Public Tickets
asuraguys
site iconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 1, 2020 at 2:29am
2
Most recent comment from PenciDesign:Hi,I can see the favicon appears from my-end: http://prntscr.com/t9ihk5So, I think that's just caching issues from your-end.Let's try check it again on anonymous browser to get correct re ...
marsm
Position of commentsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 30, 2020 at 12:50pm
4
Most recent comment from PenciDesign:Glad when your issues is solved.If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor Thank you so much in advance ...
anindyabaidya
Add an archive in MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 30, 2020 at 4:29am
2
Most recent comment from PenciDesign:Hi,If so, I recommend you use a sitemap plugin:https://wordpress.org/plugins/wp-sitemap-page/And use sitemap shortcode from that plugin to display your sitemap inside a page. After that, put that page ...
Eduardo Carreiro
Category pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 30, 2020 at 4:26am
2
Most recent comment from PenciDesign:Hi,You can change it via Dashboard > Settings > Reading > Blog pages show at mostBest Regards,PenciDesign
valeryv
Soledad with Lifter LMSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 30, 2020 at 3:49am
2
Most recent comment from PenciDesign:Hi,Unfortunately, we didn't tested the theme with Lifter LMS before..But, I think it will work fine, so you can give it a try.Best Regards,PenciDesign
ignatescuadi25
images not loading at all - please help!Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2020 at 10:41am
5
Most recent comment from ignatescuadi25:Indeed guys. it was a tag manager plugin that screwed it up FYI.THank you for the fast reply and for the theme. it's gorgeous!!
SerenityWedding
Featured image not showing for blogsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2020 at 5:39am
3
Most recent comment from SerenityWedding:Thank you for that, its greatly appreciated
Minus37
website theme changeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2020 at 4:12am
4
Most recent comment from PenciDesign:Hi,If so, you need to edit those pages, remove all those shortcodes and re-build those page again by use Elementor. There is no another way..Best Regards,PenciDesign
sprysparrow
Removing Plug Ins from WordpressClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2020 at 4:10am
2
Most recent comment from PenciDesign:Hi,Yes, you can deactivate or remove it. It doesn't affect anything to your site.Best Regards,PenciDesign
mariecorish
Like Share CountClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2020 at 4:08am
2
Most recent comment from PenciDesign:Hi,It's not element from our theme - it seems come from a plugin you're using. Let's check and disable it.Best Regards,PenciDesign
ignatescuadi25
File is corrupt - theme has crashedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2020 at 4:00am
2
Most recent comment from PenciDesign:Hi,Have you create a Twitter App for your site and fill the information via Dashboard > Settings > Twitter Feed Auth - check this image: http://prntscr.com/t886n7 ?Best Regards,PenciDesign
huesoamz
Container margin left "bug"Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 28, 2020 at 7:06pm
2
Most recent comment from huesoamz:Well the issue was that I dont have created the "topbar" menu, after created that the fix was resolved.You can closed the ticket,Thanks.
feeninforgreens
featured imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 28, 2020 at 5:04pm
2
Most recent comment from feeninforgreens:I figured it out. Thanks
Eduardo Carreiro
Penci Widget Recent/Popular PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2020 at 1:55pm
2
Most recent comment from Eduardo Carreiro:Sorry, I found! Forget this ticket!
harini_manivannan
Website downClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2020 at 8:01am
4
Most recent comment from PenciDesign:Hi,Now, please re-activate each plugin to check what's plugin caused this issue.Check more on this video tutorial for example:https://www.youtube.com/watch?v=sUI-XUD6WUY&feature=emb_titleAlso, yo ...