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Public Tickets

pakashastra Button featureClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 18, 2020 at 8:26am   2 Most recent comment from PenciDesign:Hi,Currently, you can't do that. We're considering to add more this feature in the next update version of Soledad.Please wait for itBest Regards,PenciDesign layiwola008 Unable To Switch DemoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2020 at 3:39pm   2 Most recent comment from PenciDesign:Hi,It seems you didn't read the "NOTE IMPORTANT" on the import demo data page ( Appearance > Install Plugins ). After import a new demo, you should uninstall old demo.For now, if your site is ne ... noshad19 WordPress 5.5 and Open GraphClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2020 at 1:36pm   2 Most recent comment from PenciDesign:Hi,I just tried sharing a post from your site on facebook and I see it's working fine:http://prntscr.com/u1032oBest Regards,PenciDesign RestlessInTexas Posts summary page by categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2020 at 3:12am   2 Most recent comment from PenciDesign:Hi,No - you can change the layout for your category pages via Customize > Genearl Options > on "Category, Tags, Search, Archive Layout" > select "List Posts" or another layout as you want.Best Regards ... Signia Upgrade WP 5.5Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2020 at 2:55am   2 Most recent comment from PenciDesign:Hi, Yes, we've updated it some days ago. Please do following this guide to update the theme for compatible with WordPress 5.5 After update the theme to latest version, don't forget updates ... matson651 AMP PHP ISSUEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2020 at 9:45am   3 Most recent comment from matson651:Hi, Thanks that seems to have solved it, i did update the theme to the latest version yesterday so surprised it did not do the AMP plugin at the same time. but its sorted now.  Thanks for your help. ... black_n_white_boxes Layout Of the ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2020 at 9:10am   6 Most recent comment from PenciDesign:Glad when your issue is solved.If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor Thank you so much in advance a ... CalculatedTraveller Font Awesome icons not displaying in Firefox BrowserClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2020 at 2:27am   4 Most recent comment from PenciDesign:Hi,Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what's plugin caused this issue. And do you embe ... VargisKhan Not able to add post Title in new postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 9:39pm   6 Most recent comment from VargisKhan:Thank you. It worked. I appreciate your help RestlessInTexas Featured Boxes full widthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 5:00pm   3 Most recent comment from RestlessInTexas:Thank you!  I was able to make the look I wanted. a724412639 AMP page URL errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 4:02pm   4 Most recent comment from PenciDesign:Hi @cupricrafts,Please create a new ticket and our support team will check it to help you. Don't put reply to ticket of another people because they will get notice email from your reply.Best Rega ... CalculatedTraveller Confused by meaning of "Display Modified Date Replace with Published Date"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 8:16am   3 Most recent comment from CalculatedTraveller:Thank you - I understand now.Appreciate your fabulous support! feeninforgreens Issues with themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 3:35am   6 Most recent comment from PenciDesign:Hi, Please go to Appearance > Widgets > drag & drop widget "Soledad Instagram Feed" to "Footer Instagram" replace with old instagram widget there > click on URL to get Instagram Token and ID & config ... r7nam social share buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 3:13am   2 Most recent comment from PenciDesign:Hi,You can manage all the social sharing supports by the theme via Customize > General Options > Options for Show/Hide Social Sharing.Best Regards,PenciDesign iappareljournal Elementor is not working with soledad theme and the latest wordpress version 5.5Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 2:46am   2 Most recent comment from PenciDesign:Hi, Please go and update the theme to version 7.3.5 by do following this guide. After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click o ...