Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Nav Kaur Unable to remove 'Share to Twitter and facebook' buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2020 at 7:55am   2 Most recent comment from PenciDesign:Hi,That's social sharing from Jetpack plugin - It's not come from our theme.Please check settings from Jetpack plugin and disable it.Best Regards,PenciDesign discussingfilm AMP/CSS OverloadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2020 at 7:54am   5 Most recent comment from PenciDesign:Hi,1/ You can put your AMP ads to google ads options via Appearance > Customizer AMP. Those options works with custom HTML also.2/ The AMP version just supports display latest posts & featured categor ... pakashastra add scroll bar to Categories in Primary menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 26, 2020 at 7:37pm   3 Most recent comment from pakashastra:Thanks! I figured out a way of adding child categories to reduce the length of the categories. slavkozivkovic Mobile Menu LogoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 26, 2020 at 5:55am   3 Most recent comment from slavkozivkovic:It worked, thank you dml76 CSS on mobile devicesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 26, 2020 at 4:27am   2 Most recent comment from PenciDesign:Hi,I see it's fine when I checked your site on my mobile.So, it's just caching issue. Please check again your site via anonymous browser on mobile to get correct results.Best Regards,PenciDe ... ymeiner Popup form with soledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 26, 2020 at 4:11am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently Soledad doesn't support feature like that.Best Regards,PenciDesign black_n_white_boxes Soledad Instagram Feed Widget ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 26, 2020 at 4:10am   2 Most recent comment from PenciDesign:Hi,I can see it loads - but just some images can be load: http://prntscr.com/t6omrdCan you try again with plugin Smash Balloon Social Photo Feed to see it works or not?Best Regards,PenciDesign Azael222 fatal errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 26, 2020 at 4:07am   8 Most recent comment from PenciDesign:Hi,No - Update plugins doesn't make your layouts lose..I never get this issue before, can you try again to see it lose or not?Best Regards,PenciDesign erinkhenry Auto Render ExcerptClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 26, 2020 at 3:09am   2 Most recent comment from PenciDesign:Hi,Yeah, that's exactly. Because the_excerpt() function from WordPress will auto remove all HTML ( include paragraphs, bold tag, italic tag... ) so that's normalIf you want to keep that tag ... multitasker_ Double Comment Boxes With ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 25, 2020 at 3:46am   5 Most recent comment from PenciDesign:Hi @Thestyledare1,Please create a new ticket and we will check it help you. Don't put reply to tickets of other people because they will get notice email from your replyBest Regards,PenciDesign CalculatedTraveller Soledad RecipeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 25, 2020 at 3:42am   6 Most recent comment from PenciDesign:Hi,Yeah, when you print something, all the HTML of the print will appear first, and stylesheet will be load after..Best Regards,PenciDesign ajda01 Visual editor for field NotesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 25, 2020 at 3:12am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for this feature.We will consider to add more this feature in the next update version of SoledadBest Regards,PenciDesign marsm Review snippets issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 24, 2020 at 4:38pm   3 Most recent comment from marsm:That is great. Thanks for letting me know.great work in this template. Probably the best template I’ve used for Wordpress based on flexibility and ease of use. Amazing job! webareca Arrows and social IconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 24, 2020 at 3:36pm   8 Most recent comment from webareca:Hi :)I've resolved the problem by adding a "Better Font Awesome" plugin. Thank you for your help. Best Regards,Ahmet Recai asuraguys penci lasted post thumbnail disappearClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 24, 2020 at 11:20am   3 Most recent comment from asuraguys:Thank you, I was follow suggestion and I found it because Lazy load from SG that work overlap with optimole.