Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

nomadbama Remove Categary TiltleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 6, 2020 at 5:14am   10 Most recent comment from PenciDesign:Hi,Yeah, I just checked and I found you did wrong on the CSS. A missing close  }   make the CSS doesn't work on mobile.Please go to Customize > Custom CSS, find this code: @media only screen a ... dp Adding vertical line to homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 6, 2020 at 4:54am   9 Most recent comment from PenciDesign:Hi,Please show me URL for that page to I can take it a look.Best Regards,PenciDesign martinbryan1988 social buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 6, 2020 at 4:38am   2 Most recent comment from PenciDesign:Hi,Please go to Customize > Social Media Options > on "Facebook" field > fill:     https://www.facebook.com/bordonbakes You're missing https://   on your URL.Best Regards,PenciDesign aviadyariv hiding category on slider‏Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 6, 2020 at 4:35am   2 Most recent comment from PenciDesign:Hi,It's options to help someone can exclude some categories they don't want to appears on the homepage.I think you should use option from Customize > Featured Slider Options > Exclude All P ... nikoo28 floating boxesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 6, 2020 at 4:06am   2 Most recent comment from PenciDesign:Hi,Unfortunately, It's buttons for showing the demos only and it doesn't included in the theme.Best Regards,PenciDesign videotape62 Custom post type in Penci FeaturedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 6, 2020 at 3:53am   2 Most recent comment from PenciDesign:Hi,Do you sure you have other custom post type?Best Regards,PenciDesign anindyabaidya Homepage QuestionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 6, 2020 at 3:33am   2 Most recent comment from PenciDesign:Hi,1/ Please check option for it via Customize > Other Layouts Options > Hide Post Date2/ Unfortunately, currently there is no option for it.Best Regards,PenciDesign martinbryan1988 help with social buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 5, 2020 at 7:44am   3 Most recent comment from martinbryan1988:thank you all sorted! Marius0188 Transfer License to Live domainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 5, 2020 at 4:35am   2 Most recent comment from PenciDesign:Hi,To do that, please move your site to live domain first, after that, remove the theme on test domain before activate the theme on live domain.Best Regards,PenciDesign dp What cookies does the theme generate?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 5, 2020 at 4:28am   2 Most recent comment from PenciDesign:Hi,The theme just create a cookie for use on "GDPR popup". No anyone else.Best Regards,PenciDesign Padresfelices Translate WidgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 5, 2020 at 4:26am   2 Most recent comment from PenciDesign:Hi,You should ask WPML support about all issues with WPML since you've bought plugin from them.Also, please check documentation for WPML first to know how to config it.https://wpml.org/documentat ... mnarine Can I add a Large Ad Unit under the Main NavClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 4, 2020 at 2:58pm   3 Most recent comment from mnarine:Thanks so much. will try that and let you know if any issues. thanks for your help. kstrl Development versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 4, 2020 at 3:31am   2 Most recent comment from PenciDesign:Hi,If you do working on localhost. You can activate the theme normal. The activate code doesn't apply on your localhost. And you can use it for activate the main site after.Best Regards,PenciDesi ... congtv89 i can't save in contact form 7Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2020 at 4:47pm   4 Most recent comment from PenciDesign:Hi,If you still get issue:" You don't have permission to access /wp-admin/admin.php on this server."Please contact with your hosting provider and ask them about this.It seems issues with files p ... JesseJ87 Footer dropdown menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2020 at 3:52pm   2 Most recent comment from PenciDesign:Hi,Yeah, sorry Footer Menu doesn't support for dropdown menu - it should be listed the links only.Best Regards,PenciDesign