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Public Tickets

FWD2016 Class Names Support for Columns Short-CodeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2020 at 3:41am   2 Most recent comment from PenciDesign:Hi,Thank you for your suggestion. I will let our developers know about this request.Also, please understand that we have too many feature request from other customers. And we can't add all. We ne ... Jeremy Lantin Title tags all over SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 26, 2020 at 12:17pm   2 Most recent comment from PenciDesign:Hi,Have you known how the way Google read the information from your site?It's not read your content from headings tags anymore, google will index your site based on Rich Snippets - check more her ... sshahidu Subscribe formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 26, 2020 at 11:27am   2 Most recent comment from sshahidu:Nevermind, just had to add it in the widgets area. Thanks! Shramyazd Problem in AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 26, 2020 at 3:29am   3 Most recent comment from Shramyazd:It worked :)Thanks a lot!  grrrd pull quote stylingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 25, 2020 at 5:31pm   3 Most recent comment from grrrd:Thank you!! kristinee Unparsable Structured DataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 25, 2020 at 4:16pm   6 Most recent comment from PenciDesign:Hi,I just checked your site on Rich Results test ( result here ) and I see this is issue caused by Yoast SEO plugin - check this image - It seems you've set something missing from Yoast SEO to ma ... PinakiRanjanDutta Plugins related questionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 25, 2020 at 3:34am   2 Most recent comment from PenciDesign:Hi,1/ No - you just need clear the cache from caching plugins you're using.2/ Yes, you can. This theme doesn't required any plugin, it's add-on features. So, you can deactivate all plug ... flvictorkapustin Removing Inlined CSS in headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2020 at 4:17pm   3 Most recent comment from flvictorkapustin:Hi,Thank you a lot for the suggestion - it works!Victor tecnicoposiciona 34afb7b7-b4a6-4b70-8448-a42ae4f61d51Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2020 at 3:06pm   3 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme and loving it.It seems you have a plugin caused this issue - please try to deactivate all plugins ( except plugins come from the theme ) and try it again. If it w ... srw985 Text margins on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2020 at 3:03pm   8 Most recent comment from PenciDesign:Hi,Yeah, that mean our theme can works fine with Elementor. But, in some case, if you're using header or footer builder from Elementor, it will override the header & footer template from the them ... jennyelisabeth Featured image & image captionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2020 at 11:06am   13 Most recent comment from jennyelisabeth:Thank you! I appreciate it! cicikw quote not showing properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2020 at 8:34am   6 Most recent comment from PenciDesign:Hi,Yes, let's put the code as I sent in a next line.Best Regards,PenciDesign melspringteng Mediavine AMP Ads Not Loading on Pages Created by Penci Soledad AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2020 at 8:33am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.As I see on the guide you sent:https://github.com/ampproject/amphtml/blob/master/ads/mediavine.mdHere is the points you need to know from Mediavine ads:1/ The ads ... jf77 FB not scraping cover imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2020 at 2:48am   2 Most recent comment from PenciDesign:Hi,When I try sharing a post on your site to facebook, I see it displayed good - it get the images you've defined from Yoast SEO - check this image: http://prntscr.com/umt06uBest Regards,PenciDe ... obit8 Transparent header on Home PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 23, 2020 at 4:26pm   2 Most recent comment from PenciDesign:Hi,This is an issue with Elementor Pro plugin. It auto override the sticky header from the theme and caused this issue.You can fix it by install & activate plugin  Code Snippets.After that, go to Da ...