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Public Tickets

middlenameray ConvertKit Popup Not Loading on HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2020 at 2:21pm   2 Most recent comment from PenciDesign:Hi,Strange, as I see you're using Customize to build your homepage, so it doesn't affect anything. Maybe you should ask ConverKit support about this because with your current config, it look ... MarkPestickov Vafpress Post Formats UI does not workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2020 at 1:57pm   2 Most recent comment from PenciDesign:Hi,You didn't select to change the post format at the top - check this image: https://prnt.sc/pntnheBest Regards,PenciDesign nomadbama Google Tag Manager installationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2020 at 1:48pm   2 Most recent comment from PenciDesign:Hi,You can put it via Customize > Logo and Header Options > Add Custom Code Inside TagBest Regards,PenciDesign okandemirkaya source codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 14, 2020 at 2:41am   2 Most recent comment from PenciDesign:Hi,You can do that by use plugin Autoptimize.Best Regards,PenciDesign feeninforgreens social share iconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2020 at 3:38pm   3 Most recent comment from feeninforgreens:Thank you!!! anindyabaidya SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2020 at 11:25am   4 Most recent comment from PenciDesign:Hi,Unfortunately, there is no option for this. I recommend you use images with ratio width/height = 3/2 to get the best results on the slider & category mega menu.Best Regards,PenciDesign Tung Anh Nguyen Some questions about megamenu and social iconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2020 at 11:22am   2 Most recent comment from PenciDesign:Hi,1 & 4/ Unfortunately, currently this theme doesn't support for this feature. We will consider to add more this feature in the future updates.2/ To do that, you need to use Menu Items style 1. ... AtheaVega Instagram top widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2020 at 10:38am   2 Most recent comment from PenciDesign:Hi,Please go to Appearance > Widgets > on "Top Instagram" sidebar > edit widget "Soledad Instagram Feed" and fill the number of images to show is 8 and number of column is 8Best Regards,PenciDesign okandemirkaya imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2020 at 10:34am   4 Most recent comment from PenciDesign:Hi,When you insert images to your posts, have you select to link to "Media File" like this image ?Best Regards,PenciDesign okandemirkaya imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2020 at 10:32am   2 Most recent comment from PenciDesign:Hi,I can see it works fine:http://prntscr.com/syyymbIt seems a caching issues. You can check again on anonymous browsers to get correct results.Best Regards,PenciDesign Sambacca total timeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2020 at 10:27am   4 Most recent comment from PenciDesign:Hi,We will consider about this featureBut, this really is not needed.Best Regards,PenciDesign aviadyariv Emails / send us a messageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2020 at 10:23am   2 Most recent comment from PenciDesign:Hi,If your hosting supports for mail, there is no needs for install SMTP gmail plugin.In the Soledad, we don't do anything affect to Contact Form 7 - there is only CSS for make it look good, so i ... Trixibelle154 Can't uninstall demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 12, 2020 at 3:24pm   2 Most recent comment from PenciDesign:Hi,Strange, we don't have any demo called Floral, do you confused something?Also, if your site is new - no old posts/pages need to keep, you can use plugin WordPress Reset to reset everything to ... tim-nieuwpoort Footer Instagram widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 12, 2020 at 3:14pm   2 Most recent comment from PenciDesign:Hi,It seems you're using old version of Soledad. Please update it to latest version 7.3.2 by do following this guide:https://pencidesign.ticksy.com/article/15633/After that, go to edit instagram ... Tung Anh Nguyen Want to add "continue reading" function for the first post in homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 12, 2020 at 3:12pm   2 Most recent comment from PenciDesign:Hi,You can do that by go to Customize > Standard & Classic Layout Options > and check to "Auto Render Post Excerpt"Best Regards,PenciDesign