3, 2021 at 3:09pm   4 Most recent comment from PenciDesign:Hi,I did it to help you. Now, you can add maximum 10 review points for your reviewsBest Regards,PenciDesign elliebc Thumbnail Images not loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 3, 2021 at 10:24am   6 Most recent comment from PenciDesign:Hi @valeriaviacava89,You can see the options about "Image Optimization" here - check this imageLet's disable the lazyload images there.Also, if you have another question, please create a new tick ... feeninforgreens yoast blockClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 3, 2021 at 1:40am   2 Most recent comment from PenciDesign:Hi,Because Yoast SEO plugin doesn't support for add margin to bottom for those heading.If you want to add it automatically, please add more this code to Customize > Custom CSS: .wp-block-yoast-fa ... primawellnessct Optimization settings not available in customizerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 3, 2021 at 1:33am   2 Most recent comment from PenciDesign:Hi,Please make sure you've updated all the plugins come with the theme after update the theme via Appearance > Install Plugins.And make sure you've installed & activated plugin "Penci Shortc ... Dzorro12 ABDEL clickable categories blocClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 1, 2021 at 6:10pm   2 Most recent comment from PenciDesign:Hi,1/ If you want to do that, you need to use HTML like this for your widget's title - example: Web tv With the URL inside href="__" is the URL of your category page.Check this image for more.2/ ... junglefrog Elementor issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 1, 2021 at 1:11pm   7 Most recent comment from junglefrog:Yes it works! Thanks so much. Weird though as I had done the same thing too... :) fpail Clicking photos to make them biggerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 1, 2021 at 2:29am   2 Most recent comment from PenciDesign:Hi,By default, the theme already supports it.When you embed an image to your post - please select image URL link to media file - check this imageBest Regards,PenciDesign ivanbmf Some issues in the theme after the last update or after I made the speed optimisation following instructions in theme documentationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 31, 2021 at 3:54pm   9 Most recent comment from siljara:Hi! I had the same problem and make all you say and it worked! Only thing dind´t seem be ok was the top bar but a remove it. I just wanted to leave my observation.