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Public Tickets

ilcava gallery page shortcodeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2020 at 3:01am   2 Most recent comment from PenciDesign:Hi,Please use "Classic" block from your editor - check this imageAnd add gallery from this block - check this image.And you can get the gallery like on the URL you sent.Also, check this video to know ... obit8 Video doesn't workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2020 at 2:51am   4 Most recent comment from PenciDesign:Hi,I just checked your site and I found the plugin "Cookiebot | GDPR/CCPA Compliant Cookie Consent and Control" caused this issue. I just deactivate it and everything working fine now.Best Regards,Pen ... dmitch92 fccf5f64-5943-44b8-ab3e-2f8e5ff560a0Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2020 at 11:46pm   2 Most recent comment from dmitch92:never mind.  I figured it out and generated a new token.  My issue is resolved. webmasterVFN Entire website width - 1400Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2020 at 7:53am   12 Most recent comment from webmasterVFN:Thanks for your support jwadrajput Google analytice tagClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2020 at 2:16am   2 Most recent comment from PenciDesign:Hi,I don't know where you added it before, but I think you can add it via:Customize > Logo and Header Options > Add Custom Code Inside TagCustomize > Footer Options > Google Analytics Codeor you ... falchetto Cannot save customization changesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2020 at 2:13am   5 Most recent comment from PenciDesign:Hi @kalunchin,That's issue with Database limit. Let's contact with your hosting provider and ask them about this.Also, in the next time, please create a new ticket, don't put reply to ... ageingrebel Theme ActivationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2020 at 12:17am   2 Most recent comment from ageingrebel:I've managed to successfully activate, thanks. salzoabi custom sidebarsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 12, 2020 at 8:18pm   2 Most recent comment from salzoabi:I found out how to add custom sidebars in Widgets .. So, you can close this ticket! :)Thank you! yossifk mobile inner dropdown menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 12, 2020 at 2:48pm   6 Most recent comment from PenciDesign:Hi,Oh yeah, just checked your image you sent and you've selected in wrong place.Please check again my reply and requirements update the theme to latest version first.3/ Go to Customize > Logo and ... BlaackShadowZ Thème travel angencyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 12, 2020 at 10:01am   1 Most recent comment from BlaackShadowZ:Problème résolu. khemric HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 12, 2020 at 2:28am   2 Most recent comment from PenciDesign:Hi, Thank you for purchased our theme. You can do that by 2 ways: 1/ Go to Customize > Standard & Classic Layouts Options > check to "Auto Render Post Excerpt"  2/  Use More element from your e ... Marquinhos100 Google Search Console IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 11, 2020 at 3:04am   2 Most recent comment from PenciDesign:Hi,You can try add more this code to Customize > Custom CSS to fix it: @media only screen and (max-width: 480px){ .penci-gprd-law .penci-gprd-accept{ margin-left: 0; } .penci-gprd-law .penci-gprd-more ... shirleydt fonts configurationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 10, 2020 at 2:20pm   4 Most recent comment from PenciDesign:Hi, The h2, h3, and h4 inside posts will be inherit the font for heading titles you've selected via Customize > General Options > "Font for Heading Titles"Currently, there is no option for select ... nevax Image resized on sidebar or related postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 9, 2020 at 7:41pm   5 Most recent comment from nevax:Great it's perfect ! And for your information I've done the steps 1 & 3 on the child theme so I believe it will remain even if I update the parent theme.Thanks again for you very quick and ... nsaurin How to remove the author's URL from an blog postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 9, 2020 at 2:31pm   3 Most recent comment from nsaurin:Thank you ! I replaced the home page with my about page. it works very well thank you