Public Tickets
Allen Yeung
Largest Contentful Paint HighClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2020 at 2:56am
4
Most recent comment from PenciDesign:Hi,I just checked your site.If you want to improve the "Largest Contentfull Paint" - please try use more an CDN like MaxCDN - it will help you reduces the server response time and improve the "Larges ...
TeunB
Flash of invisible textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2020 at 2:47am
18
Most recent comment from PenciDesign:Hi,I think that's issues from plugin 'advanced ads' - your Roboto font has been rendered from this plugin.Best Regards,PenciDesign
vivanminh Minh
I can not get Entries from WPformClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 6:53pm
2
Most recent comment from PenciDesign:Hi,Yeah, if you want to use "Entries" - you need to buy pro version from WPForm because that's premium featuresWe can't provide pro version of WPforms because author of that plugin doesn ...
stacydecordova
Re: Order #1462951312 on Jun 10, 2019Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 6:31pm
4
Most recent comment from PenciDesign:Hi,You can assign that post for a category and use category page to display that postsIf you don't have any category, you can go to Posts > Categories > and add new a category.You can add a categ ...
tim-nieuwpoort
Updating to latest version 7.3.6Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 11:20am
11
Most recent comment from tim-nieuwpoort:Solved, thanks!
MetalLotus
Get Rid of the Author PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 8:30am
2
Most recent comment from PenciDesign:Hi,If so, please try use this plugin to disable the author page:https://wordpress.org/plugins/disable-author-archives/Best Regards,PenciDesign
bmk0220
Gutenberg SupportClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 6:15am
3
Most recent comment from bmk0220:Ok. Thanks for the reply.
KatkaG
Custom Button WooCommerce Product PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 5:01am
3
Most recent comment from KatkaG:Perfect! Thank you.
s_edwards
InstallationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 3:04am
2
Most recent comment from PenciDesign:Hi,I can see you've imported that demo for your site now.By default, we're using Customize to config this demo. So, you need go to Dashboard > Settings > Reading > and make your config look ...
Ronald
"Invisible" separator block in GutenbergClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 2:49am
6
Most recent comment from PenciDesign:Hi,Unfortunately, there is no code to get it back..If you want to get it, the best solution is rollback to WordPress 5.4..Best Regards,PenciDesign
kristinee
Homepage Settings - Latest PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2020 at 5:30pm
3
Most recent comment from kristinee:OMG! Thank you so much for the video! It's exactly the layout am aiming for. I have been exploring this in Elementor for dayssss. Really thank you !
besalipo66
demo dataClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2020 at 4:52pm
2
Most recent comment from besalipo66:sorry got it!!
Rieke95
Problems with ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2020 at 4:31pm
3
Most recent comment from Rieke95:Sweet it's working again now!Thanks a lot,Rieke
dillonwalsh
Remove Page Header TitleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2020 at 4:20pm
3
Most recent comment from dillonwalsh:Thank you! That was FAST. Do you ever sleep? 😉
kristinee
UpdatesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2020 at 9:20am
6
Most recent comment from PenciDesign:Hi,Can you share for me what's problems?Best Regards,PenciDesign