Public Tickets
glowkids
Video Blog PostClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2020 at 6:42pm
3
Most recent comment from glowkids:Great, thank you. All set.
designbylaurenbarr
Featured slider not showing imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2020 at 5:38pm
3
Most recent comment from designbylaurenbarr:Hi!Yes, once I deactivated SG Optimizer for siteground it fixed itself. Thanks!
cristelget-web
Demo is not the sameClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2020 at 12:11pm
7
Most recent comment from PenciDesign:Hi,YesExactly.Best Regards,PenciDesign
jimbojames
Update privacy policy URL in the footerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2020 at 11:46am
3
Most recent comment from jimbojames:Thank you
oneforisrael
menu location on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2020 at 10:17am
8
Most recent comment from PenciDesign:Hi bilalnoorkhan007,Please create a new ticket and our support team will check it help you. Dont put reply to ticket of another people. Because they will get notice email about your reply.Best Regard ...
NikeFaller
Removing Google Ad from HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 14, 2020 at 7:57am
3
Most recent comment from NikeFaller:Thank you, it worked! I had to delete cookies for the Header to finally be removed.
Dlambova
Theme settingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 14, 2020 at 2:25am
9
Most recent comment from PenciDesign:Hi,We didn't tested the theme with QTranslate, so we don't know. That's old core plugin, so we don't provide support for this.WordPress has millions plugins and we can't check ...
shirasaar
Upload themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 14, 2020 at 1:46am
2
Most recent comment from shirasaar:It resolved.
mattiaho77
feature imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 13, 2020 at 11:08am
3
Most recent comment from mattiaho77:very tks!! I had solve my problem!
tudor_deleanu
Video Youtube sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 13, 2020 at 1:12am
2
Most recent comment from PenciDesign:Hi,It's an element from Elementor or WPBakery Page Builder: Penci Video Playlist.You can get it by config your page by use Elementor or WPBakery Page Builder.Best Regards,PenciDesign
CarterJane
issue with font in menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 13, 2020 at 12:50am
4
Most recent comment from PenciDesign:Hi,Can you please make your site live to I can take it a look on this?When I go to http://golfindustrynetwork.gcnsystem.co.uk/ - I got a password protected.Best Regards,PenciDesign
ahmedkhalil13
How can i change the placeholder of the input searchClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2020 at 3:29pm
2
Most recent comment from PenciDesign:Hi,Please change it via Customize > Quick Text TranslationBest Regards,PenciDesign
Blowerdaughter
image featuredClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2020 at 3:25pm
8
Most recent comment from PenciDesign:Hi,
Please activate SSL from Really Simple SSL plugin.
After that, clearly all the cache and check your site again on anonymous browser on mobile.
Best Regards,
PenciDesign
Nakita Fox
Navigation customisation CSSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2020 at 3:48am
6
Most recent comment from Nakita Fox:Of course! Thank you. :)
ArtWeThereYet Jose Vilchez
Make post full-width?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2020 at 3:04am
2
Most recent comment from PenciDesign:Hi,Do you mean full width to browsers edges or just disable sidebar?For display specifict posts full width to browsers edges - unfortunately, currently this theme doesn't support for this featur ...