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Public Tickets

valeryv Soledad with Lifter LMSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 30, 2020 at 3:49am   2 Most recent comment from PenciDesign:Hi,Unfortunately, we didn't tested the theme with Lifter LMS before..But, I think it will work fine, so you can give it a try.Best Regards,PenciDesign ignatescuadi25 images not loading at all - please help!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2020 at 10:41am   5 Most recent comment from ignatescuadi25:Indeed guys. it was a tag manager plugin that screwed it up FYI.THank you for the fast reply and for the theme. it's gorgeous!! SerenityWedding Featured image not showing for blogsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2020 at 5:39am   3 Most recent comment from SerenityWedding:Thank you for that, its greatly appreciated Minus37 website theme changeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2020 at 4:12am   4 Most recent comment from PenciDesign:Hi,If so, you need to edit those pages, remove all those shortcodes and re-build those page again by use Elementor. There is no another way..Best Regards,PenciDesign sprysparrow Removing Plug Ins from WordpressClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2020 at 4:10am   2 Most recent comment from PenciDesign:Hi,Yes, you can deactivate or remove it. It doesn't affect anything to your site.Best Regards,PenciDesign mariecorish Like Share CountClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2020 at 4:08am   2 Most recent comment from PenciDesign:Hi,It's not element from our theme - it seems come from a plugin you're using. Let's check and disable it.Best Regards,PenciDesign ignatescuadi25 File is corrupt - theme has crashedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2020 at 4:00am   2 Most recent comment from PenciDesign:Hi,Have you create a Twitter App for your site and fill the information via Dashboard > Settings > Twitter Feed Auth - check this image: http://prntscr.com/t886n7 ?Best Regards,PenciDesign huesoamz Container margin left "bug"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2020 at 7:06pm   2 Most recent comment from huesoamz:Well the issue was that I dont have created the "topbar" menu, after created that the fix was resolved.You can closed the ticket,Thanks. feeninforgreens featured imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2020 at 5:04pm   2 Most recent comment from feeninforgreens:I figured it out. Thanks Eduardo Carreiro Penci Widget Recent/Popular PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2020 at 1:55pm   2 Most recent comment from Eduardo Carreiro:Sorry, I found! Forget this ticket! harini_manivannan Website downClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2020 at 8:01am   4 Most recent comment from PenciDesign:Hi,Now, please re-activate each plugin to check what's plugin caused this issue.Check more on this video tutorial for example:https://www.youtube.com/watch?v=sUI-XUD6WUY&feature=emb_titleAlso, yo ... Nav Kaur Unable to remove 'Share to Twitter and facebook' buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2020 at 7:55am   2 Most recent comment from PenciDesign:Hi,That's social sharing from Jetpack plugin - It's not come from our theme.Please check settings from Jetpack plugin and disable it.Best Regards,PenciDesign discussingfilm AMP/CSS OverloadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2020 at 7:54am   5 Most recent comment from PenciDesign:Hi,1/ You can put your AMP ads to google ads options via Appearance > Customizer AMP. Those options works with custom HTML also.2/ The AMP version just supports display latest posts & featured categor ... pakashastra add scroll bar to Categories in Primary menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 26, 2020 at 7:37pm   3 Most recent comment from pakashastra:Thanks! I figured out a way of adding child categories to reduce the length of the categories. slavkozivkovic Mobile Menu LogoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 26, 2020 at 5:55am   3 Most recent comment from slavkozivkovic:It worked, thank you